Posted On: 2019-09-06
Closing On: 2019-09-27
Location: Downtown Toronto
Effective: ASAP
Employment Type: Full-Time
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Job Description

Director, Development Operations
Regular Full-Time (35 hours per week)


Are you energized by the idea of working in Canada’s leading art museum, surrounded by great art, award-winning programs and big ideas? Would you thrive working with colleagues who are leaders in their field, from a variety of professional backgrounds? Do you believe art has the power to spark conversation, create community and change lives? Do you want to be a part of breaking down barriers to access?

The AGO is at a critical and exciting moment of growth and change. With a professionalized Development team of around 25, the AGO raises in the range of $20 million annually for operations, special projects, art acquisitions and major campaigns and also administers works of art donations. Endowment, restricted and unrestricted funds totaling $90 million are held in The AGO Foundation, and the American Friends of the AGO receives and receipts gifts from U.S. donors. The AGO is preparing for a new major fundraising campaign including capital, endowment and works of art in support of the AGO’s 10-year vision.

We are currently seeking a proven and respected fundraising professional to provide strategic and informed counsel to the Chief Development Officer regarding financial and data management, and effective business planning and resource allocation to drive revenue growth and optimize departmental efficiency. This position will be responsible for developing and directing an integrated business strategy encompassing fundraising policies and processes, technological infrastructure, prospect management, training, and performance management, enabling fundraising staff to focus on donor activity and optimize results. The ideal candidate will be an excellent relationship-builder and be energized by the opportunity to take the AGO to the next level.

Key responsibilities include:

• Planning and Reporting
• Financial Management
• Data Management and Raiser’s Edge
• Gift Acceptance
• Prospect Management
• Technology and Business Systems
• Privacy and Ethics
• People Management
• Cross-Departmental Collaboration

Our ideal candidate will have the following skills and experience:

• Comprehensive knowledge of fundraising principles, practices and techniques, with at least 10 years of management experience in the fundraising field.
• University degree in a related field.
• Proven success in development operations, with a particular focus on financial, data, prospect and technology management.
• Demonstrated excellent analytical and problem-solving skills, with attention to detail and accuracy.
• Demonstrated excellent knowledge and experience in business communications and financial management.
• Demonstrated resourcefulness, diplomacy and tact with ability to maintain confidentiality.
• Demonstrated and well-developed verbal and written communication, presentation skills and the ability to prepare narratives and synthesize information clearly.
• Ability to be a collaborative team player
• Demonstrated managerial and leadership skills proven in a fundraising environment to lead and motivate staff to achieve established goals.
• Proven experience in managing and maintaining fundraising databases including Raiser’s Edge; well-developed computer literacy including proficient use of Microsoft Office Suite.
• Experience working in a unionized environment.


We invite individuals who reflect the diversity of our visitors to apply by submitting a tailored cover letter and CV via our website: We thank all applicants but must advise that only those selected for interviews will be contacted.

In accordance with the Ontario Human Rights, Accessibility for Ontarians with Disabilities Act & the AGO’s Recruitment & Selection Policy for Staff, a request for accommodation will be considered throughout the hiring process. The Art Gallery of Ontario is an Equal Opportunity Employer.