Posted On: 2020-11-06
Closing On: 2020-11-27
Employment Type: Full-Time
The Walrus provokes new thinking and sparks conversation on matters vital to Canadians. As a registered charity, we publish independent, fact-based journalism; produce national, ideas-focused events; and train emerging professionals in publishing and nonprofit management. The Walrus and its strong community of supporters are invested in the idea that a healthy society relies on informed citizens.
The Walrus is seeking an experienced, dependable full-time fundraising professional to play a key role in stewarding our sizeable community of donors and helping lead operational processes that support donor care. Reporting to the director of development, the manager of donor stewardship will evolve the donor relations program at The Walrus, with a focus on donors at the $5,000 level and above.
The manager of donor stewardship will have the skills and experience to:
- Provide donors with an exceptional giving experience
- Communicate to donors the impact of their gifts and their role in leading Canada’s conversation
- Build a sense of community among donors
- Develop opportunities to renew and grow donor engagement
Key metrics for success include the quality and timeliness of communications, creativity of approach, and percentage of renewals. The manager of donor stewardship works collaboratively with two
development officers, liaises across departments, and, on occasion, works closely with external service providers.
- Develop and implement a comprehensive annual stewardship plan for donors at the $5,000 level and above
- Take a lead role in all donor acknowledgement, recognition, and stewardship activities
- Identify and develop inspiring engagement opportunities for donors, including the implementation of stewardship events to strengthen donor engagement and prospecting
- Write substantive, meaningful, original, and personalized stewardship communications
- Project manage donor recognition activities such as the awarding of named prizes
- Ensure accurate and up-to-date recording of stewardship and contractual obligations, and ensure that these obligations are met
- Manage the implementation of individual, corporate, and foundation acknowledgments, reports, and other stewardship activities in a timely manner
- Manage the back end of gift processing, including liaising with the finance and administration department on thank you letters, fund transfers, tax receipts, and pledge fulfillment
- Generate donor and prospect lists for campaigns and other initiatives, including The Walrus Talks
- Comply with fundraising policies, goals, and procedures
- Other duties and responsibilities that may arise
Qualifications and attributes:
- A minimum of five years of experience in a fundraising role with an emphasis on, or demonstrated interest in and commitment to, donor stewardship
- Exceptional project-management skills and the ability to meet strict deadlines
- Excellent written and verbal communication skills and prior experience writing correspondences, impact reports, requests, and other collateral
- Demonstrated experience in conceptualizing and executing donor cultivation and stewardship events
- High comfort level with data management, including list-management and CRM databases (e.g., Salesforce) and other donor-communications platforms (e.g., Mailchimp, ActiveCampaign)
- High proficiency in all Microsoft Office products, particularly Excel
- Creative, positive, team-building approach with a strong client-service mindset
- Ability to work independently and participate collaboratively in a team environment
- Affinity with the arts and culture, or a background in this sector
- Bachelor’s degree and/or fundraising training
The compensation package includes a competitive base salary, a full benefits package, and paid vacation.
Please consider joining our team if you are committed to a career in fundraising and are
interested in supporting essential Canadian conversations and exceptional journalism. Applicants are invited to submit a resume and cover letter to email@example.com. Please note that shortlisted candidates will be invited to participate in a writing assignment. Consideration of candidates will begin immediately and continue until the position is filled.
The Walrus supports diversity and inclusion in our work to fulfill our educational mandate. We value employment equity and strongly encourage applications from Indigenous, Black, and racialized people; people with disabilities; all genders; and the LGBTQ2+ community. If you require any accommodation in the recruitment process, please let us know by email at firstname.lastname@example.org.