Advancement Operations Manager

Sunnybrook is a premier academic health sciences centre, fully affiliated with the University of Toronto, with a vision to invent the future of health care. Today, with 1.2 million patient visits each year, Sunnybrook has established itself across three campuses and is home to Canada’s largest trauma centre.

Sunnybrook Foundation exists to raise awareness and funds required to ensure that Sunnybrook achieves its mission.

Our five strategic areas of focus are:

• Cancer
• Heart and vascular
• High risk maternal and newborn
• Image guided brain therapies
• Trauma

As the Foundation embarks upon a 3 year growth plan, the Advancement Operations Manager will be responsible for managing ongoing operations of the Principal, Major and Planned Giving program. As the Advancement Operations Manager, the incumbent leads and integrates operational efforts in all areas that affect fundraising in support of the overall fundraising program.

As a member of the Major Gift Leadership team, the Advancement Operations Manager will lead the operational efforts that support an integrated and collaborative fundraising program. The incumbent will be responsible for managing operational intersection with team members across the organization, develop strategies for process improvement, and manage the effectiveness and integrity of team activity and reporting.

Key Responsibilities:

• Work directly with the Advancement Management team to implement and evaluate new operational processes that accommodate growth and efficient fundraising activity
• Evaluate, recommend and implement changes to process that will improve operational effectiveness with the aim of continuous improvement
• Implement, oversee and evaluate systems to monitor fundraising reporting to ensure accuracy and integrity of financial projections
• Oversee systems to track and monitor activity to ensure movement of donor pipeline
• Lead operationalization process related to the Priority Project Index, including process and practice for project on-boarding and off-boarding
• Provide reporting to Vice-President Advancement for Board and Committee meetings
• Managed and facilitate ongoing review and quality control of KPI reporting
• Represent the Advancement team in inter-departmental initiatives as appropriate and recommend others for participation

Skills and abilities required:

• Demonstrated skills in problem-solving, critical thinking and analysis
• Aptitude for operational process and efficiency
• Exercises professionalism, sound judgment, tact, and discretion
• Works effectively independently and in a team environment
• Negotiates effective settlements with range of peers and colleagues
• Develop and maintain cooperative and productive working relationships
• Excellent organizational skills with the ability to manage multiple tasks and prioritize a diverse workload
• Excellent interpersonal and communication skills, both verbal and written
• High regard for accuracy and attention to detail
• Ability to take calculated risks in ambiguous scenarios

Job Requirements:

• Minimum college or university degree or equivalent
• Minimum 5 years’ experience in operations, fundraising or the equivalent combination of education and experience
• Knowledge of Raiser’s Edge an asset
• Ability to effectively use MS Office suite software at an intermediate level

To Apply:

If you would like to apply for this role, please send a cover letter and a current resume listing your qualifications and experience by Monday January 7th, 2022 to foundationHR@sunnybrook.ca.

Please quote “Advancement Operations Manager” in the subject line of your e-mail. We thank all applicants in advance. Only those selected for an interview will be contacted.

Sunnybrook Foundation is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (‘AODA’). If you require accommodations for disability during any stage of the recruitment process, please indicate this in your cover letter.

Sunnybrook Foundation is strongly committed to equity, diversity and inclusion within its community and encourages all applicants including but not limited to: Indigenous, Black and other racialized persons, all religions, cultures, and ethnicities, persons with disabilities, LGBTQ2S+ persons and persons of any gender identity and sexual orientation, and everyone who may contribute to the further diversification of ideas.

Please be advised that in order to be eligible for employment at Sunnybrook, all new hires must have received the full series of a COVID-19 vaccine or combination of COVID-19 vaccines approved by Health Canada (e.g., two doses of a two-dose vaccine series, or one dose of a single-dose vaccine series); AND have received the final dose of the COVID-19 vaccine at least 14 days ago. Medical exemptions or any other kind of requested exemption based upon the Hospital’s obligations pursuant to the Ontario Human Rights Code will be considered on a case-by-case basis.