Posted On: 2018-06-13
Closing On: 2018-06-25
Location: Toronto
Employment Type: Contract
Level: Management

Job Description

POSITION: Manager, Donor Engagement (full time, 1 year contract)

DEPARTMENT: Donor Relations & Marketing

REPORTS TO: Senior Manager, Donor Engagement and Events

BASIC FUNCTION: To develop, oversee and implement engagement experiences for B2B and B2C donor segments that achieve brand affinity with donors and participants resulting in increased donations to United Way



  • Enhance and implement United Way’s donor engagement products to meet the needs of UW’s donor segments including Corporate, MIG, Leadership and Affinity Groups.  These products include Speakers, Tours, Day of Caring, Poverty Simulations, Product Drives and other arising opportunities for donors to experience and learn about UW’s work
  • Supervise team of three Associate Managers and one Coordinator to execute high volume of engagement activities throughout the year
  • Oversee the cultivation, training, management and stewardship of over 240 Speakers’ Bureau Volunteers to effectively deliver the United Way change story
  • Consult and collaborate effectively with managers in Donor Relations, Community Impact departments and their external contacts to develop engagement opportunities for different donor segments
  • Contribute to the development of new customized engagement opportunities for strategic donor segments
  • Develop training and communication tools to enable fundraisers to leverage donor engagement products with their donor segments.  This includes both staff fundraisers as well as volunteer fundraisers
  • Develop efficient and effective program logistics for engagement opportunities including registration, confirmations, pre- and post-communications and feedback
  • Record and track engagement participants in alignment with UW’s Strategic Marketing priorities
  • Contribute to stewardship of corporate donors with information regarding their employee engagement
  • Evaluate and make recommendations regarding current and potential engagement opportunities for different donor segments
  • Develop work plan of team with specific goals, metrics and measurements



  • More than 3 years’ experience in event/program management
  • Experience managing direct reports
  • Demonstrated ability to effectively manage constituent relationships
  • Strong communication skills (both written and verbal)
  • Excellent teamwork, interpersonal and constituent service skills including the ability to work respectfully and inclusively with a diverse employee population and multiple stakeholders
  • Excellent project and budget management skills
  • Ability to coordinate complex projects and plans
  • Proven organizational abilities and the ability to manage competing priorities and meet deadlines under pressure
  • Proven ability to take initiative and carry projects to completion with minimum supervision
  • Ability to generate creative ideas and then develop them into cost-effective solutions
  • Ability to gather and analyze information needed for problem solving and decision making
  • Ability to influence, negotiate and manage contentious issues to resolution


Interested candidates please go to and click to apply no later than June 25, 2018.


We thank all applicants for their interest. Please note that due to the volume of resumes, only candidates selected for an interview will be contacted.

UWGT offers accommodation for applicants with disabilities in our recruitment process. If you are contacted by UWGT regarding a job opportunity, please advise if you require accommodation.      


About United Way Greater Toronto:

United Way Greater Toronto is dedicated to fighting local poverty in all its forms, working with communities in Peel, Toronto, and York Region. Together with our partners, we create opportunities for a better life for everyone across our region. As the largest non-governmental funder of social services in our region, United Way Greater Toronto mobilizes people and resources to support a network of agencies that help people when and where they need it most. Join United Way’s #UprisingofCare and help us build a region where poverty has no power.


Diversity & Inclusion:

At United Way Greater Toronto, we’re committed to developing an inclusive workplace with deep roots in the communities we serve. We encourage candidates from diverse backgrounds, including those who may need accommodation, to apply to join our team. Our commitment to excellence in diversity goes further than promoting equity. By incorporating a variety of backgrounds, perspectives and ideas we create opportunities for innovative solutions — and better results that maximize the impact of our work.