Posted On: 2017-07-11
Closing On: 2017-07-25
Location: Toronto, ON
Effective:
Website: http://www.cancer.ca
Employment Type: Full-Time
Level: Intermediate

Job Description

Imagine working for an organization that exists to create a world where no Canadian has to fear cancer. At the Canadian Cancer Society (CCS), our teams include people just like you: dynamic, innovative, empowered, passionate and committed to creating real change.

As Canada’s largest national health charity and leader in the fight against cancer, the Canadian Cancer Society has had more impact in more communities than any other cancer charity. On February 1, 2017, CCS and the Canadian Breast Cancer Foundation (CBCF) joined forces. This unprecedented merger allows the new CCS to have an even greater impact on cancer research and vital support services for people living with and affected by cancer.

  • We spearhead life-saving research. As the largest national charitable funder of cancer research in Canada, the Society has invested more than one billion dollars in research so far, and efforts have led to breakthroughs that revolutionize the way cancer is diagnosed, treated and prevented.
  • We empower people facing cancer with free information and support services for patients and their families. Since 1996 the Canadian Cancer Society Cancer Information Service has helped more than one million Canadians with their cancer-related questions.
  • We lead change for a healthier Canada. The Canadian Cancer Society has been a forceful and persistent voice on the tobacco control front, and efforts have led to laws that prohibit smoking in public spaces and workplaces, ban cigarette displays and vending machines and help control contraband.

CCS also mobilizes a community of volunteers to help deliver programs, organize fundraising events, push change through government and fuel prevention efforts.

All of this is made possible through our ground-breaking fundraising programs and campaigns such as Relay For Life, Daffodil Month and The CIBC Run for the Cure, as well as the unwavering support of our corporate partners and donors.

Be part of our team and make the biggest difference in the fight against cancer as a:

Manager, Face-to-Face and Telemarketing

Toronto, ON

Regular, Full-Time

File #: AFP753

 

AN EXCITING OPPORTUNITY

Canadian Cancer Society (CCS) is seeking an innovative, positive and motivated Manager, Face-to-face and Telemarketing to join our National Mass Marketing, Direct Response team and play an integral role in Canadian Cancer Society’s future growth. 

The Manager, Face-to-face and Telemarketing will be responsible for acquiring monthly donors via the face-to-face channel and will lead the donor reactivation and upgrade strategy for the Telemarketing channel to support the National Mass Market revenue goals.  This includes program development, implementation, ongoing tracking, monitoring to goals and analysis. This role also works within the team and across the organization to ensure an integrated approach throughout the donor lifecycle and across all channels. This position will have one direct report and have an excellent track record leading a team and helping them grow and develop to their highest potential.

This position is ideal for a dedicated professional who enjoys being creative and analytical while thriving in a multi-faceted, results-oriented and changing/entrepreneurial environment. He/she will also elevate thinking for the future while managing in the realities of today.

 

PRIMARY RESPONSIBILITIES

  • Works with the Director, Director Response in the development and maintenance of the face-to-face and telemarketing growth strategy and provide input into the development of the departments objectives, budgets, plans, policies and processes.
  • Works closely with the Product and Marketing Development team to provide face-to-face and telemarketing recommendations to optimize product fundraising plans.
  • Responsible for the development and implementation of the face-to-face and telemarketing strategy to cost effectively grow Canadian Cancer Society’s monthly and annual giving program.
  • Manage the execution of campaigns, including partner/agency briefings, targeting, script production, tracking & post analysis.
  • Responsible for reporting of revenue, expense and donor acquisition and retention targets.
  • Monitor and evaluate the performance of programs and campaigns to ensure that goals are delivered per plan.
  • Prepare monthly and quarterly financial commentaries, forecast of the channels performance, results and appeal/campaign analysis against budget
  • Manages external partners and vendors from concept development to completion of projects with strong leadership
  • Collaborate across the organization to ensure that organizational and program goals and objectives are met.
  • Manage and mentor one direct report.
  • Monitor and evaluate trends to identify new opportunities and recommend adjustments to strategies as appropriate.
  • Other responsibilities as appropriate.

 

QUALIFICATIONS

  • Works with the Director, Director Response in the development and maintenance of the face-to-face and telemarketing growth strategy and provide input into the development of the departments objectives, budgets, plans, policies and processes.
  • Works closely with the Product and Marketing Development team to provide face-to-face and telemarketing recommendations to optimize product fundraising plans.
  • Responsible for the development and implementation of the face-to-face and telemarketing strategy to cost effectively grow Canadian Cancer Society’s monthly and annual giving program.
  • Manage the execution of campaigns, including partner/agency briefings, targeting, script production, tracking & post analysis.
  • Responsible for reporting of revenue, expense and donor acquisition and retention targets.
  • Monitor and evaluate the performance of programs and campaigns to ensure that goals are delivered per plan.
  • Prepare monthly and quarterly financial commentaries, forecast of the channels performance, results and appeal/campaign analysis against budget
  • Manages external partners and vendors from concept development to completion of projects with strong leadership
  • Collaborate across the organization to ensure that organizational and program goals and objectives are met.
  • Manage and mentor one direct report.
  • Monitor and evaluate trends to identify new opportunities and recommend adjustments to strategies as appropriate.
  • Other responsibilities as appropriate.

 

DIRECT REPORTS

  • 1 Coordinator, Direct Response

 

WHAT WE OFFER

CCS offers meaningful opportunities to make an impact in the fight against cancer.  We are committed to fostering a culture that is inspiring, supportive and exemplifies our core values:

CARING   COURAGE   INTEGRITY   PROGRESSIVE

In return for your contributions, we offer an attractive compensation package that encompasses a competitive salary, excellent benefits and the opportunity to have a rewarding employment experience where your contributions can make a true difference every day.

 

HOW TO APPLY

Qualified non-smokers are invited to send their resume, cover letter and salary expectations, quoting the File #: AFP753.

Click here to apply.

We thank all applicants for their interest and advise that only those selected for an interview will be contacted. No phone calls, please. Please submit your resume no later than July 25, 2017.

The Canadian Cancer Society is committed to employment equity and encourages applications from all qualified candidates. CCS will make available reasonable accommodations for people with disabilities upon request.

JOIN OUR ONLINE COMMUNITY

For more information about how you can join the fight against cancer and become a member of our dynamic team, please visit our website at www.cancer.ca.

STAY CONNECTED TO OUR ONLINE COMMUNITY

LinkedIn - http://www.linkedin.com/company/canadian-cancer-society

Twitter - http://twitter.com/cancersociety

Facebook - http://www.facebook.com/CanadianCancerSociety