Job Board
Kids Help Phone

Associate, Philanthropy Communications

Posted On: February 4, 2022
Closing On: February 17, 2022

Location: Toronto, ON (hybrid; temporarily remote due to Covid-19)
Employment Type: fulltime
Level: beginner
Salary Range: $45,084 - $49,795 Annually

Organization: Kids Help Phone

Title: Associate, Philanthropy Communications

Position: Full Time, Permanent

Reports to: Development Officer, Philanthropy Communications

Location: Toronto, ON (hybrid; temporarily remote due to Covid-19)

Salary: $45,084 – $49,795 Annually

Is this you?

Are you motivated by the opportunity to positively impact mental health for young people in Canada? Would you be passionate about helping young people deal with the challenges of growing up in today’s complex, ever-changing, technologically driven world?

Kids Help Phone is on a transformational journey, one that will change the landscape of youth mental health in Canada. We cannot do it without a team who are willing to be game changers and help fuel that journey. We need team members that are passionate about making a real difference in young people’s lives. It will take courage. It will take resilience.

Does this sound like you? If so, then keep reading…

The Organization

Kids Help Phone is a leader in e-mental health solutions in Canada and around the world. Known for our expertise and continuous innovation as the country’s only 24/7 professional counselling, crisis support and information service for young people in both English and French. We have been pioneers in virtual care and e-health solutions for young people in Canada for over 32 years.

Since 1989, we have offered kids, teens and young adults a critical lifeline of hope and support through free, anonymous and confidential services, which research and evaluation shows significantly improves youth mental health and wellness.

Young people reach out to Kids Help Phone’s professional counsellors and trained volunteers from every corner of the country via phone, Live Chat and texting, and benefit from referrals through the largest database of youth-serving programs in the country. Kids Help Phone’s website is a widely recognized model of youth-focused design; offering therapeutic tools, games and information.

Kids Help Phone has served young people 9 million times, since March 2020. From the onset of COVID-19 pandemic, we have experienced, and met, a sustained demand for support of 137% from young people across the country. But our work is not done.

As we prepare to launch the public phase of our $250M comprehensive campaign in 2022, Kids Help Phone is on a transformational journey, one that will change the landscape of youth mental health in Canada. We cannot do it without a team who are willing to be game changers and help fuel that journey. We need team members that are passionate about making a real difference in young people’s lives. It will take courage. It will take resilience.

Sound like a journey you want to be a part of? Then keep reading…

The Position

It is an exciting time at Kids Help Phone! We are supporting more youth year over year in the way they need it most. We are looking for passivate change-makers who want to make a difference in the youth mental health space.

The Associate, Philanthropy Communications inspires donors through donor-centric, predominantly written strategic communications and content that illustrate the need for support, the unique role of Kids Help Phone and the impact of each donor. With a focus on customized materials that support the organization’s major gift revenue, this position also maintains and updates standard solicitation tools and templates on a regular basis. This position reports to the Development Officer, Philanthropy Communications and it is critical to the Advancement team’s ability to solicit and steward donors, thereby contributing to the organization’s revenue goals.

What You’ll Do

  • Developing best-in-class, compelling proposals and stewardship reports for donors and campaign communications
  • Stewardship material development and implementation, in conjunction with donor relations and donor services
  • Proposal research & development
  • Report development ensuring donor-specific deadlines are met
  • Participates and contributes to the annual planning process for proposal and stewardship reports
  • Cross-departmental and external stakeholder relationship building
  • Maintains donor records using Raiser’s Edge
  • Special projects as required

 What You’ll Need

  • Post-secondary diploma/degree or demonstrated related abilities through ongoing professional development
  • 3 years of experience in philanthropic communications and/or revenue development roles, ideally involving communications, technical writing and major gift fundraising
  • Proven ability to write clear, structured, articulate and persuasive proposals
  • Experience working in deadline-driven environments
  • Expertise in best practices in major gift and grant proposal development
  • Proficiency in Microsoft Office applications, particularly Outlook, Word, Excel and PowerPoint
  • Experience using fundraising database programs, preferably Raiser’s Edge
  • Strong project management skills, with a proven ability to manage timelines and multitasking
  • Experience with a national charitable organization, involving collaboration across regional contexts within a multi-stakeholder environment is an asset

You’ll already have the following 

  • Excellent written and oral communications skills
  • Commitment to the vision and goals of the organization

And finally…

Are you are inspired by helping to meet the quickly evolving needs of young people in Canada today and are ready to contribute to a dynamic organization dedicated to improving their mental health and well-being?

History in the making!

Does this sound like a journey you want to be a part of?

Join us!


Open the posting and click the “Apply” button in the top right corner of the page. Please attach a single file with your resume and cover letter titled: *lastname_firstname_Associate, Philanthropy Communications*

For more information about Kids Help Phone, please visit our website at

The position will be posted until February 17, 2022.

Accredited member, Imagine Canada Standards Program.

Kids Help Phone is committed to an inclusive, equitable and accessible workplace. We welcome applications from visible minority group members, women, Aboriginal persons, persons with disabilities, members of sexual minority groups, and others who respect and reflect the diversity of service users. 

Kids Help Phone is committed to providing barrier-free environment and accommodation in accordance with the Accessibility of Ontarians with Disabilities Act (AODA). If contacted for an employment opportunity, please advise Human Resources person if your require accommodation at any stage of the recruitment process.

 As a condition of employment, all external hires will be required to submit proof of COVID-19 vaccination or documentation unless a valid accommodation under the Ontario Human Rights Code exists. All internal candidates must be in compliance with Kids Help Phone’s COVID-19 Vaccination Policy.