Change is hard. Did you know that 70% of change efforts fail?

Ensure your organization is among the 30% by joining session curator Pam Laycock, SVP, Transformation & Strategy, Torstar Corporation and Schulich School of Business Executive-in-Residence, for a practical exploration of change management in the charitable sector. Whether your change is focused on a “reset” (such as organizational renewal) or a “paradigm shift” (such as a merger), using proven change management techniques will be a critical factor in your success.

At this first-ever Management Masterclass at Fundraising Day, senior leaders will have a unique opportunity to dive deeper into leading change. Using a mix of theory, case studies, group discussions, and a useful toolkit, you’ll explore the types of change you can expect to manage, and the process and tools you’ll need to get the job done.

Learning Objectives:

Participants will come away with a better understanding of:

  • A practical framework for leading change that can be applied to your organization
  • Why change requires Leadership and Management
  • Your readiness as a Change Leader
  • Resources that can enhance your change journey

Worth 2 CFRE points.

Jehane Adam

Senior Change Management Consultant


Jehane completed a double major in International Relations and Employment Relations as well as a Certificate in Human Resource Management at the University of Toronto. She continued her education at the Schulich School of Business in the International MBA program with a focus on International Business, Strategy and Organizational Behaviour. 

Jehane is a Human Resources and Organizational Change Management Consultant and has worked on numerous multinational projects in multiple industries including consulting, manufacturing, sports and entertainment, healthcare, financial services, transportation and the public sector.

Jehane is a member of the Toronto Alumni Council as well as the Schulich Career Center Advisory Council.    

David Bell, LL.B

Executive Director, Development and Alumni Relations at Schulich School of Business

York University

David Bell is the Executive Director, Development & Alumni Relations at the Schulich School of Business, York University.  At Schulich, he is responsible for coordinating a team of fundraising and alumni relations professionals dedicated to building and enhancing long term relationships between the Schulich School and its key stakeholders, including close to 30,000 alumni living and working in more than 90 countries around the world. 

David joined the Schulich School of Business in 2009.  Prior to his arrival at Schulich, David worked in senior roles fundraising roles with a number of leading organizations, including the Royal Ontario Museum Governors, Nipissing University and the University of Windsor. 

David is a member of the Law Society of Upper Canada and practiced environmental law and litigation with Ferguson Barristers and Saxe Law Office, prior to pursuing his career in advancement.  David holds a Bachelor of Arts (Honours) from Nipissing University and an LL.B. from the University of Windsor.  In 2017, David received the Dr. James Jamieson Influential Alumni Award from his alma mater, Nipissing University.

David has volunteered with a number of community organizations. He has served as a member of the Board of Directors of Job Skills, the Canadian Institute for Environmental Law & Policy and The Student Education Company. 

Jennifer Jones, MBA


Toronto Public Library Foundation

Jennifer’s career has been organic, rewarding and, often, full of the unknown. Her journey started and now continues in Toronto with a few years in between working in Asia. Jennifer studied political science at McMaster, completed her MBA at Ivey and started in advertising, moved into marketing communications and over the last 15+ years has evolved her career into social profit, with experience at CIBC corporate sponsorship on the CIBC Run for the Cure and Weekend To End Breast Cancer, building the Indigo Love of Reading Foundation and is happily still surrounded by books and curious and creative people by now leading the new vision and transformation of the Toronto Public Library Foundation. While at Indigo Jennifer was Chair of the Association of Corporate Grantmakers in Toronto which aligns with her values of investing in the development of young people, the industry and city.

Pam Laycock, MBA, ICD.D

Senior Vice President, Transformation & Strategy

Torstar Corporation

Pam Laycock is Senior Vice President, Transformation & at Torstar Corporation, where she is working with the leadership team to transform the organization for future growth and industry leadership. She has been with Torstar for 26 years, working in all of the divisions within Torstar and working on the Canadian, US and UK businesses.

Pam began her career at Torstar with Harlequin Books, where among other responsibilities she launched Harlequin’s e-commerce business in 1996 and e-book business in 2005. In 2007, Pam moved to Torstar’s media business, taking on roles of Chief Operating Officer for Torstar Digital, VP Digital for Star Media Group,  and SVP Strategy and Digital for Metroland.

Pam has an MBA from the Schulich School of Business and a Bachelor of Commerce degree from the University of Toronto. She also holds the ICD.D certification from the Institute of Corporate Directors. She sits on the Executive Council for the Ontario Chapter of the ICD. In 2014, Pam was appointed to the Canadian Board Diversity Council’s Diversity 50. She is Interim Chair of board of directors for the Toronto Public Library Foundation. She previously sat on the boards of CAA South Central Ontario, and Workopolis. She is actively involved with the Schulich School of Business where she is an Executive in Residence and chair of the Schulich Toronto Alumni Council. In 2012 she received the Alumni Recognition Award for Outstanding Contribution to the School.

Jill Zelmanovits

CEO and Keynote Listener

Girl Guides of Canada

Jill Zelmanovits is the CEO and Keynote Listener at Girl Guides of Canada. In her role as lead girl empowerer, she passionately believes in the potential of girls across Canada to discover who they are to become everything they want to be. Zelmanovits has spent over fifteen years in not-for-profit leadership, including serving as trustee on the World Board of the World Association of Girl Guides and Girls Scouts (WAGGGS) with responsibility for growth, advocacy change and engagement supporting girls around the world. Prior to her role at Girl Guides of Canada, Zelmanovits was a commercial litigator at a Bay Street law firm before working for Legal Aid Ontario at a number of community legal clinics. Jill is also a long standing member of Girl Guides of Canada and mother to a current Girl Guide.