Posted On: 2017-07-14
Closing On: 2017-07-31
Location: Toronto, ON
Employment Type: Full-Time
The Toronto Symphony Orchestra (TSO) is one of Toronto’s most important cultural institutions, recognized internationally as an outstanding orchestra and proud to represent Canada on the world stage. Founded in 1922, the TSO exists to inspire, enrich, and engage audiences of all ages, to enhance our city, and to serve as a showcase of the beauty and power of orchestral music. Peter Oundjian, now in his 14th season as the TSO’s Music Director, leads the Orchestra with a commitment to innovative programming and audience engagement through a broad range of performances that showcase the exceptional talents of the Orchestra along with a roster of distinguished guest artists and conductors. The TSO also serves the larger community with TSOUNDCHECK, the original under-35 ticket program; the Toronto Symphony Youth Orchestra; and music education programs that reach tens of thousands of students each year.
Senior Manager, Events
Full-time; compensation commensurate with experience
Reports to the Director of Development Operation
The Toronto Symphony Orchestra (TSO) is currently seeking a positive, self-motivated, highly detail-oriented Senior Manager, Events, to join our fast-paced team. The position will oversee the planning, preparation, and execution of a wide variety of events that help the TSO develop and deepen relationships with its community. These events range from intimate stewardship events, such as open rehearsals and donor receptions, to an annual large-scale gala.
TSO events fall roughly into three categories: 1) organizational events, 2) Sponsor partnership events, and 3) Development events. Sometimes you will manage an event from start to finish, and other times you will play a specific event-management role as part of a larger event team.
- Create, maintain, and reconcile event budgets and critical paths in consultation with relevant Development staff
- Find efficiencies and creative ways to save costs whenever possible
- Manage events suppliers (e.g., hospitality staff at Roy Thomson Hall, caterers, venues, and partners, etc.)
- Liaise with Development team to develop meaningful cultivation and stewardship events
- Liaise with corporate sponsors and the Sponsorship team to help ensure the success of partnership events
- Create copy for event materials and work with Communications to manage design and printing
- Provide updated event content for the website in a timely manner
- Coordinate all event-related mailings, including mail merges, ticketing, and thank-you letters for sponsors and donors
- Assist in the preparation of meeting materials, as required
- Liaise with TSO Artistic administrative staff and Production staff where necessary
- Solicit in-kind partners and donors, where appropriate, for fundraising events to improve net revenue
- Solicit and manage event volunteers
- Support the various event committees
- Complete, submit, and coordinate necessary applications for events (e.g., raffle licenses)
- Prepare concise and comprehensive briefing (and debriefing) documents on events
- Liaise with Marketing for all event-related ticketing needs
- Participate actively as a member of the Development team
- Handle general inquiries
- Other duties and responsibilities as assigned
Experience & Qualifications:
- Undergraduate university degree or relevant college diploma
- Minimum of 3 years of experience in a client-facing role that includes event-management and project management experience
- Strong client-service skills when interacting with sophisticated, professional stakeholders, and the ability to build relationships and good rapport with colleagues and clients
- Excellent organizational, planning, and time-management skills.
- Keen attention to detail while working in a fast-paced environment
- Communication/negotiation/analytical skills required to solve a variety of problems throughout the planning and execution of events
- Commitment to excellence and accuracy in all tasks
- Experience working in a multi-faceted service environment
- A proven ability to solve problems and make sound decisions independently
- Excellent interpersonal and communication skills, both verbal and written
- Demonstrated work flexibility and the ability to work effectively as part of a team
- Adaptable to a flexible work schedule including select evenings and weekends; the applicant must be prepared to work additional hours leading up to, and during, major events
- Experience in the performing-arts sector and interest in classical music preferred
Flexibility in hours and ability to work occasional evenings and/or weekends (during the September to June concert season) as part of the Toronto Symphony Orchestra team is required. The Toronto Symphony Orchestra provides a collegial, entrepreneurial work environment and opportunities for advancement and professional development.
The Toronto Symphony Orchestra is an equal-opportunity employer and encourages all qualified individuals to apply.
The TSO is committed to providing accommodations for persons with disabilities. If you require accommodation, the TSO will work with you to meet your needs.
Please email your resume, cover letter, and salary expectations in confidence by July 31, 2017, to Brian Columbus, Director of Development Operations, Toronto Symphony Orchestra, at email@example.com. No Phone calls please. We thank all applicants for their interest; however, only those applicants considered for this position will be contacted.