Posted On: 2017-11-24
Closing On: 2017-12-31
Location: Toronto, ON
Effective: February 2018
Employment Type: Full-Time
Level: Senior
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Job Description

Position Overview

Company:                                          Furniture Bank

Title:                                                  Director of Philanthropy

Reports to:                                         Executive Director

Direct Reports:                                  1,

Location:                                           Furniture Bank, 25 Connell Ct #1, Etobicoke, ON

Is this you?

Do you wake up in the morning wanting to make a difference in your community? Would helping thousands of women and children escaping violence, refugees, at-risk youth and the homeless to rebuild their lives represent a cause you care about? Are you intrigued about how employment social enterprise can accelerate your philanthropy work?

Are you passionate about technology and how it can be used to propel fundraising results? Do you see technology as an enabler? Are you someone who is naturally ‘curious’ and always looking for ways to innovate fundraising that you could test e.g. text to give, online pledges

Would your peers describe you as a change maker, humble and hardworking, technical and entrepreneurially minded, smart?

Are you a leader who really gets the importance of driving revenue for impact? Are you comfortable operating at both the inter-personal and systems levels? Are you hands-on?

Are you a life-long learner, someone who enjoys automating tasks so you can move on to something new?

Are you prepared to join a rocket ship of social innovation on its journey to a nation wide future?

If so, please read on.

What is Furniture Bank?

Furniture Bank is a registered charity and social enterprise that has existed since 1998. With close to 50 full time employees, its 20-year mission is to collect and transfer gently used furniture and household goods donated by individuals or corporations to families in need from a variety of personal circumstances. In most instances clients of Furniture Bank are transitioning out of homelessness or displacement and have nothing as they move to re-establish their lives in new housing. Furniture Bank helps make their new house a home.

It is an exciting time for Furniture Bank as it continues to grow and expand its programs and services in the GTA community and take fledgling steps towards a national model. In 2016 alone Furniture Bank supported over 5,000 families move from ‘housing to home’. Furniture Bank works with shelters and agencies serving women and children leaving abusive situations, refugee families seeking safety and youth at risk as well as the homeless. Refer to this link for a deeper overview of the mission and impact[1]

Furniture Bank is a recognized ‘triple bottom line’ organization[2] as it is an active part of the solution to the root causes of solid waste in the Greater Toronto Area. By transferring items from donor to client, they help to divert these materials from landfills.

Furniture Bank is also nationally recognized[3] for its innovative approach to leveraging social enterprise for its charitable mission with more than 60% of its funding coming from its social enterprises. The balance of funding comes from grants, fundraising and events. Recognized as a technology innovator[4] in the charitable space, they are constantly looking for innovative ways to leverage ‘tech for good’.

The Grants revenue is a combination of government, corporate and sources like United Way’s Toronto Enterprise Fund and Youth Success Strategy. Operating revenue is derived from charges to customers for furniture removal and nominal delivery charges to recipients for next day home delivery of donated home furnishings. The Fundraising & Events revenue has been derived primarily from foundation donors and a very successful annual event called ‘The Chair Affair’. This event involves local artists who donate their time and effort to transform chairs from the warehouse into incredible works of art which are auctioned for the cause.

Furniture Bank Brand Values are:

1.     CHANGE AGENT: To act as a catalyst for change; to stimulate, facilitate and coordinate mission driven change.

2.     COLLABORATION: The act of working with others to produce or create something great

3.     RESILIENCE:      The capacity to recover quickly from setbacks and difficulties

4.     EMPATHY:          The ability to understand and share the feelings of another

5.     INTEGRITY:        The quality of being honest; of being whole and undivided

The Position

Furniture Bank’s Director of Philanthropy will play a crucial role in the development and management of the fundraising for the organization. With a staff of one, this team will be accountable in year one for assuming the current target of approximately ~$400k and a goal of exceeding this to fund expansion of our programs!

Reporting to the Executive Director, you will work alongside the other Director of Marketing & Partnerships who is managing corporate and sponsorship development. The three of you will create a fund development plan which increases overall revenue to support the strategic direction of Furniture Bank. You will have prime accountability for implementing the plan which may include: major gift fundraising, grant solicitation, individual fundraising, and whatever else can be done cost effectively and on strategy to raise much needed funds for the organization.

The successful candidate will have a depth of knowledge and skill in leading a fundraising practice and bring creativity and a ‘can do’ attitude for a cause that is one of the GTA’s ‘best kept secrets’.

Possessing a level of enthusiasm that is infectious, the successful candidate goes the extra mile to exceed expectations both personal and financial.  S/he is adept at building relationships both internally and externally.

The entire charity and social enterprise operates on and our successful candidate will need to embrace as well as be an early of adopter of technology that drives efficiency.

The Director of Philanthropy will perform the following duties:

Lead philanthropic fund development activities

  • Collaborate with the Board of Directors, Executive Director and Director of Marketing & Partnerships to create a fund development plan which increases revenues to support the strategic direction of the Furniture Bank
  • Implement the fund development plans in accordance with ethical fundraising principles
  • Monitor and evaluate all fundraising activities on a monthly basis to ensure that the fundraising goals are being achieved
  • Monitor trends in the community or region and adapt fundraising strategies as necessary

Organize philanthropic fund development activities

Manage and lead development staff activities

  • Oversee, one Development Coordinator and provide them with inspiration and leadership to bring their A game to work each and every day
  • Determine staffing requirements for development management and program delivery
  • Engage volunteers for special fund development projects where feasible

Manage fund development budget

  • Develop and gain approval for an annual income and expenditure budget for the fund development program
  • Prepare monthly regular reports on progress, budgets, receipts and expenditure related to fundraising and the management of the fund development activities
  • Monitor expenses and analyze budget reports on fund development and recommend changes as necessary

Promote Furniture Bank

  • Foster an understanding of philanthropy within Furniture Bank - staff and Board of Directors
  • Develop a comprehensive communication plan in conjunction with marketing and the ED to promote the Furniture Bank to its donors and maximize public awareness of the fundraising activities of the Furniture Bank
  • Build relationships with community stakeholders to advance the mission and fundraising goals of the Furniture Bank
  • Identify and coordinate relationship with ED for potential partnerships/alliances that may also translate into a donation potential

Proficiency in the use of computer for:

  • We are all big fans of Cloud based computing, and need the successful candidate to be very comfortable with technology (Google Apps, and other cloud tools)
  • We use Salesforce w Nonprofit Successpack ( to operate the entire charity – and is the heart and soul of your activities.  
  • Word processing & desktop publishing (i.e. Word, PowerPoint, Adobe Suite)

Personal characteristics

The Director of Philanthropy should demonstrate competence in some or all of the following:

  • CHANGE AGENT: Demonstrates the ability to acts as a catalyst for change, who stimulates, facilitates or coordinates to create new mission driven change efforts within and outside of Furniture Bank
  • COLLABORATION: Demonstrates an ability to working with others stakeholders to produce or create something great at Furniture Bank by working cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.
  • RESILIENCE: Demonstrates a capacity to recover quickly from setbacks and difficulties at Furniture Bank
  • EMPATHY: Demonstrate the ability to understand and share the feelings of others working or interacting with Furniture Bank
  • INTEGRITY: The quality of being honest and acting according to Furniture Bank values and behaviours; the state of being whole and undivided
  • Creativity/Innovation: Develop new and unique ways to improve the finances of the organization and to create new opportunities
  • Build Relationships: Establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the Furniture Bank.
  • Focus on Donor Needs: Anticipate, understand, and respond to the needs of donors to meet or exceed their expectations within the Furniture Bank parameters.
  • Foster Teamwork: Works cooperatively and effectively with others to set goals, resolve problem, and make decisions that enhance organizational effectiveness.
  • Lead: Positively influence others to achieve results that are in the best interest of the Furniture Bank.
  • Make Decisions: Assess situations to determine the importance, urgency and risks, and make clear decisions which are timely and in the best interests of the Furniture Bank.
  • Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem.


  • Years don’t matter…attitude, track record and results do!


  • A certificate in Fundraising Management is an asset or some type of continuing education in this area…looking for a lifelong learner

Professional designation

  • Certified Fund Raising Executive (CFRE) designation is an asset but not required

Knowledge, skills and abilities

Working Conditions

  • Director of Philanthropy usually work in an office environment, but the mission of Furniture Bank may sometimes take them to non-standard workplaces.
  • Director of Philanthropy works a standard work week, but additionally may often work evening, weekends, and overtime hours to accommodate activities such as Committee meetings and representing Furniture Bank at public events.

If you are someone who is looking for an outstanding challenge, working with a great team for a very important, yet largely unknown, cause then what are you waiting for?  Please include a cover letter along with your resume addressed