While it has been shown that it costs many times the money to acquire a new donor than it does to retain one, most non-profits view a strong stewardship program as a “nice to have” not realizing that a lack of stewardship costs them a huge amount of money each year! In this workshop, we will examine the numbers behind stewardship, why a lack of stewardship is holding your organization back, how you can create a strong stewardship program, and how your organization can empirically measure the success of stewardship.

Learning Outcomes:

1. Learn how to run a great stewardship program

2. Learn how to empirically measure the success of your stewardship program in terms of dollars

3. Learn how to make an empirical case for stewardship to your ED, your board, etc.

Robert Osborne


The Osborne Group, Inc.

With more than 20 years of experience in the not-for-profit sector, Robert brings his expertise to his clients, the organizations whose boards he serves on, and the pro bono projects he assists with. He specializes in organizational management, including strategic planning and scaling fundraising programs. Robert is also known for his international work, working with clients and other NGOs on a diversity of projects in Europe and around the globe.

Robert serves on the Advisory Board of the Czech Fundraising Center and he currently serves as a mentor to numerous social impact start-up organizations in Serbia.