Posted On: 2017-09-25
Closing On: 2017-10-20
Location: St. Catharines, ON
Effective: ASAP
Employment Type: Full-Time
Level: Intermediate
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Job Description

Position Summary

Reporting to the Data & Administrative Manager the Gift Processing Assistant supports in the area of Database & Donor Services.  The Gift Processing Assistant is responsible for the timely and accurate entry of data & donations into Raiser’s Edge, paired with the issuing of official tax receipts and correspondence. The individual is well organized, detail oriented, accurate individual with a passion for customer service.

General Responsibilities

  • Enters donor and gift revenue information into Raiser’s Edge in a timely and accurate manner.
  • Generates official tax receipts and/or acknowledgement receipts as required per Foundation policies and procedures and while adhering to Canada Revenue Agency guidelines.
  • Coordinates the merging, mailing, signing and printing of Thank you letters and donor correspondence sent in response to specific appeals, donor driven gifts, major gifts, and pledge payments.
  • Updates Raiser’s Edge with information about event attendees, address changes, donor attributes, recognition and mailing preferences.
  • Examines the Foundation’s returned mail and ensures corrected addresses are recorded in Raiser’s Edge and Do Not Mail files maintained by the Foundation and updates its preferred mail house vendors.
  • Works closely with the Special Event Team to enter sponsorships, donations, and gifts-in-kind into Raiser’s edge to track event revenue and assist with mass receipting.
  • Communicates with donors to review monthly pledges, coordinates payment methods, and encourages stretch giving to reach donor recognition levels and societies.
  • Provides support for reception desk at the Foundation which may include answering phones, taking donations either from in-person visitors or through phone calls to the foundation so attention to detail and superb customer service skills are essential.
  • Assists with other administrative duties as required supporting the Foundation’s goals.

Qualifications & Experience

  • College diploma or university degree in a relevant discipline or relevant work experience
  • Raiser’s Edge formal training is an asset
  • Keen attention to detail and superb data entry / data processing abilities
  • Knowledge of Microsoft Office (MS Word, Excel, and PowerPoint)
  • General knowledge of Windows, Microsoft Outlook, Internet Explorer
  • Ability to communicate effectively and professionally with the public
  • Possesses superior organization and time management skills
  • Proficient letter writing, editing, merging, proof-reading skills
  • Commitment to a high level of customer service
  • Knowledge of CRA guidelines and official tax receipting process

Please submit your resume and letter of interest to:

We regret that only those candidates who are chosen for an interview will be contacted personally.  We thank all applicants in advance for their interest in OneFoundation for Niagara Health System.