I am trying to register but my membership number is not working or it gives me an error message saying that my number does not match my last name. Who should I contact?
The first step, try this troubleshooting tip on How to Read Your Membership Card below. If it is still not working, please contact Matthew at email@example.com or call us at 416-941-9212 ext. 225.
If you received a member card with 12-digits, use the last 8-digits of the card. For example, John Smith’s Member ID number for the Toronto website would be 01234567.
If you received a member card with 6 or 7 digits, add as many zeroes as needed in front of the Membership ID number to make it an 8-digit number. For example, John Smith’s Member ID number would change to 01234567 instead of 1234567.
I am an AFP member from another Chapter (other than Toronto) and my membership number is not working when I register – who should I contact?
Please contact the Membership Coordinator, Matthew, at firstname.lastname@example.org or call us at 416-941-9212 ext. 225.
I am trying to register a group in one invoice or payment, how can I do this?
When registering a group, go to the Registration page and fill in the first person’s contact information and at the bottom of the form, hit Save & Continue. On the second page, add the person’s membership number (if applicable) –> Save & Continue. On the next page, confirm the registrant type and price by clicking the checkbox –> Save & Continue. The next page, you can choose the sessions you would like to attend.
If you do not want to choose them at the time of registering, you can leave this page blank. When you do decide on which sessions you want to attend, please download this spreadsheet, highlight your chosen selections, save the document as YOUR FULL NAME, and please send to Liz at email@example.com . Do not delay as some sessions may be at capacity and you will not be able to attend.
Once you have chosen your selections, choose the Save & Add Another Registrant. This will open a new window and you can add the details of the second person in your group. The name of the first registrant will be at the bottom of the form. After you have entered all your registrant’s session selection, instead of clicking Save & Add Another Registrant, you want to click Save & Continue. The discount will automatically be applied at checkout, where you can choose to pay online or request an invoice.
If you have any problems or questions, please contact firstname.lastname@example.org or call us at 416-941-9212 ext. 225.
How do I pay for my invoice?
At the time of registering, you can pay online with a Visa, Mastercard or Amex. If you choose the invoice option at the time of registering, you can call the AFP Toronto office: 416-941-9212 with the credit card information and we can process the payment for you. If your organization prefers to pay with a cheque, please address the cheque to AFP Toronto and send it to:
260 King Street East
Where is the event held?
Fundraising Day 2017 is taking place at the Metro Toronto Convention Centre and registration opens at 8:00am.
How do I get there?
Where do I go once I have arrived?
Fundraising Day will be held in the North Building at 255 Front Street W. Our registration desk will be at Room 105 down the escalators. Volunteers will be there to direct you, but just in case, please find see below of a map noting the exact location of our registration desk by the AFP logo.
Is the venue air conditioned?
Yes, the venue is air conditioned in the hallways and the session rooms. Please bring a sweater with you if you are sensitive to air conditioning.
What is the dress code for the day?
The dress is business casual for the conference.