Posted On: 2017-09-08
Closing On: 2017-10-09
Location: Toronto, ON
Effective: Mid-October
Website: http://www,
Employment Type: Contract
Level: Senior
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Job Description


The Centre for Addiction and Mental Health (CAMH) is recognized as the organization leading the treatment, cure, and prevention of mental illness for Canada. CAMH Foundation strives to be the charity of choice for mental health philanthropy by mobilizing a significant segment of the Canadian population offering donors and prospective donors multiple ways to engage with CAMH in support of mental health.

The Direct Marketing and Community Giving team is the engine that drives CAMH Foundation’s ability to provide meaningful and inspirational opportunities to engage a large number of Canadians in the mental health cause through multiple products and channels. CAMH Foundation is currently seeking a Development Officer, Mid-Level Giving to fulfill a one (1) year contract.  

Position Summary


CAMH Foundation is seeking a confident fundraising professional to join its Direct Marketing and Community Giving team to develop and drive mid-level fundraising activities. Reporting to the Manager, Annual Programs, the Development Officer, Mid-Level Giving generates revenue from the Mid-Level donor sub-segment ($1K-$25K) and Michael Wilson Society product through a mix of direct mail, personal solicitation, proposal generation and direct donor relationship management for new and existing donors building the groundswell of support for CAMH Foundation and contributing to the total annual fundraising goals.



  • Raise revenue based on approved annual operating plan goals through a portfolio of midlevel prospects.

  • Use a mix of direct marketing (mail and email), phone and personal face-to-face solicitation strategies to achieve approved annual goals.

  • Develop and implement mid-level and Michael Wilson Society (MWS) development strategy and initiatives within defined budget.

  • Proactively use prospect identification, research and qualification processes to generate prospects and implement strategies for driving mid-level giving.

  • Coordinate work with any required outside vendor (RFQs, internal approvals, invoice processing and expense tracking) for mid-level initiatives.

  • Ensure appropriate donor cultivation, acknowledgement and stewardship plans and strategies are identified and implemented effectively and consistently for the mid-level donor segment.

  • Conduct donor stewardship including personalized telephone calls, thank you letters, personalized cards, tour invitations, face-to-face meetings.

  • Conduct additional mid-level stewardship activities for donors giving to products within the mid-level segment.

  • Collaborate with Donor Relations on the semi-annual MWS stewardship events Ensure donor activity is accurately and fully recorded in the database.

  • Be a resource to the Manager and volunteers engaged in mid-level giving activities, ensuring they are provided with effective support materials and other tools to optimize their success.

  • Track activity against targets ensuring financial goals are met or exceeded.

  • In collaboration with Manager, Annual Programs, analyze appeal results and use results to make recommendations to increase ROI in future appeals.

  • In conjunction with the Manager, Annual Programs create annual strategy, implementation plan and budgets.

  • Act as the point person between the Foundation and the CAMH Engage Steering Group (a volunteer group of young professionals) on day-to-day support items including all follow-up from meetings and one-time and annual initiatives, acting as the contact for sponsorship and partnership opportunities, creating and sharing/presenting proposals on behalf of the Steering Group, and attending regular meetings.




  • A post-secondary degree or a combination of relevant comparable skills and experience.

  • Must have a minimum of 5 years of experience working in fundraising.

  • Demonstrated excellent communication skills (verbal and written).

  • Combination of mail, phone, email and face-to-face fundraising success.

  • Demonstrated ability to work with data to drive fundraising results

  • Excellent interpersonal skills and very strong person to person relationship building skills.

  • Ability to work with senior volunteers, physicians, and others effectively and collaboratively.

  • Ability to attain financial and program goals within prescribed timelines.

  • Excellent organizational skills and demonstrated ability to prioritize multiple and changing demands.

  • Proven ability to exercise diplomacy and good judgment.

  • Exemplary attention to detail with excellent planning, organizational and time management skills.

  • Ability to work independently using an above average level of initiative.

  • Ability to work as part of a fundraising team.

  • Proficient in the use of all corporate productivity tools including Excel, Word, PowerPoint, Outlook as well as Raiser’s Edge or other donor database management systems.

  • Ability to maintain confidentiality.

  • Demonstrated commitment to and understanding of the mission and values of


  • Willingness to work flexible hours, including some evenings and weekends.



Living the Values


CAMH Foundation has adopted four core organizational values that guide how we achieve our goals. Every staff member is responsible for carrying out their role in accordance with our values and behaviours.


Make a Difference

  • Strive to create change in mental health.

  • Take time regularly to share inspiring stories related to our work.

  • Align on overarching purpose/vision.

  • Live our values in the service of our mission. Maintain clarity of direction

  • Define/achieve long-term goals.

  • Contribute with drive, ensure results.

  • Partner with stakeholders, in particular donors and hospital staff.


    Communicate Openly

  • Be respectful/supportive of one another. Encourage different points of view.

  • Engage with an appreciation for one another’s point of view.Ask questions, listen and seek to understand.

  • Treat one another with the same care deserved by those we serve.

  • Provide timely, constructive feedback.

  • Trust the thoughtful exercise of judgement Contribute to a positive environment.

  • Share information/keep others informed.

  • Think of implications for others.

  • Explain rationale for decisions.

  • Be accessible.

  • Collaborate across teams.


    Be Accountable

  • Take responsibility for making things work.

  • Act with energy to get results.

  • Focus on our collective performance.

  • Trust people will get it done right.

  • Go beyond filing issues and be solutions-oriented.

  • Recognize one another’s contribution. Define clear roles/expectations.

  • Empower one another with accountability.

  • Optimize resources with effective processes.

  • Commit to professionalism/excellence.

  • Seek feedback to enhance how we support one another.


    Learn and Innovate

  • Learn and coach people around you.

  • Voice constructive criticism and stay open to feedback.

  • Keep challenging/investing in people.

  • Stay open to new ideas.

  • Ask for their help when needed.

  • Be ready to support colleagues.

  • Respect ability to challenge.

  • Interact with energy and humour.

  • Acknowledge and learn from mistakes.

  • Impart knowledge as part of work.

  • Drive positive change with courage.

  • Be creative, innovate and seek new ways to conduct business.


To Apply

If this position excites you, please respond by end of business on Monday, October 9, 2017 with a cover letter and resume to:

Please enter “Response to HR Development Officer, CAMH Foundation” in the subject line of your email.

Individuals with diverse backgrounds are encouraged to apply. While we sincerely thank all candidates for their interest, only those selected for an interview will be contacted.