The Aga Khan Museum connects cultures and communities through the arts. The Museum’s mission is to spark wonder, curiosity, and understanding of Muslim cultures and their connection with other cultures.

The Toronto-based Museum promotes pluralism through art, storytelling, and enlightened encounters, across cultures. Using traditional and contemporary art as well as performing arts as a force for positive change, the Museum’s vision is to impact lives and contribute to more inclusive and peaceful societies. The Museum acts as a global learning hub, playing a unique and pivotal role in building connections between people and communities locally, nationally, and internationally.

Purpose of Position

Reporting to the Development Manager, Donor Services and Operations, the Development Assistant is responsible for providing a full range of support for the entire Development team. They will work closely with fundraisers to ensure that the team receives the highest level of operational support possible, while overseeing the day-to-day administrative and project needs of all Development activities. This role will directly support frontline fundraisers, including the membership team and the Director of Development or leadership designate, under the Endowment Campaign, Major Gifts and Director’s Circle programs.

This is a fast-paced and dynamic position that will support fundraising for a number of educational, research and arts programming initiatives across the Museum.

Key Responsibilities

Regular Responsibilities

• Assist with printing and mailing regular member and donor correspondence.
• Assist with fundraising volunteer support, including meeting arrangements, correspondence, presentations, packages and minutes.
• Customer Relationship Management (CRM) data entry and records management to ensure that Major Gift team activity is tracked and recorded in the database of record.
• Assist with Major Gifts and Patrons gift processing, as required.
• Assist with list pull requests from the CRM, as required.
• Support scheduling and logistics of prospect and donor visits as well as stewardship tours and recognition events.
• Assist with coordination of travel arrangements including developing itineraries and assembling travel packages.
• Create and maintain appropriate filing systems to ensure organization and quick retrieval of documents.
• Serve as a point of contact for the team and responding promptly and professionally to telephone and email inquiries with relevant information and materials, directing requests to other team members as required.
• Manage the inventory of department equipment and supplies; order new materials and schedule maintenance as required.
• Manage and reconcile petty cash for Development.
• Prioritize and manage multiple projects in a timely manner, meeting deadlines and managing supplemental material required to complete projects.
• Maintain high degree of motivation and tact consistent with the culture of the Development team and participating actively as a member of the team.
• Any other tasks assigned by the line manager.

Periodic Responsibilities

• Assist with execution of supporter events.
• Send invitations, monitor and respond to RSVPs.
• Back up for Friends or Annual gift processing and customer service.

Qualifications & Experience 

• Minimum college diploma or a university degree, preferably in fundraising or communications; suitable combinations of education and experience will be considered.
• Minimum of 2 years of administrative assistant experience in a work environment of similar scope, previous fundraising experience will be given preference.
• Exceptional planning, organization, project management, prioritization, and time-management skills to manage multiple on-going projects simultaneously in a dynamic environment.
• Previous experience working with Senior Executives, Volunteers, Board and Committee members.
• Demonstrated experience and comfort in communicating and connecting with external stakeholders and donors.
• Experience with Customer Relationship Management (CRM), Moves Management software is an asset; Tessitura experience will be advantageous.
• Excellent communication (verbal and written) and presentation skills, interpersonal and relationship management skills.
• Demonstrated administrative and technical skills with a focus on accuracy and attention to detail.
• Ability to handle information ethically, accurately and confidentially.
• Computer literacy and competency with word-processing and spreadsheet applications, fundraising and prospect management databases, and Internet skills.
• Ability to work flexible hours as required, including evenings and weekends, for events and meetings.
• Ability to travel nationally and internationally.
• Ability and willingness to work on-site and online as required by the Museum.
• Demonstrating inclusivity and respect for diverse populations.
• Knowledge and passion of arts and culture is an asset.
• Expressed interest in the mandate of the Museum.

The salary range for this position is $45,000.00 – $52,000.00 commensurate with experience.

To Apply

Please send your resume to akm.hr@akdn.org by May 21, 2025.

The Museum thanks all those who apply, however only shortlisted candidates will be contacted.   Please note that the Museum is an equal opportunity employer and is committed to fair and accessible employment practices.  Upon request, suitable accommodations are available under the Accessibility for Ontarians with Disabilities Act for applicants invited to an interview.