Posted On: 2021-04-09
Closing On: 2021-04-25
Location: Newmarket, ON
Effective: ASAP
Employment Type: Full-Time
Level: Intermediate
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Job Description

Southlake Regional Health Centre

Southlake Regional Health Centre is a full-service hospital with a regional, clinically advanced focus. We provide our communities with care right from birth to end of life and in addition, we provide top-notch services such as cardiac and cancer care across York Region and Simcoe-Muskoka. We do this through innovative partnerships and amazing people, who represent every aspect of our many services. With a team of more than 3,000 employees, 580 physicians and more than 900 volunteers, Southlake is committed to creating an environment where the best experiences happen.

Southlake Regional Health Centre Foundation

Our Purpose: Build healthier communities. Shape the future of healthcare.

Since the inception of Southlake Foundation in 1980, more than $200.5 million dollars has been raised in support of Southlake Regional Health Centre. Working with members of the community, hundreds of volunteers, the Southlake Family and our incredible donors, Southlake Foundation will continue to support life-saving medical equipment, infrastructure upgrades and expansions, and patient programs, all for the goal of providing leading edge care for patients and families, close to home.  For more information visit:

The Position

Are you passionate about philanthropy and looking to make a difference?  Are you a strategic digital marketing professional who likes a challenge and looks for opportunities to work with others to achieve measureable results? Do you thrive in an active, fast-paced non-profit environment? Do you have exceptional digital marketing experience and can deliver impactful content and campaigns? Are you a social media guru? Are you looking for an opportunity to stretch your skills and learn new ones?

Southlake Regional Health Centre Foundation has an exciting new opportunity for the right individual to advance their career as our Marketing and Communications Specialist.  We are looking for someone who is interested in helping to inspire our communities to invest in the future of Southlake Regional Health Centre, so that we can continue to deliver leading edge care, close to home in York and South Simcoe Regions.

About the Marketing and Communications Team

The Marketing & Communications team drives all Foundation marketing & communications, aligning the brand across all channels. It also supports the overall strategy for the annual giving programs, special and community events, stewardship, Major Gifts and donor experience. This includes developing an integrated marketing, communications & digital strategy to support fundraising activities Foundation-wide.

The team inspires donors through the delivery of high quality fundraising campaigns, recognition and stewardship programs, and the creation of content that helps our donors understand the impact they are making. It is also responsible for creative and digital services, proposal development, and leads and delivers all communications for the Foundation.

About the Role

Reporting to the Director, Marketing and Communications, you will be responsible for supporting the needs of the Foundation as it relates to all things digital marketing, social media and multimedia  through a mix of strategy, tactical execution, reporting, storytelling and content development.

This role requires an independent, experienced digital marketer who is savvy not only in social media and digital marketing best practices, but loves to take initiative and has incredible attention to detail.  You will work with all areas of the Foundation to execute succinct, goal-driven content, digital campaigns and manage owned channels, website content, day to day social media and the production of videos and other multimedia materials/presentations as needed. You will also play an important role in developing and maintaining relationships for the Foundation and telling meaningful stories that connect with the public, our partners, volunteers and donors.

Duties and responsibilities:

Working with the Director, develop digital marketing strategy and assets to support marketing and communications initiatives to maximize fundraising, donor experience and brand expression.

Plan and execute all digital marketing campaigns, including SEO/SEM, blog, newsletters, and search/display advertising. Leverage existing digital marketing tools to support the timely completion of posting and issuing new content on digital properties.

Develop, manage and maintain the website, updating content and pages, creating content + graphics, and including regular measurement and analytics, enabling digital marketing and fundraising strategies, including peer to peer events. Following web design, development and usability best practices to keep site up to date, consistent and accurate.

Develop, manage and maintain social media channels, updating content, creating content + graphics and enabling digital marketing and fundraising strategies.

Proactively create, edit and/or coordinate videos, photography, graphics, templates and other assets, as needed, including working with suppliers and vendors for project execution.

You will also provide back-up support for Marketing and Communications team members when required, and complete special projects as needed.

You must have exceptional problem-solving skills, superior organizational skills and detail-oriented, proven ability to work in a fast-paced, multi-task environment.

Self-motivated and build relationships with internal and external customer.

You are a team player with proven ability to build and sustain strong working relationships with colleagues and key stakeholders at all levels; capable of exercising independent judgment and flexibility. 

Excellent organizational, planning and time management skills; attention to detail.

You have familiarity with principles of fundraising and donor communication and you will demonstrate commitment to understanding and demonstrating the mission and values of Southlake Foundation.

Qualifications and Experience

  • A university or college education in digital marketing, digital communications, or a combination of education and experience that is deemed equivalent.

  • A minimum of 4 years digital and social media marketing experience required. Non-profit experience an asset, but not essential.

  • Excellent understanding of current digital and social media strategies, best practices and content creation.

  • Proven experience leading and managing owned channels and paid campaigns including websites, blogs, YouTube, Facebook, Instagram, LinkedIn, Twitter, and Google.

  • Proficiency in Google AdWords and Google Analytics with demonstrated successful campaign development, management, KPI tracking and reporting.

  • Working understanding of digital marketing, email, and marketing automation platforms (e.g. Blackbaud Ruminate Online, Hootsuite, MailChimp, Marketo, Hub Spot, etc.).

  • Working knowledge of productivity software (Word, PowerPoint, Excel, etc.) and advanced level experience in WordPress, Adobe InDesign, Photoshop and Illustrator as well as video editing software.

  • Intermediate writing skills to prepare content for a variety of audiences and communication platforms.

  • Experienced liaising with third-party digital, graphic, photography, video, and web providers.

  • Intermediate skills in video creative development including storyboarding, creative process, filming, editing and final production.

  • Solid data gathering, analysis, and reporting capabilities.

As the successful candidate you must have a valid driver’s license, access to a vehicle, and the ability to work occasional evenings and weekends.

If you have the qualifications, commitment, and passion to join us and raise the bar for healthcare philanthropy in our communities, we would like to hear from you. It is an exciting time to be at Southlake.  Southlake Foundation offers a competitive compensation package, including a benefits package that with a defined-benefit pension program. Remuneration will be commensurate with experience and qualifications.

If interested, please apply with covering letter and resume.