Posted On: 2018-09-20
No closing date
Location: Downtown Toronto
Effective: November 5, 2018
Employment Type: Full-Time
Level: Management

Job Description

Associate Director, Donor Relations

Regular Full-Time (35 Hours per Week)


The Art Gallery of Ontario (AGO) is among the most distinguished museums in North America and is committed to making great art accessible to all. The AGO’s promise is to inspire current and future generations to see themselves in the art that we present and to create meaningful art experiences that provoke dialogue, offer new perspectives and stimulate creativity. The AGO brings transformative art experiences to life and believes in the power of art to start a dialogue, create community and change lives.

The AGO’s Collection features over 90,000 works that date from 100 AD to the present, and includes all disciplines – painting, drawing, sculpture, installation and performance. Led by the vision of our curators, the AGO showcases the best of our Collection and presents exceptional temporary art exhibitions, often in partnership with leading museums worldwide. Visitors enjoy a dynamic suite of programs, including artist lectures, school visits and tours, Family Sundays, First Thursdays, special events and performances, camps and studio courses. Accessibility and inclusivity are at the heart of what we do – from Art in the Moment, offering specialized tours to those living with dementia, to Free After 3 Youth Programs and Free Wednesday Nights.

The AGO enjoys a healthy financial position, achieved in part through a robust membership program, a thriving Development division and dynamic exhibitions and public programs that attract over a million visitors a year (2017/18). The AGO is developing a bold 10-year vision to ensure its position as a leader in global conversations. The AGO is preparing to launch a major fundraising campaign to elevate the AGO’s position at home and abroad. The new role of Associate Director, Donor Relations will play a critical role in our success. Reporting to the Director, Advancement Services, this position provides strategic direction to develop and oversee the operations and delivery of a donor relations program designed to foster a culture of accountability and to maximize lifetime donor support.


Key responsibilities include:

• Ensures donor terms and gift agreements are fulfilled, issues are identified and communications with donors are appropriately managed in collaboration with donor managers.

• Participates in developing a process for the approval of fundraising priorities (Annual and Campaign), provides support to the Leadership Team for this process. Develops, implements and maintains a system to respond to emerging priorities.

• Coordinate the giving structure for funding opportunities within a stewardship matrix to deliver commensurate benefits across giving channels (Corporate Partnerships, Major Gifts, Foundations and Government).                                                                        

• Adhere to Canada Revenue Agency (CRA) requirements for gift receipting.

• Oversee all aspects of donor recognition including signage, reports, marketing and communications materials.

• Manages and coordinates the production of customized and donor impact reports.


 Our ideal candidate will have the following skills and experience:

• Minimum 8 years directly related fundraising and donor relations experience

• Minimum of 3 years of supervisory experience, ability to lead, motivate and support staff and senior volunteers

• Comprehensive knowledge of fundraising principles, practices, and techniques

• Excellence in communication skills, including effective presentation skills and expertise in effective report writing

• Comprehensive knowledge of CRA guidelines as it pertains to fundraising

• Well-developed strategic and analytical skills and ability to deploy resources effectively

• Solid administrative skills with significant expertise in project management and co-ordination, preferably with campaign experiences

• Well organized, exacting attention to detail, effective at follow-up and priority setting

• Strong interpersonal skills and a collaborative spirit; experience leading a team considered an asset

• Awareness of privacy legislation in treatment of confidential donor information

• Financial acumen, effective budgeting skills

• Proficiency in Microsoft Office software, financial and presentation software and Raiser’s Edge required;

• Experience in a large, complex non-profit organization an asset

• Certified Fund Raising Executive (CFRE) designation an asset


We invite individuals who reflect the diversity of our visitors to apply by visiting our website at

In accordance with the Ontario Human Rights, Accessibility for Ontarians with Disabilities Act & the AGO’s Recruitment & Selection Policy for Staff, a request for accommodation will be considered throughout the hiring process. The Art Gallery of Ontario is an Equal Opportunity Employer.

We thank all applicants but must advise that only those selected for interviews will be contacted.


See how one of Canada’s most prominent artists uses beauty to shed light on pressing contemporary issues. Rebecca Belmore: Facing the Monumental is on now until October 21. Visit to learn more.