Posted On: 2021-06-04
Closing On: 2021-06-20
Location: Kingston, ON
Employment Type: Full-Time
Associate Director, Regional Strategy, Office of Advancement
Reporting to the Executive Director, Alumni Strategy, the Associate Director, Regional Strategy, is responsible for developing, implementing, and evaluating an integrated advancement regional strategy program that demonstrates the university’s value proposition to alumni, and engages current and future alumni in the advancement of Queen’s University in a variety of ways (e.g. volunteerism, philanthropy).
As a senior member of the Department of Alumni Relations & Annual Giving (AR&AG) leadership team, the Associate Director provides strategic and tactical guidance and support on issues that impact the university, alumni, donors, volunteers and other relevant stakeholders. The Associate Director works collaboratively with staff in the Office of Advancement, senior university administrators, lead volunteers, as well as faculties, schools and university affiliated groups on and off campus. The incumbent oversees and provides high-level expertise and direction in the development and implementation of regional advancement strategies designed to maximize long-term support for the university and working collaboratively with campus partners to communicate and develop alumni engagement strategy and execution for mutual benefit.
An experienced strategist, the incumbent has primary responsibility for identifying key markets and delivering customized programming, engaging those alumni populations in support of university priorities. Acting as a liaison to the network of volunteer-led international groups, including the branches of the Queen’s University Alumni Association (QUAA) and the Bader International Study Centre (BISC), the Associate Director will ensure alignment with university-wide strategic plans and the Advancement Strategic Plan 2020-2025, Forward, Together.
This position requires extensive travel within and outside Canada and requires the incumbent to travel and work evenings and weekends according to program or area needs.
As the Associate Director, Regional Strategy you will:
- In consultation with the Executive Director, Alumni Strategy and senior leadership across campus, formulates and executes annual and long-term strategic and integrated engagement and fundraising plans for the university based on an analysis and thorough understanding of the emerging trends of alumni, donor, and volunteer behaviour, including market-based, demographic cohort trends (e.g. by life stages). Develops engagement strategies, targets, metrics, and analyzes results. Modifies existing programs to align with emerging priorities and industry trends.
- Collaborates with the Executive Director, Alumni Strategy to develop and implement an integrated comprehensive strategy for regional alumni engagement that aligns with university-wide strategic plans; liaises with the Vice-Provost and Executive Director of the BISC to leverage engagement potential of the Centre and its alumni; sets strategy for the global Branch network of the Queen’s University Alumni Association (QUAA); travels as needed to ensure consistent strategic execution, and to build and maintain stakeholder relationships.
- Develops and maintains effective relationships with the Principal, Vice-Principals, Deans, Associate Vice-Principals, Registrar, other senior university officials, and key volunteers (e.g. the Board of the QUAA). Provides high level guidance on engagement strategies to encourage the most strategic use of individuals’ time to accomplish strategic goals.
- Acts as an ambassador of Queen’s University representing the university and the Office of Advancement to external audiences on a local, national and international level. Builds, cultivates and maintains relationships with prominent alumni, donors, volunteers, other friends, community and professional organizations with a focus on fostering strong connections between stakeholders and the university, and reinforcing how these individuals and groups can play a role in building the reputation and strength of Queen’s University.
- Represents Queen’s University at meetings and conferences with colleagues from other higher educational institutions for the collection and exchange of ideas and information.
- Plays a key role in developing, building strategies and identifying, evaluating, cultivating, soliciting, stewarding and personally managing a portfolio of prospective donors.
- Gathers information, coordinates and prepares internal and external communications, briefing notes, research profiles, funding proposals, gift agreements, stewardship reports, activity reports, and accountability reports.
- Develops and maintains an in-depth knowledge of the university’s activities, funding priorities and needs in both teaching and research. Applies this knowledge in matching the interests and needs of prospective donors in global markets with the strategic needs of the university.
- Communicates regularly with other staff members in the Office of Advancement and relevant campus stakeholders to coordinate supporting activities including expertise related to the management of prospects.
- Analyzes data and prepares reports required to formulate, execute, evaluate and benchmark strategic and priority-driven implementation plans. Reports findings to the Executive Director, Alumni Strategy and implements changes in strategy as required.
- Works with our partners to ensure Alumni Relations and Annual Giving utilizes alumni engagement metrics that reflect best practice and emerging trends.
- Ensures strategic communications initiatives are timely, error-free, and of high quality, in accordance with the university’s brand and visual identity standards.
- Provides budget oversight and staffing leadership for the Regional Strategy Unit; oversees the unit’s budget and participates in budget submission activities including analyzing data, developing and preparing annual budget documents; assists in preparing service level agreements.
- Meets with staff on a regular basis to review progress against annual goals and pipeline strategy development. In consideration of progress to date, takes a lead role in identifying and implementing further opportunities and strategies that may have arisen to ensure goals will be met.
- Plans, prioritizes, motivates and manages the work of employees, providing strategic and tactical advice, support, guidance and coaching. Identifies the need for staff resources, participates on staffing committees, and makes effective recommendations regarding employee selection.
- Manages performance by establishing performance standards, reviewing and evaluating performance on an ongoing basis, and conducting talent reviews and annual formal performance reviews.
- Assesses staff training and development needs and ensures that employees receive training required to improve and sustain successful performance.
- Investigates, addresses and resolves employee/labour relations issues, including making decisions regarding disciplinary and discharge matters.
- Undertakes other duties as assigned and in support of the unit and/or department.
The Associate Director, Regional Strategy also calls for:
- Four-year bachelor’s degree, preferably at the honours level.
- Minimum 5 years of progressive experience at a professional or managerial level, preferably in a university or institutionally relevant setting, with a focus on volunteer and donor management, and demonstrated ability to effectively build volunteer and donor relationships that recognize stakeholder needs and motivations, and enhance and advance the profile of the university.
- Proven leadership and management experience, with a demonstrated ability to define and communicate strategy and tie portfolio activity and planning back to overarching goals and the “big picture,” and the proven ability to promote inclusion in the workplace and effectively recruit, supervise, organize, direct, motivate and retain talented staff and volunteers to achieve objectives; and work effectively with senior leadership.
- Proven program and project management skills with demonstrated “hands-on” experience.
- Proven record of accomplishment in strategy development and implementation, project planning, budget and revenue forecasting, program analysis, and meeting objectives of these plans.
- A valid “G” class driver’s license and passport with no travel restrictions is required.
- Satisfactory Criminal Record and Judicial Matters Check required.
- Clear understanding of and strict adherence to ethical fundraising standards and supporting legislation.
- Knowledge of the Canadian philanthropic and university environment, including the challenges faced by post-secondary institutions.
- Consideration will be given to the equivalent combination of education and experience.
To apply or for additional details on this Term appointment, please visit Career Q, on our Human Resources website at: https://clients.njoyn.com/CL4/xweb/xweb.asp?clid=74827&page=jobdetails&jobid=J0221-0855&BRID=EX204767&SBDID=22118&LANG=1 by June 20, 2021, quoting competition J0221-0796-0769.
The University thanks all who express an interest in this position and advises that only those selected for interviews will be contacted.
The University invites applications from all qualified individuals. Queen’s is committed to employment equity and diversity in the workplace and welcomes applications from women, visible minorities, Aboriginal people, persons with disabilities, and LGBTQ persons The University will provide support in its recruitment processes to applicants with disabilities, including accommodation that takes into account an applicant's accessibility needs. If you require accommodation during the interview process, please contact Carla Ferreira Rodrigues, at email@example.com or 613-533-6771.
One of Canada’s leading universities, Queen’s has a long-standing reputation for academic excellence, research and a diverse and vibrant learning environment. With its strong tradition of public service, the University has helped to shape Canadian values and policies, educating notable political and cultural figures.
Queen’s University is located in the heart of the community in historic Kingston, midpoint between Montreal and Toronto, and the nation’s capital.