Are you passionate about social change? Do you want to make a difference in an organization that serves homeless youth? Eva’s is seeking a purpose-driven Director of Development to build and diversify our fundraising program.
Eva’s is an award-winning charity that provides shelter, transitional housing, and programming to help young people build brighter futures free of homelessness. We give young people the tools to transition out of homelessness permanently, and we collaborate and innovate to end youth homelessness. Highly committed to social impact, Eva’s is one of Charity Intelligence’s top 10 charities as we deliver returns of 6 times for every dollar donated compared to the average of 1-2 times on the dollar.
Reporting to the Executive Director, the Director will work collaboratively with a progressive senior management team and lead a highly committed fundraising staff of six. Accountable for an annual goal of $4M+, the Director will identify opportunities to increase revenue with individuals, corporations, foundations, and the community.
This is an exciting time to join Eva’s as we embrace the transformational change that is occurring in greater society, and live our values using an anti-oppression lens in a manner that respects our clients and further enhances our mission.
Eva’s provides shelter, housing, and support for young people aged 16 to 24 through the progressive programs we deliver every day, including:
Eva’s Place: Eva’s Place provides emergency shelter for homeless youth aged 16-24. It provides supports youth need to return home or to transition to housing in the community. It was the first youth shelter in North York.
Eva’s Satellite: Canada’s first harm reduction shelter for youth. Eva’s Satellite provides comprehensive supports for 33 youth that focus on health, wellness, and stabilization.
Eva’s Phoenix: Eva’s Phoenix provides transitional housing for 50 youth along with an employment training facility.
Eva’s is the bridge to help young people find:
- a safe place and belonging
- permanency and housing
- connection to community and their future
We work with each young person to empower them to develop an action plan to achieve their goals and dreams. We meet their short-term immediate needs and provide the skills, training, and support they need in the long run.
Eva Maud Smith (1923-1993) was a woman of action. In 1956 at the age of 33, she immigrated to Canada from Jamaica as a domestic worker. Nothing was easy about her first years in this country, but it wasn’t long before she became a Toronto community leader and a school outreach worker.
No matter her personal circumstances, Eva’s heart was drawn to our city’s young people. She wanted to help them grow up healthy and happy and get a great education, but she realized that the experience of homelessness had become a barrier for some. Eva shed light on hidden youth homelessness, showing decision-makers the scope of the problem and rallying supporters to do something about it. She demonstrated that adult shelters were missing the specialized supports youth needed to avoid chronic homelessness in the long term. It’s through Eva Smith’s trailblazing work that our original emergency shelter and the first youth-focused shelter in North York, Toronto, Eva’s Place, was opened for homeless youth.
Although Eva Smith passed away in 1993, her spirit has lived on. A few years later, Eva’s Satellite, Canada’s only harm reduction shelter for youth, opened to provide specialized supports for youth challenged by addictions and mental health. And after that, Eva’s Phoenix was launched to provide youth transitional housing and the skills they need to find and maintain housing and employment in the long run.
Today, Eva’s serves hundreds of young people and their families every year, offering a unique combination of safe shelter and housing, street outreach, counselling, training, and life skills programs. We support them to build productive, self-sufficient, and healthy lives. We’re also known for taking bold risks and sharing best practices to prevent, reduce, and end youth homelessness.
Ways We Help
- We offer culturally relevant counselling to young people and their families to prevent young people from becoming homeless and intervene early when they’re at risk of homelessness.
- We offer compassionate counseling, education, and health supports for young people with substance use concerns and addictions.
- We provide hands-on skills-based training to help young people discover their career dreams and get great employment.
- When you print with our full-service digital print shop, you help young people experiencing homelessness prepare for employment. All profits go back into supporting young people at Eva’s.
- Cleaning, cooking, budgeting, laundry, maintenance, conflict resolution, communication, we help young people build critical skills to find and keep housing for life.
- Read the stories of young people and their families who, with Eva’s support, have made the journey to brighter futures. They are our inspiration!
Eva’s Guiding Principles
Eva's is a Reflective, Learning Organization
What works for youth changes over time and youth we work with require tailored approaches that meet their diverse needs. Rooted in a history of innovation, Eva’s is committed to growing our own knowledge and finding out how we can do better. We embrace continuous learning to improve our practice and change the status quo, grounded in social consciousness and critical self-reflection.
Structurally, Eva’s will come into our own as a “learning organization”. We will build on our strengths and dedicate the leadership and resources we need to develop and evaluate effective approaches to reach our goals. We will foster a trusting, empathetic environment and a workplace culture marked by curiosity, constructive criticism, and creativity. In the end, we don’t know all the answers, but we can humbly learn from the lived experiences of youth, our own successes and challenges, and the broader evidence base to become the best we can be and share that knowledge with our community partners.
Eva's Puts Young People at the Centre
Young people are centered at Eva’s as human beings with inalienable human rights. Eva’s not only aims to provide excellent resources and programs tailored to young people’s developmental, cultural, and individual needs, but we also want to bolster their self-determination, efficacy, self-advocacy, and strengths.
We challenge ourselves to shed institutional mindsets and take joy in the opportunity we have to assist youth on their journeys. We want to become a place where young people have the space to lead the organization’s direction, the support to become partners in service delivery, and the voices to hold us accountable for how resources are used for their benefit.
For young people to move in from the margins and gain a sense of true belonging requires healthy relationships rooted in trust, transparency, empathy, fairness, consistent and appropriate boundaries, strong conflict resolution, and strengths-based communication.
Eva’s will do all we can to help youth grow healthy relationships with us and their families, neighbours, peers, colleagues, and communities. Knowing that young people look up to us, we will model healthy relationships ourselves and structure our environment and approach to enable relationship-building success.
Eva's Approach is One of Justice Doing
Homelessness is a symptom of social injustices. Ultimately, the only way to end it is to get at its root causes and take on our all-encompassing responsibility to foster social justice.
Eva’s will support our team to pursue equitable outcomes through anti-oppressive, intersectional service approaches and we will be an organization that is reflective of the diverse communities we serve. We will challenge systemic barriers and power imbalances impacting youth and we will avoid unwittingly perpetuating an unfair status quo. Eva’s will do all we can to ensure that young people not only have access basic survival resources but can actualize their rights and are treated with dignity and respect. We will make every effort to practice justice in the way we function as an organization.
- Eva’s 2019 Annual Report
- Eva’s 2019 Financial Report
- Where Donations Go
- Facts About Youth Homelessness
- Eva’s Blog
The Ideal Candidate
The Director of Development is an integral member of Eva’s senior leadership team, steering our fundraising program towards greater excellence and results. An experienced fundraising generalist, the ideal candidate is driven by social purpose and demonstrates a commitment to anti-oppression, anti-racism, and equity-based work. Collaborative and progressive, the new Director will join senior leadership in progressing the organization towards greater inclusion of cultural diversity by embedding Eva’s equity framework into existing and new fundraising efforts and initiatives.
A champion of Eva’s mission, purpose, and clients, the new Director is an excellent communicator and relationship-builder who uses these skills to create larger networks of support that will increase existing and develop new and innovative revenue streams. Diplomatic and principled, the Director will successfully build donor relationships and meet donor requests for accountability, recognition, and stewardship in a manner that is respectful of the dignity and privacy of the youth we serve.
Patient, diligent, and highly organized, the successful candidate will bring sound fundraising expertise and discipline and implement fundraising best practices that support a strong culture of philanthropy to ensure the next stage of fundraising growth can be realized. Leveraging sound project management and problem-solving skills, the new Director will quickly identify and address key internal and external priorities that will enhance donor relations, donor communications, and data management. Concurrently, the new incumbent will use their strong advocacy and negotiation skills along with warmth and authenticity to work across the organization to strengthen the culture of philanthropy and amplify the case for support. Naturally collaborative, the Director will employ a pragmatic change management approach and can quickly weigh options, identify solutions, and make decisions to address both complex and simple problems.
An inclusive, empathetic manager, the new Director will educate, coach, and employ resources in a manner that maximizes individual and team potential. Embracing a high-performing team culture, the ideal candidate will work to provide clarity around expectations, measure results, and instill an ethic of accountability across all revenue streams that will ensure the sustainability of Eva’s current and future programming.
Key Duties & Responsibilities
- Collaborate with the senior leadership team to support the development and implementation of the organization’s strategic plan.
- Lead the development of annual fundraising plans and the identification, delivery and monitoring of the plan in alignment with the strategic plan.
- Deliver monthly and annual reporting of revenue activity and the creation of the annual revenue forecast for the budget.
- Ensure fundraising initiatives support Eva’s Guiding Principles: Reflective, Learning Organization, Young People at the Centre, Relationship-Focused, and Justice-Doing.
- Devise fundraising activities that support the communities Eva’s serves while recognizing the systemic barriers that impact equity of outcomes for young people.
- Integrate fundraising strategies to reach donors within communities that represent diverse ethnocultural groups and constituencies.
- Incorporate an understanding of identity-centering and culturally responsive programs with Afro-centric communities into all strategic and tactical activities.
- Lead the development and growth of revenue streams including annual giving, major giving, corporate giving, foundation support, community giving, planned giving, e-philanthropy, and special events.
- Develop new programs, campaigns, and initiatives designed to grow and diversify revenue, and identify new opportunities for innovative revenue.
- Work with the Executive Director to support Board involvement in prospect identification, cultivation, and solicitation activities.
- Manage and solicit a personal portfolio of major gift prospects and donors at the five and six figure level, while also modeling behaviour and providing support to the fundraising team to meet their goals.
- Develop, drive, and monitor strategies and processes with fundraising staff to ensure effective donor cultivation and stewardship practices are implemented across all donor levels.
- Foster and build a culture of philanthropy across the organization to support greater fundraising success.
- Identify, improve, and build infrastructure and processes e.g., data management, metrics, policies, and processes etc.
- Provide leadership in prospect identification, assignment, and tracking and ensure best practices in moves management and prospect management are utilized by all staff.
- Develop and manage timelines and tactics for all fundraising activities ensuring processes and best practices are implemented.
- Collaborate with the Public Engagement & Government Relations department to develop key donor messages, a refreshed case for support and other fundraising collateral.
- Guide and monitor the Development team’s donor communication and recognition tactics in support of fundraising activities.
- Represent and function as a spokesperson on behalf of Eva’s at fundraising and other donor-related events, meetings etc.
- Function as a subject matter expert on key research and trends in fundraising and use this knowledge to enhance program development and results.
Team Leadership & Management
- Lead, coach, and inspire a team of committed fundraisers through one-on-one supervision and overall team management.
- Develop individual and team goals and performance targets with measurable outcomes that are assessed on a regular basis.
- Coach staff to act as Eva’s ambassadors to support optimum donor relations.
- Assess current priorities, workload, and resources on a going basis and establish an action plan ensuring that immediate needs are met while longer-term strategies, plans and actions are developed.
- Work with program leads to ensure integration and coordination of their programs to maximize donor engagement and fundraising results.
Qualifications & Competencies
- Leadership experience managing a variety of revenue streams including annual giving, events, corporate giving, grants, major and planned giving.
- Highly experienced relationship building skills with a proven ability to build donor networks and communities of support.
- Ability to facilitate discussions using an anti-oppression lens with the skills to engage in challenging conversations with respect, humility, and compassion.
- Experience managing staff in a fundraising setting.
- Proficiency with donor management systems to enhance fundraising and reporting.
- Tactful and diplomatic with the ability to work successfully with diverse groups including donors, volunteers, and community groups.
- Demonstrated commitment to ongoing learning in related fields (Fundraising, Marketing, Management, Impact Investment).
- Excellent problem-solving and decision-making abilities with the capability to identify alternate solutions.
- Exceptional organizational skills with high attention to detail.
- Self-disciplined, and self-motivated with an entrepreneurial approach to work.
- Ability to work in a fast-paced environment using an innate sense of urgency to meet deadlines.
- Excellent verbal, written, and presentation skills.
- Solid understanding of CRA regulations.
- Proven ability and commitment to work as a team member.
- CFRE designation is an asset.
For More Information
KCI (Ketchum Canada Inc.) has been retained to conduct this leadership search on behalf of Eva’s Initiative for Homeless Youth. For more information about this opportunity, please contact Samantha David, Senior Search Consultant, KCI Search + Talent by email at Evas@kcitalent.com
Interested candidates are invited to send a resume and letter of interest to the email address listed above by February 23, 2021.
To view the full Position Brief, please visit: www.kcitalent.com
All inquiries and applications will be held in strict confidence.
Eva’s is strongly committed to a workforce that reflects the diversity of the populations we service. We encourage applications from all qualified individuals including applicants from all cultures, racialized communities, abilities, diverse sexual and general identities, and others who may contribute to the further diversification of ideas. We are committed to a select process and work environment that is inclusive and barrier free.
The salary range for this position is $100,000 - $120,000. Flexibility may be offered, commensurate with experience.