Posted On: 2018-06-07
Closing On: 2018-06-24
Location: Toronto
Employment Type: Full-Time
Level: Senior

Job Description

Bring your passion for wanting to improve child and youth mental health in Canada and your drive to engage donors and supporters to our most worthy cause – the wellbeing of our children and youth.

Join us as our…..



Location: Toronto – University Ave and Dundas St. W.

Position: Full time with applicable benefits


Role Summary:

Reporting to the AVP Philanthropy & Partnerships, the Senior Development Officer (SDO) Philanthropy is primarily responsible for contributing to the planning and implementation of advancement activities to maximize donor support, cultivate existing donors to give at major gift levels, and formulate strategies for raising annual gifts of $25,000 or greater.

The SDO will work closely with senior volunteers, board members and other staff in the Advancement. This individual will actively participate in the prospect pipeline management process through the phases of gift solicitation, cultivation, and proposal with a view to meeting and exceeding annual major gift targets. To be thrive and be successful in this role you will bring your passion for wanting to improve child and youth mental health in Canada.


Primary Deliverables:

  • Be an “out-the-door” fundraiser allocating a minimum of  50% of your time on donor-facing activities
  • Develop annual work plan to meet or exceed annual revenue targets
  • Build long-term donor relationships to meet or exceed annual revenue targets
  • Conduct 12-15 portfolio calls per month with a goal of 144-180 annual calls per year
  • Build pipeline through prospect identification of 35 or more new prospects per year
  • Active solicitation of a minimum of 20 plus major gift proposals per year
  • Be a team player by embracing and consistently enacting organizational values of respect, caring, integrity and partnership, supported by being authentic and accountable to yourself and your team.


Accountabilities and Responsibilities include, but are not limited to:

  • Leads development and execution of major gifts and pledges focusing on gifts of $25,000+.
  • Manages a group of 100 - 120 active prospects (identification, cultivation, solicitation and stewardship).
  • Identifies new potential donors to grow the major gift pipeline. This position will collaborate with the Senior Development Officer, Annual Giving to identify and transition potential Annual Program donors to the individual giving program.
  • Develops individualized cultivation and stewardship strategies for each prospect.
  • Works with Prospect Research to develop research profiles on donors and new prospects.
  • Prepares donor correspondence, briefing notes, proposals, call reports, and other materials as required for portfolio activities.
  • In conjunction with Donor Relations, develops customized stewardship strategies for portfolio donors.
  • Works with Donor Services team on gift processing to ensure that appropriate letters, tax receipts, invitations, and other correspondence are sent in a timely manner.
  • Manages prospect pipeline and track performance and report progress monthly.
  • Actively engages with  senior volunteers in advancement activities
  • Positively represents KHP in the community.
  • Other advancement duties and responsibilities as assigned.


Qualifications and Skills:

  • University degree and/or equivalent education and a minimum of five (5) years’ experience (specifically relevant, progressive experience in fundraising, the most recent in major gift/campaign fundraising).
  • Demonstrated track record of achievement in securing individual and corporate major gifts.
  • Certified Fund Raising Executive (CFRE) an asset.
  • Proficiency working with Microsoft Office suite of products.
  • Proficiency with Raiser’s Edge or equivalent database.
  • Excellent interpersonal skills including effective networking and listening skills.
  • Ability to clearly articulate the mission and priorities of Kids Help Phone.
  • Ability to align donor interests with approved funding priorities/case for support.
  • Excellent organizational, communications (verbal/written) and problem-solving skills.
  • The ability to multi-task and set priorities with a sense of urgency to achieve goals.
  • Demonstrated ability to work effectively with staff, volunteers and other relevant     stakeholders.
  • Demonstrated ability to think strategically, provide superior customer service, and apply sound judgment when dealing with donors and volunteers.
  • Demonstrated ability to manage multiple tasks effectively and efficiently, superior organizational skills and strict attention to detail, ability to work under deadline.
  • Entrepreneurial, creative, strategic minded and energetic.



If you are inspired by helping to meet the quickly evolving needs of young people in Canada today and are ready to contribute to a dynamic organization dedicated to improving their mental health and well-being, please visit, open the posting and click the “Apply” button in the top right corner of the page. Please attach a single file with your resume and cover letter titled: lastname_firstname_seniordevelopmentofficer


This posting will close on Sunday, June 24, 2018.

For more information about Kids Help Phone, please visit our website at;



Kids Help Phone is a Canadian and world leader, known for our expertise and continuous innovation as Canada’s only 24/7, bilingual (English and French) professional counselling, information and volunteer support service for young people. Since 1989, we have offered kids, teens, and young adults a critical lifeline of hope and support through our free, anonymous service, which research shows significantly improves youth mental health. Young people reach out to Kids Help Phone from every corner of the country via phone, Live Chat, our internationally-recognized  website, and through our confidential volunteer-led texting service (available nationwide by the end of 2018) in addition to having access to our database of local youth-serving programs. Kids Help Phone is a registered Canadian charity, and we raise the majority of our revenue from individuals, foundations, corporations, and community fundraising. Thanks to our generous donors, we can work to achieve our vision of a future where every young person in Canada will access the support they need, in the way they need it most. 


Accredited member, Imagine Canada Standards Program.

Kids Help Phone is committed to an inclusive, equitable and accessible workplace. We welcome applications from visible minority group members, women, Aboriginal persons, persons with disabilities, members of sexual minority groups, and others who respect and reflect the diversity of service users.