Posted On: 2020-06-26
Closing On: 2020-07-05
Location: Toronto, ON
Employment Type: Contract
Level: Management

Job Description

Faculty / Division: Division of University Advancement 

Department: Division of University Advancement 

Campus: St. George (downtown Toronto)  


About us:

The Division of University Advancement (DUA) promotes and supports the University of Toronto by engaging a worldwide community of more than 550,000 alumni, plus many donors and friends. DUA encompasses a highly skilled team of staff focused in the areas of development, alumni and volunteer engagement, advancement services, and advancement marketing and communications. The uniquely integrated structure encourages each division to bring its particular strengths and expertise to the common cause of advancing U of T’s relations with alumni, donors, and friends. DUA at the University of Toronto is engaged in a transformative agenda deeply rooted in the University’s vision for growth and innovation. We are focused on doubling fundraising performance on a sustainable basis; enhancing the effectiveness and satisfaction of alumni participation and programs; building advancement capacity within and across divisions; creating an organization and culture that fosters leadership, initiative, effectiveness, and community; and contributing to the creation of an external relations strategy for a transforming image, reputation and standing of U of T along an axis of differentiation and excellence.

Your opportunity:

Under the general direction of the Director, Prospect Management, the Manager, Prospect Management (Manager) provides leadership in designing, implementing and managing a best practice, transparent prospect management program at the University of Toronto.

The Manager assists in the design and on-going refinement of the prospect management system in ARBOR to ensure a best practice module is upheld. This position is considered to be an expert in the prospect management system.

The incumbent develops and maintains comprehensive guidelines and system training that aligns with key established business processes, and program principles and values.

This position assists in determining office priorities, initiatives, policies and procedures that will enable the program to provide on-going and improved service to divisions, as well as enhanced prospect management analysis and reporting. The incumbent recommends and implements new or enhanced reporting that ensures accurate usage of the prospect management system, and which will analyze fundraising performance across divisions and departments of the University.

The Manager plays a lead role in reviewing and analyzing prospect portfolios and campaign gift charts across the University to ascertain that fundraising goals can be met and identify where gaps may exist. This position also works closely with the Advancement Research team to assist in strategic prospect identification and deployment to divisions.

Your responsibilities will include:

  • Overseeing the development and maintenance of the prospect management system
  • Creating and maintaining prospect management system procedures and guidelines for users
  • Preparing detailed analysis and making recommendations to support systems refinements and upgrades
  • Preparing detailed analysis on fundraising progress and processes against campaign goals for important decision making
  • Facilitating meetings to review data for the purposes of assessing prospect pools and campaign goals
  • Training end-users on procedures and the use of supported IT systems
  • Producing complex statistical and/or financial reports
  • Directing the activities of a group of staff-appointed employees all performing a similar function


Essential Qualifications:

  • Bachelor's Degree in library sciences, liberal arts, information management, business or related field; or acceptable combination of equivalent experience
  • Minimum five years in advancement/fundraising
  • Proven experience in Blackbaud (or related prospect management software) or other fundraising and relationship management systems
  • Experience must include prospect management/tracking, reporting and analysis, with prospect research experience desirable, preferably in an academic environment
  • Experience in supervision
  • Understanding the wide-range of fundraising programs and University priorities and ability to incorporate those into prospect management procedures
  • Ability to keep pace with the high-volume and variety of requests and projects flowing into and out of the department
  • Superior computer skills including strong working knowledge of word processing, spreadsheets and databases
  • Proven training and coaching skills
  • Proven ability to motivate and manage others, i.e. peers and staff
  • Evidence of leadership and initiative
  • Demonstrated written and verbal communications skills including strong editing, spelling and grammar skills, as well as the ability to clearly communicate ideas and explain procedures
  • Strong customer service orientation and the ability to interact with a diverse group of persons
  • Demonstrated appreciation for and attention to detailed work
  • Strong organizational and time management skills with the ability to self-motivate, and handle multiple and competing projects under minimal supervision

To be successful in this role you will be:

  • Diplomatic
  • Organized
  • Problem solver
  • Team player

Travel: None 
Notes: This is a one (1) year Term position.
Employee Group: United Steelworkers (USW) 
Appointment Type: Budget - Term 

Schedule: Full-time 

Pay Scale Group and Hiring Rate: USW Pay Band 14 -- $78,618 with an annual step progression to a maximum of $100,542. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.   

Job Field: Administration 

Job Posting: Jun 26, 2020 

Job Closing: Jul 5, 2020, 11:59:00 PM

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