Posted On: 2020-02-04
Closing On: 2020-02-18
Location: Toronto, ON
Effective: February 28, 2020
Employment Type: Full-Time
Level: Intermediate
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Job Description

The Aga Khan Museum (AKM) in Toronto, Canada offers visitors a window into worlds unknown or unfamiliar: the artistic, intellectual, and scientific heritage of Muslim civilizations across the centuries from the Iberian Peninsula to China. Its mission is to foster a greater understanding and appreciation of the contribution that Muslim civilizations have made to world heritage. Through education, research, and collaboration, the Museum will inform and inspire audiences from all cultures by presenting art created in the Muslim world throughout the past fourteen centuries, along with current paths of artistic practice and cultural development. 

Purpose of Position

The Aga Khan Museum has a bold vision for growth and transformation over the next ten years. The Museum is embarking on a 10-year, $250 million fundraising campaign that will run from 2020 to 2029. The Campaign is comprehensive and will involve the Endowment, Major Gifts, Director’s Circle and ongoing annual programs.

Reporting to the Development Manager, Major Gifts or designate, the Development Assistant, will be responsible for providing a full range of administrative support and assistance to a team of frontline fundraisers tasked with generating significant financial support for the Museum. The Development Assistant will work closely with fundraisers to ensure that the team receives the highest level of operational and strategic support possible while overseeing the day-to-day administrative needs of the fundraising campaigns. The role will directly support frontline fundraisers under the Endowment Campaign, Major Gifts and Director’s Circle program.

This is a fast-paced and dynamic role that will support fundraising for a number of educational, research and programming initiatives across the Museum.

Key Responsibilities

  • Managing and overseeing all aspects of prospect and pipeline management.
  • Maintaining and updating activities in Tessitura, the Museum’s CRM database and producing a variety of activity reports on a regular basis.
  • Assisting with Cabinet and Committee meetings and activities, including preparation, meeting arrangements, correspondence, presentations, packages and minutes.
  • Providing complex calendar management including scheduling and logistics of prospect, donor and internal constituent visits and events. Independently prioritizing calendar activity requests and effectively and respectfully coordinating with a range of individuals.
  • Proactively managing materials and information relating to team members’ schedules and providing relevant information and materials in advance of meetings.
  • Preparing and editing correspondence, communications, presentations and other documents for team member review.
  • Proactively supporting the stewardship responsibilities of the team by assisting in coordinating individualized stewardship plans for major gift donors.
  • Assembling and analyzing data to prepare reports, proposal and targeted correspondence.
  • Assisting in the preparation and execution of key donor relations activities such as cultivation, stewardship and recognition events, in conjunction with the Development Coordinator, Administration and Events.
  • Coordinating gift agreements with accuracy and attention to detail.
  • Scheduling and coordinating travel arrangements including developing itineraries and assembling travel packages in consultation with the Procurement Officer.
  • Creating and maintaining appropriate filing systems to ensure organization and quick retrieval of documents.
  • Serving as a point of contact for the team and responding promptly and professionally to telephone and email inquiries with relevant information and materials, directing requests to other team members as required.
  • Prioritizing and managing multiple projects in a timely manner, meeting deadlines and managing supplemental material required to complete projects.
  • Maintaining a high degree of motivation and superior work ethic consistent with the culture of the Development team and participating actively as a member of the team.
  • Any other tasks assigned by the line manager.
  • Any other task assigned by the line manager.

Qualifications & Experience

  • A University degree or college diploma in fundraising or communications; suitable combinations of education and experience will be considered.
  • A minimum of 2 years of administrative assistant experience in a work environment of similar scope.  Preference will be given to individuals with previous experience in the fundraising sector.
  • Exceptional planning, organization, project management, prioritization, and time-management skills to manage multiple on-going projects simultaneously in a dynamic environment.
  • Previous experience working with Senior Executives, Board and Committee members.
  • Experience with CRM moves management software an asset; Tessitura experience will be advantageous.
  • Demonstrated expertise in verbal and written communication.
  • Superior administrative and technical skills with a focus on accuracy and attention to detail.
  • Ability to handle information ethically, accurately and confidentially.
  • Computer literacy and competency with word-processing and spreadsheet applications, fundraising and prospect management databases, and Internet skills. 
  • Occasional evening and weekend work at events, performances – flexible work hours required.
  • Expressed interest in the mandate of the Museum.

To Apply

Please send your cover letter and resume to on or before February 18, 2020.

The Museum thanks all those who apply, however only shortlisted candidates will be contacted. Shortlisted candidates will be requested for verified samples of their work and will need to appear for a writing test. 

Please note that the Museum is an equal opportunity employer and is committed to fair and accessible employment practices.  Upon request, suitable accommodations are available under the Accessibility for Ontarians with Disabilities Act for applicants invited to an interview.