Posted On: 2018-11-16
Closing On: 2018-12-14
Location: Toronto
Effective: ASAP
Employment Type: Full-Time
Level: Intermediate
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Job Description

Managing Matters Inc. is an association management and event management company and we pride ourselves on our close relationships with our client partners, as well as our customer service. We are based out of Toronto and provide full-service association management and event management across Canada and globally.  Our core values are growth, accountability, team spirit and providing amazing quality to our clients.


Since 2004 Managing Matters has grown to consist of 28 team members. We believe in keeping our team members motivated and fulfilled by working with them to reach their personal goals. Our ever expanding environment also allows for opportunities for our employees to move up and take on increased responsibilities within the company as we grow.


At Managing Matters we believe in appreciating our staff and all the wonderful work they do for us. We celebrate their positive attitudes and sense of community spirit.


Managing Matters offers consistent and constant service that will remain with our clients over time and pride ourselves on keeping our client partners current and successful.  Our client partners also benefit from our specialized services and our philosophy of leveraging our strengths from working with other associations.

This is who we are.


Are you one of us?

Do you feel that you could benefit from a working environment with carefully selected, highly capable, engaged team members?

The position of Executive Director, National Associations will be responsible for working with other members of our Association Management Team in managing all aspects of one of our National Association clients’ operations.  This includes setting and providing strategic guidance for board initiatives, operational excellence, building sustainable revenue streams for the business, being on top of industry trends, and adopting future-focused thinking to ensure the ongoing health of the organization, all while being knowledgeable and active on day-to-day projects and initiatives, working with the team.


Interested in the day to day duties?


Professional Qualifications

Candidates for this position will possess most, if not all, of the following qualifications and experience: 


  • Non-profit management: A minimum of 4-5 years of experience in management roles of progressively increasing responsibility.  Preferred experience includes leadership of a member based association with chapters in a wide geographic area.

  • Governance and Strategic Management: Demonstrated experience in leading strategic and partnership initiatives for a large association with multiple stakeholders.  Demonstrated excellence in leading all association governance initiatives.

  • Leadership of membership, certification and non-dues revenue streams: Demonstrated leadership and foresight into managing revenue streams.  Demonstrated success in supporting and growing chapters, and attracting new members. Preferred experience includes growing an organization through identification of new partnerships and creating programs to appeal to those demographics while retaining the base of current members.

  • Confident and experienced with all aspects of financial management & planning, budget management and control, and decision making, familiarity with non-profit compliance, and review of monthly financial statements.
  • Demonstrated positive decision making in a complex environment; demonstrated clarity and timeliness in decision making process and implementation; utilization of traits of inclusion, fact based analysis, collaboration, maturity and calmness. 


Interpersonal & Communication Skills: Advanced skills including a positive “can do” attitude; persuasive and motivating communicator who can interact with a broad spectrum of individuals from all walks of life; ability to apply professional tact in difficult situations.

  • Comfortable and effective in a professional, relaxed office environment where the daily workload is high, special projects are the norm and cross functional teamwork is required.  Ability to deal with the operational and managerial aspects of a large, geographically dispersed board of directors.  A strong moral and ethical compass is required.


Strategic and Operational thinker: Must possess the ability to think and act strategically as the long and short term strategic direction of the organization is the responsibility of the executive director.  Must possess the mental agility and awareness of changing attitudes and preferences with the flexibility to adapt. Must be able to see the “big picture” but be able to roll up your sleeves and perform administrative tasks as needed. Demonstrated ability to lead strategic discussions with actionable, persistent outcomes. 


Job Responsibilities include but are not limited to:

  • Reports to Director, Association Management & Marketing and President

  • May have supervisory duties of other team members

  • Accountable for outcomes of the organization

  • Ability to think strategically and recommend strategic direction for clients

  • Sharing strategic directions amongst clients

  • Ability to determine new business/revenue ideas with client partner

  • Management of the annual budget creation process - drives this process and provides recommendations to the Board on meeting strategic and financial goals

  • Abiding by our internal policies, procedures and core values


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Please send resume and cover letter to:

We thank all interested applicants; however only those considered for an interview will be contacted.