Database Coordinator

Full Time Database Coordinator

Southlake Regional Health Centre Foundation

POSTED:  March 22, 2022                                                         PLEASE APPLY BY:  April 5, 2022

Are you passionate about joining an organization where your experience and knowledge of database systems, expertise in project management and innate attention to detail will have an impact on those you serve in support of healthcare advancement?  If you understand the importance of clean data and how it can help increase efficiency and productivity all while optimizing the ability of an organization to make the right business decisions, then keep reading.  This is a role that will allow you to showcase your skills while providing the Foundation with information that will make us fit for purpose.

Our Shared Purpose: Build healthier communities. Shape the future of healthcare.

About Southlake

Southlake is building healthy communities through outstanding care, innovative partnerships, and amazing people. We deliver a wide range of healthcare services to the communities of northern York Region and southern Simcoe County. Our advanced regional programs include Cancer Care and Cardiac Care and serve a broader population across the northern GTA and into Simcoe-Muskoka. Our team of 3500 staff, 580 physicians, 780 volunteers, 950 students and 90 Patient and Family Advisors are committed to creating an enviroment where the best experiences happen. As a recognition of our commitment to quality and patient safety, we have received the highest distinction of Exemplary Standing from Accreditation Canada. With an annual operating budget of over $450 million, we care for a rapidly growing and aging population and have developed an exciting plan for new facilities to serve our communities into the future. A member of the Southlake Community Ontario Health Team, we are working with our partners to deliver integrated care to northern York Region and southern Simcoe County.

About Southlake Foundation

Since the inception of Southlake Foundation in 1980, more than $200.5 million dollars has been raised in support of Southlake Regional Health Centre. Working with members of the community, hundreds of volunteers, the Southlake Family and our incredible donors, Southlake Foundation will continue to support life-saving medical equipment, infrastructure upgrades and expansions, and patient programs, all for the goal of providing leading edge care for patients and families, close to home.  For more information visit: www.southlakefoundation.ca

The Team

The Finance & Corporate Services team is accountable for the Foundation’s financial management, information management and reporting, investment management, tax and regulatory compliance, monitoring and reporting on overall performance, stewardship and recognition, customer service, legal, risk management, gift processing, grant management, data analytics and management, office operations/administration and human resources functions.

The Position

Reporting to the Director, Donor Experience & Business Analytics, and the Database Coordinator has the primary responsibility of maintaining and managing the organization’s donor information within the Raiser’s Edge database with over 165,000 records.  This position will ensure that all donor records are complete and accurate with a focus on data integrity.  This includes data entry, managing data imports and extraction, creating and maintaining data structures, troubleshooting, and providing training to staff on key areas of the database.  The Database Coordinator will participate in the creation and running of queries and exports as well as the development and documentation of policies, business rules and controls to ensure that data hygiene is obtained.  To assist with fundraising and stewardship activities, the ability to review data and provide insightful information will be imperative. This role is a resource for the entire Foundation team.

Qualifications and Experience

• Minimum 3 years experience in database management in a known, professional fundraising environment (hospital experience preferred)
• Super User of Raiser’s Edge/NXT
• Blackbaud Certification in Raisers Edge/NXT considered an asset
• Proficient in the use of corporate productivity tools including Excel and Word
• An understanding of Importomatic (Omatic) would be advantageous but not essential
• Excellent problem solving, written and verbal communications and project management skills
• Ability to maintain confidentiality
• Ability to engage with technical and non-technical audiences
• Positive attitude, ability to work effectively with multiple deadlines, and in a fast-paced environment with shifting priorities
• Excellent organizational, planning and time management skills
• Exceptional attention to detail
• Proven ability to build and sustain strong working relationships with colleagues and key stakeholders at all levels; capable of exercising independent judgment and flexibility
• Keen understanding/reasoning behind processes for benefit foundation-wide
• Willingness to work flexible hours, including some evenings and weekends

If you have the qualifications, commitment, and passion to join us and raise the bar for healthcare philanthropy in our communities, we would like to hear from you. It is an exciting time to be at Southlake! We offer a competitive remuneration package commensurate with experience and qualifications, plus a comprehensive benefits package and defined-benefit pension program.

We also aim to provide flexibility to enable work/life balance.  If interested, please apply with covering letter and resume @ southlake.ca/careers.

As a condition of employment, you are required to submit proof of COVID-19 vaccination to the Hospital’s Occupational Health and Safety department. Successful candidates will be required to submit proof of COVID-19 vaccination (two doses) from the Ontario Ministry of Health website or other authorized source directly to the Occupational Health and Safety department. In the event that you are unable to be vaccinated as a result of a ground protected under the Human Rights Code, you may submit a written explanation of the ground and any supporting documentation to determine if you are exempt from this requirement to the recruitment team. A recruitment representative may follow up with you for further information if necessary.