Posted On: 2021-04-23
Closing On: 2021-05-14
Location: Waterloo, Ontario
Effective: June/July 2021
Employment Type: Full-Time
Level: Intermediate

Job Description

The University of Waterloo is proud to call Waterloo Region home. Situated approximately 100 kilometres west of Toronto and easily accessed via Highway 401, the Region blends big-city amenities with a small-town sense of community.  When you work at Waterloo, you contribute — directly or indirectly — to forming the next generation of leaders, to conducting research that benefits the world and to fostering a start-up ecosystem that has put this region on the map. 

The Donor Relations Officer fosters positive and long-term donor relationships that are critical to philanthropic support. As part of the Donor Relations and Stewardship team, you help to build a culture of gratitude, inspiration and accountability by stewarding donors and by providing meaningful recognition programs, impactful reports/communications, and engaging donor experiences and events. The Donor Relations Officer develops and executes a range of integrated, consistent, and sustainable programs and processes that appropriately contribute to best in class donor experiences. The Donor Relations Officer also works in close collaboration with donors’ primary solicitors and/or project leads and teams in Central Advancement.

Key accountabilities include donor relations management, donor recognition and engagement, donor events and project management.  A full job description with hiring range is available here

About You

Your experience:

  • 5+ years of experience working in a fundraising environment with demonstrated emphasis on stewardship and donor relations responsibilities  
  • Proven experience and track record in project management and execution, impact communications and event management
  • Excellent written and verbal communication skills with prior experience writing variety of donor correspondence, impact reports and other stewardship collateral
  • Demonstrated experience in conceptualizing and executing donor cultivation and stewardship events


Your Knowledge/Skills/Abilities:

  • Demonstrated analytical, strategic-thinking, adaptability and relationship building skills are essential
  • Ability to work independently, take initiative, and prioritize multiple demands in a complex environment
  • Exceptional organizational skills with demonstrated ability for meticulous accuracy
  • Excellent written and oral communication skills and experience writing and producing donor communications
  • High comfort level with data management, including list-management and sophisticated relational databases (e.g., Raisers Edge) and preferably other emerging donor-communications platforms (e.g., Mailchimp, ThankView)
  • High proficiency in all Microsoft Office products, particularly Excel
  • Excellent interpersonal skills with a strong sense of diplomacy and professional integrity
  • Demonstrated ability to build strong, collaborative relationships within and across teams in a large, dynamic and complex environment
  • Creative, positive, team-building approach with a strong donor and client-service mindset
  • Previous work in an academic environment is an asset
  • Familiarity and understanding of financial reporting procedures
  • Knowledge of federal and provincial legislation affecting charities, as well as donor relations best practices


How to apply online


Qualified applicants are invited to submit their resume and letter of interest online in confidence by May 14th.


Submit an online application

We thank all applicants for applying, however, only candidates selected for an interview will be contacted.