Posted On: 2018-11-08
Closing On: 2018-11-16
Location: Toronto, ON
Employment Type: Contract

Job Description

Stewardship Assistant October 2018

Title: Stewardship Assistant
Position: Contract Position (12 Months)
Department: Donor Relations and Communications
Reports to: Manager, Stewardship

Sunnybrook is a premier academic health sciences centre, fully affiliated with the University of Toronto, with a vision to invent the future of health care. Our mission is to care for our patients and their families when it matters most.
From our beginnings as a hospital for Canadian veterans, Sunnybrook has flourished into a fully affiliated teaching hospital of the University of Toronto, evolving to meet the needs of our growing community. Today, with 1.3 million patient visits each year, Sunnybrook has established itself across three campuses and is home to Canada's largest trauma centre.

Our five strategic areas of focus are:
• Cancer
• Heart and vascular
• High risk maternal and newborn
• Image guided brain therapies
• Trauma

Working in collaboration with teams across the organization, the Stewardship team is responsible for providing personalized gift acknowledgement, recognition and reporting to a large portfolio of donors. The Stewardship Associate will provide administrative support to the Stewardship team with a focus on data entry and integrity, gift acknowledgement, excellent customer service and office administration to meet departmental objectives.

Key Responsibilities:

  • Provide administrative support to the Director, Donor Relations and Communications and the Stewardship team including, scheduling meetings, preparing meeting materials, coding invoices and assembling reports
  • Prepare a range of thank you and acknowledgement letters
  • Coordinate mailings for all donor stewardship correspondence including acknowledgement letters, gift agreements, stewardship reports and Sunnybrook publications
  • Assist in high level projects specific to organizational goals
  • Work with vendors to prepare special projects and custom gifts Maintain all donor listings and manage donor wall updates
  • Prepare regular reports to assist with monitoring donor stewardship obligations
  • Assist with tracking donor stewardship obligations in Raiser’s Edge
  • Provide data support including: pulling reports and conducting integrity checks
  • Maintain administrative systems and adhere to filing protocols without exception
  • Perform other duties as assigned or requested

Skills and abilities required:

  • Strong interpersonal skills with the ability to build relationships and maintain
  • professionalism
  • Embraces change and looks for opportunities for continuous improvement personally
  • and for the organization
  • Excellent organizational, planning and time management skills, attention to detail
  • Ability to manage multiple priorities effectively
  • Strong project management skills and proven ability to set priorities and meet deadlines
  • with minimal supervision
  • Good decision-making skills, tactful, good listener, willingness to search out answers,
  • ability to recognize when others need to be involved in activities or decisions
  • Excellent phone etiquette and customer services skills
  • Excellent oral and written communication skills
  • Ability to work in a team or independently with minimal supervision


Job Requirements:

  • Undergraduate degree required or related experience
  • One to two years related work experience preferred
  • Customer service experience in a professional environment
  • Prior experience working in a staff capacity with donors, volunteers and executives is an
  • asset
  • Advanced level of proficiency in MS Office including Word, Excel and PowerPoint
  • Working knowledge of Raiser’s Edge and Adobe products a strong asset

Sunnybrook Foundation is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). If you require accommodations for disability during any stage of the recruitment process, please indicate this in your cover letter.


To Apply:
If you would like to apply for this role, please send a cover letter and a current resume listing your qualifications and experience to by November 16, 2018. Please quote “Stewardship Assistant” in the subject line of your e-mail. We thank all applicants for their interest in Sunnybrook Foundation. Resumes will be held in strict confidence, and only those applicants selected for an interview will be contacted. Sunnybrook Foundation is an equal opportunity employer.