Posted On: 2021-03-30
Closing On: 2021-04-11
Location: Kingston, ON
Employment Type: Full-Time

Job Description

Are you interested in taking part in an exciting challenge, to build relationships and moved people to support Queen’s University?

The Greater Toronto Area (GTA) is home to over 75% of Queen’s University alumni. As an identified priority market for the university, Queen’s is focused on developing a targeted and integrated alumni-development strategic plan that meaningfully engages the various alumni segments in this market.

Reporting to the Associate Director, Toronto Strategy, the Toronto Officer will be responsible for implementing the Toronto Strategy in close collaboration with Advancement colleagues, university campus partners and lead volunteers. This includes engaging Toronto-area alumni in a dialogue about Queen’s and its priorities and initiatives; strengthening the alumni presence in the region; engaging volunteers in support of the region-specific strategy; and increasing philanthropic support for priorities from GTA alumni.

This position requires a 50% physical presence in the GTA and therefore regular travel is needed. The Toronto Officer position is subject to the Averaging and Travel Time Credit provisions of the USW Local 2010 Collective Agreement. Occasional work on evenings and weekends may be required.


As the Toronto Officer you will:

  • Collaborate with the Associate Director, Toronto Strategy, and the Executive Director, Alumni Strategy, to develop, implement and refine integrated alumni-development short and long-term plans and strategies, within deadlines; and to resolve problems encountered in implementing the Toronto strategy. Acts as a trusted advisor and mentor, building relationships and partnerships across the university community to integrate alumni engagement efforts and facilitate effective customer service and decision-making in the development of strategic GTA initiatives.
  • Develop and implement measures, metrics, and other evaluation tools to pursue continuous improvement based on feedback and program performance, designed to enhance program effectiveness. Assembles and analyses data to evaluate GTA activities; monitors, recommends, and implements improvements to processes and systems based on accurate and timely program analysis and reporting; demonstrates commitment to continuous improvement through applied bench marking efforts and data-driven decision-making.
  • Understand the emerging trends of alumni, donor and volunteer attitudes, perspectives and behaviours, including demographic cohort trends. In consultation with the Associate Director, develops and implements strategic plans and innovative relationship-building programs that address these trends and assist in meeting alumni engagement, volunteerism, and philanthropic goals.
  • Serve as a liaison between internal and external stakeholders, including Admissions and the Queen’s University Alumni Association (QUAA) to execute the alumni engagement, volunteer, and fundraising goals and strategies which map upon the strategic directions, needs and top priorities for Queen’s Toronto activities. Provides expertise and support to enhance these key opportunities.
  • Work with faculty, staff and senior administrators in writing alumni and donor briefing notes in support of key region-specific opportunities. Assists with pre/post visit planning and follow-up including updating all contact and solicitation activity on the ADVANCE web database. Prepares and coordinates itineraries and briefing materials for senior administrators for GTA visits.
  • Participate in the identification, development and delivery of key events, and works to enhance these key opportunities through goal setting, public relations and logistical planning.
  • Perform discovery visits, identifying and evaluating appropriate prospective donors (including individuals, corporations and foundations), and works with university colleagues to identify prospective leadership annual giving and major gift donors.).
  • Develop and maintains an in-depth knowledge of university activities, priorities and needs in both teaching and research. Applies this knowledge in matching the interests and needs of prospective donors with the strategic needs of the university.
  • Partner as needed with the volunteers of the Queen’s University Alumni Association’s Board of Director’s, providing support in their strategic priority of promoting a culture of volunteerism and philanthropy in Toronto.
  • Represent Alumni Relations and the university to external audiences, including students, alumni, members of faculty and staff, and parents.
  • Undertake other duties as assigned in support of the unit or department.


The Toronto Officer also calls for:

  • Four-year bachelor’s degree or equivalent required (preferably at the Honours level).
  • Minimum three years of professional experience in an institutionally relevant setting; experience with program development and execution, fundraising, and volunteer relations a decided asset. 
  • Demonstrated successful experience working with a diverse group of volunteers and staff to achieve shared priorities, combined with a proven ability to lead and coordinate preferred.
  • Proven program and project management skills including an understanding of project management principles, practices, techniques and tools.
  • Proven track record in implementing strategy and meeting objectives.
  • Experience creating and developing briefing notes and associated fundraising proposals and correspondence.
  • Experience in program analysis, tracking and reporting results.
  • Advanced knowledge of operating systems including Windows, Microsoft, database packages (such as Advance), and Internet tools for data and statistical analysis.
  • A valid “G” class driver’s license considered an asset.
  • Satisfactory Criminal Record and Judicial Matters Check required.
  • Knowledge and understanding of the university and the challenges faced by post-secondary institutions.
  • Consideration will be given to an equivalent combination of education and experience.


To apply or for additional details on this continuing appointment, please visit Career Q, on our Human Resources website at: ( by April 11, 2021, quoting competition J0321-1276. The University thanks all who express an interest in this position and advises that only those selected for interviews will be contacted.

The University invites applications from all qualified individuals. Queen’s is committed to employment equity and diversity in the workplace and welcomes applications from women, visible minorities, Aboriginal people, persons with disabilities, and LGBTQ persons The University will provide support in its recruitment processes to applicants with disabilities, including accommodation that takes into account an applicant's accessibility needs. If you require accommodation during the interview process, please contact Carla Ferreira Rodrigues, at or 613-533-6771.


One of Canada’s leading universities, Queen’s has a long-standing reputation for academic excellence, research and a diverse and vibrant learning environment. With its strong tradition of public service, the University has helped to shape Canadian values and policies, educating notable political and cultural figures.


Queen’s University is located in the heart of the community in historic Kingston, midpoint between Montreal and Toronto, and the nation’s capital.