Posted On: 2018-02-06
Closing On: 2018-02-23
Location: Toronto, ON
Effective: As soon as possible
Employment Type: Full-Time
Level: Management

Job Description

The Director, Stewardship Programs and Services is responsible for leading the development and implementation of the Division of University Advancement’s core donor stewardship programs and services that seek to foster a culture of accountability, service and appreciation to the University’s donors.  The Director manages central activities as well as services and programs designed to provide value, insight and support for divisional advancement programs.  The Director will develop and document business processes to drive stewardship strategies and monitor progress through measurement of key success factors, while insuring the integrity and appropriate management of stewardship information.  The Director will advise divisional clients on valuation, naming and other stewardship guidelines, as well as systems issues relating to stewardship.  The incumbent will also develop and administer donor-recognition programs. The position also entails the development and oversight of the annual Donor Financial Report program, annual donor listings, and other core stewardship programs and services.  The Director manages a team focused on donor stewardship programming, system support, measurement and communications. 



University degree or an acceptable equivalent combination of education and experience.

The successful candidate will demonstrate a minimum of eight years’ progressively responsible experience in Stewardship or equivalent professional experience; experience managing a team of professionals is essential.  Solid administrative skills with significant expertise in systems analysis and management, project management and co-ordination and campaign experience preferred.  Applicant must have the interpersonal and managerial skills to manage a complex stewardship program within the University environment. He or she will have superb writing skills as well as have extensive knowledge of fundraising and stewardship communications and development and documentation of business processes for a fundraising team.  In addition, the successful candidate must have excellent reporting and writing skills, analytical and marketing skills and knowledge and experience with digital media.

Computer literacy: Experience with using Blackbaud CRM or similar to drive business needs and report on key outcomes, analytics, Word processing, database software and spreadsheet programs, and proficiency with scheduling software, email and Internet applications.  Working knowledge of design software is an advantage.

Strong interpersonal skills, and a positive attitude that enables work with a variety of stakeholders. Demonstrated strong organizational, problem solving and time management skills.  Demonstrated excellent oral and written communication skills.  Ability to work independently, exercise good judgment and meet numerous deadlines.  Accuracy and attention to detail.  Proven ability to prioritize a large volume of work in a fast-paced, high performance team environment.  Ability to apply a high degree of tact and sensitivity to daily activities.  Flexible and able to work under pressure, must be able to work

The University of Toronto is strongly committed to diversity within its community and especially welcomes applications from racialized persons / persons of colour, women, Indigenous / Aboriginal People of North America, persons with disabilities, LGBTQ persons, and others who may contribute to the further diversification of ideas. In accordance with the AODA Act, accommodation will be provided throughout the recruitment process to applicants with disabilities.

Please submit your application online at:
The deadline to apply: Friday, February 23rd @ 11:59pm.
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