Posted On: 2018-10-29
Closing On: 2018-11-30
Location: Kingston, ON
Employment Type: Full-Time
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Job Description

The Opportunity

The United Way Kingston, Frontenac, Lennox and Addington is seeking a Director, Individual Giving to lead the development and implementation of a year-round fundraising, cultivation, and stewardship strategy to grow revenue through community gifts, leadership and major gifts, and planned endowment gifts.

Working closely with the CEO, as well as the Director, Workplace Giving and key volunteers, the Director, Individual Giving will create and execute strategies to grow relationships with individuals through affinity groups, in the community and in workplaces. 

This is a newly adapted position at United Way KFLA, reporting to the CEO.


About United Way Kingston, Frontenac, Lennox and Addington

Since 1941, United Way KFLA has worked to build and strengthen our community by bringing people and resources together to facilitate change. We see a future where people are self-sufficient in a community where individuals live with hope, dignity, and a sense of belonging.

United Way KFLA works to strengthen lives by bringing together business, labour, individuals, government, and funders – to raise funds in support of a network of social service and health agencies. Seventy-seven years ago, our first campaign raised $23,500. Today, the United Way of Kingston, Frontenac, Lennox & Addington raises $3.5 million annually and supports 73 programs delivered by 41 agencies. In 2017, these programs helped 58,000 people. 

Additionally our United Way works with community stakeholders to address root causes of social issues and focuses on long term outcomes. Moving forward, we are focusing our work and investments in three priority areas that are essential for our region to thrive:  


1. Helping Kids Be All They Can Be

Our goal is to ensure children and youth are valued and supported, with opportunities and resources to help them reach their fullest potential.

We help by investing in:

  • School food programs that let kids focus on learning – not hunger.
  • Homework programs, one to one tutoring, stay-in-school incentives to engage kids in school.
  • Intervention and mentoring programs to build self-esteem and overcome negative behaviours.
  • Programs to support children and youth with mental health issues.


2. Building Strong and Healthy Communities

Our goal is to help people access programs that overcome barriers, build resilience, reduce isolation, and help them be part of a caring, inclusive community.

We help by investing in:

  • Assistance for navigating complex support systems.
  • Education and support to improve mental health and emotional wellbeing.
  • Counseling to develop and maintain healthy relationships and connections.


3. Moving People from Poverty to Possibility

Our goal is to help people by reducing the impact of poverty and improving access to shelter and affordable housing.

We help by investing in:

  • Housing stability for youth, with access to emergency shelter, transitional and safe, affordable housing, with support and resources to turn their lives around.  
  • Access to shelter and support for people to access permanent, safe, affordable housing.
  • Food security for individuals and families to have with access to affordable, nutritious food.


Youth Out Loud is an example of a critical collaborative initiative that United Way of KFLA has worked on in developing and implementing an action plan to end youth homelessness in Kingston, Frontenac, Lennox & Addington. The plan was developed in close collaboration with youth and a steering committee, as part of a national pilot project, “Mobilizing Local Capacity to End Youth Homelessness in Canada.”


Of course, volunteer leadership is at the heart of all that we do:

  • A volunteer Board of Directors governs all United Way decision-making. The Board oversees how donor money is distributed, shapes the strategic vision and plan, and monitors organizational performance.
  • The Campaign Cabinet and Leadership and Major Gifts Committee are the driving force behind the annual campaign. These leaders encourage colleagues, peers, and their organizations to participate in our fundraising efforts. Gifts from Leaders of the Way (donors who give $1,200+) are a critical part of our campaign. Leadership giving has increased annually over the last 10 years and has grown from $696,000 in 2008 to $1.4 million in 2017. This is a 104% increase over that time.
  • Additionally there are volunteer committees for events and affinity groups including Women United, Retirees United and Tech United. Through Women United, our United Way KFLA has 325 female leaders who make a difference in our community by supporting local programs that have a significant impact. 
  • More than 2,500 volunteers across the region who share a common set of values and a common goal: to make a real and meaningful difference in our community. 

In an effort to further build volunteer leadership capacity in our community; our United Way KFLA strengthens the voluntary sector by providing training and workshops to local volunteers and boards of directors as part of our volunteer Leadership Development Services. In addition, our Volunteer Center helps to assure volunteers a fulfilling volunteer experience and our United Way Next Gen initiative! focuses on developing a community of younger stakeholders. In recent years, United Way KFLA has worked closely with an Advisory Committee to design a Not for Profit Leadership Program, delivered through a partnership with St. Lawrence College. The first cohort of 15 leaders graduated in 2016.

Our Values

  • Operates with integrity, transparency and accountability to the highest ethical standards to ensure public trust.
  • Provides leadership in driving social change, partnerships and collaborative innovation.
  • Respects community wisdom by considering diverse viewpoints.
  • Harnesses and engages the talents and resources in our community to enhance a philanthropic culture.
  • Promotes volunteerism through creating awareness and engagement.


Additional Information


The Ideal Candidate

The Director, Individual Giving will possess a broad base of fundraising experience, including a solid understanding of individual giving at all levels, as well as knowledge of planned giving and annual campaigns. With an eye to growth, and building on our progress and success to date, the ideal candidate will aspire to take our fundraising programs and results to new levels of accomplishment. 

A big picture thinker with a strategic mindset and a genuine passion for community, the new incumbent will have the proven ability to translate our programs, impact, and vision into compelling donor conversations at both the community level and with high-end donors. Confident, agile and creative, the successful candidate will be adaptable and flexible, thriving in a variety of stakeholder environments with a broad constituency of donors, business, labour and government leaders, social services agencies, foundations, youth, established and emerging diverse communities.

An exceptional relationship-builder by nature, the Director will possess strong emotional intelligence, and will manage up, across and down with poise and trustworthiness. The ideal candidate will be a collaborative and accessible leader and team player, with demonstrated success in effectively coaching, guiding, motivating and managing both staff and volunteers in a fast-paced environment. The new incumbent will be a particularly skilled enabler of volunteers, and will meaningfully engage and leverage senior volunteers and senior management to maximize their passion, time, and connections most effectively. The successful candidate will be comfortable reporting to the CEO but also taking direction from senior volunteer leaders and committees.

The Director, Resource Development will be a results-driven individual with high energy, enthusiasm, and with a demonstrated ability to work effectively under pressure, as well as the ability and willingness to be hands-on and get the work done.

The successful candidate will be a strong communicator who represents the United Way thoughtfully, intelligently, and professionally, with a high degree of diplomacy, accountability, and unquestioned ethics. Respectful of others and appreciative of the value they bring to the table, the ideal candidate will be an excellent listener who seeks out different perspectives as a means to finding better solutions. The Director will embody the vision and mission of United Way and become an ambassador of the organization and its priorities, committed to its values, and to creating opportunities for a better life for everyone in our region.


Key Responsibilities

The Director, Individual Giving will focus on the following key responsibilities:

Fundraising Strategy and Leadership

  • Maintain and grow Leadership donations ($1200+), working closely with volunteers, CEO, and staff on building relationships.
  • In collaboration with the CEO and volunteers, develop and implement targeted plans for strategic solicitation of workplace and non-workplace donors giving leadership gift-level donations.
  • Develop communication and stewardship plans for donors, coordinate and manage stewardship events, working closely with Resource Development staff.
  • Create a world class donor experience, ensuring the development of long term relationships between the donor and the United Way.
  • Create and design a program and communication strategies that will maintain existing individual and corporate donors and grow donations through direct mail.
  • Manage strategic relationships with select corporate and foundation partners to identify opportunities; solicit, steward and support applications for grants, foundation and corporate gifts.
  • Support opportunities to grow relationships including, but not limited to, Women United, Retirees, Tech United.
  • Coordinating agency tours, events related to affinity groups.
  • Develop and implement planned giving strategy, managing activities, targets and timelines.
  • Research, identify, cultivate and solicit Planned Giving prospects while managing and prioritizing relationships with current Planned Giving Legacy Society members.


Program Management

  • Develop and execute plans in consultation with CEO and Leadership team.
  • Monitor timelines and activities to ensure strategies and plans are being implemented successfully, providing regular reports and periodic updates.
  • Supervision, coaching, and providing guidance to employees working on Individual Giving, development of annual work plans and identification of issues that may arise.


Qualifications and Competencies

  • A proven and successful track record of related experience in fundraising, business development, sponsorship, sales and/or marketing. Experience in developing, implementing and managing plans, programs and projects.
  • Demonstrated ability to identify and develop long-term donor relationships and clear evidence of ability to obtain support through intermediate, major gifts and planned gifts.
  • Experience in team leadership and volunteer management will be considered assets.
  • Experience in a fast paced complex setting driven by deadlines.
  • Knowledge and/or experience with United Way movement will be considered an asset
  • Demonstrated knowledge of MS Office Suite programs and CRM tools.
  • Post-Secondary graduate from a recognized institution with degree/diploma preferably in Business Administration, Fundraising, Marketing or equivalent education and experience.
  • CFRE designation or working towards this designation will be considered an asset.
  • Possess a vehicle and valid driver’s license and access to a vehicle.


Knowledge, Skills and Abilities:

  • Superior interpersonal skills in working collaboratively with multiple stakeholders and building strong relationships internally and externally.
  • Leadership style that excels in coaching, collaboration, providing direction and guidance.
  • Analytical, comfortable with data and numbers.
  • Critical thinking and strategic planning.
  • Strong written, verbal, interpersonal and communication skills.
  • Excellent organizational and time management skills.
  • Maturity, judgment, and discretion in dealing with confidential, sensitive matters.
  • Ability to manage numerous projects simultaneously, prioritize conflicting demands and work within tight deadlines.
  • Ability to work independently and with supervision and in a flexible office environment.
  • High level of integrity.
  • Willingness to work flexible hours to meet deadlines.


Application Process

KCI (Ketchum Canada Inc.) has been retained to conduct this search on behalf of the United Way Kingston, Frontenac, Lennox and Addington. For more information about this opportunity, interested candidates are invited to contact Sylvie Battisti, Vice-President Executive Search by email at

To view the full Position Brief, please visit:

Resume and letter of interest are requested to be submitted to the email address listed above by November 30, 2018. All inquiries and applications will be held in strict confidence.