Director of Community Giving
DIRECTOR, COMMUNITY GIVING
VGH & UBC Hospital Foundation raises funds for specialized adult health services and research for all British Columbians, including the largest, most specialized hospital in BC. Donors contribute over $50 million to the Foundation every year to drive innovation and sustainable health care at VGH & UBC Hospital, GF Strong Rehab Centre, Vancouver Coastal Health Research Institute, and Vancouver Community Health Services.
The Foundation recently announced the largest investment in health care of its kind in BC, a $100 million investment supporting an essential land acquisition for the Hospital.
A new Director, Community Giving (CG) role has been created to lead the Foundation’s critical community giving programs, ensuring they are strategic, effective, and fully integrated across the organization. Growing the programs from a foundation of excellence, the Director will have the opportunity to incorporate evolving philanthropic trends, demographic shifts, and industry-best practices.
Strong community giving programs set up the Foundation for success, so the Director will be hub for not only the community giving program’s work, but key initiatives across the Foundation. As such this is an exciting opportunity for a fundraising professional to:
- Critically analyze the Foundation’s CG programs and set their strategic direction.
- Leverage and enhance the subject matter expertise of the existing CG team.
- Support or lead Foundation-wide programs that connect with CG’s portfolios.
- Join a collaborative and highly professionalized and driven team working to fulfill a compelling mission.
If you’re an exceptional fundraising leader with a strong generalist background and a passion for improving health care, this is the role for you.
VGH & UBC HOSPITAL FOUNDATION
VGH & UBC Hospital Foundation is Vancouver Coastal Health’s (VCH) primary philanthropic partner, raising funds for specialized adult health services and research for all British Columbians. VGH is one of only two accredited adult Level 1 Trauma Centres in BC. VGH, UBC Hospital, and GF Strong, are the province’s main referral centres. For instance, VGH is the largest, most specialized hospital in BC and the number-one adult health care referral centre. Nearly half the patients come from outside Metro Vancouver for advanced treatments that are only available here. As well, GF Strong is the largest and most specialized rehabilitation centre for people in BC and the Yukon who have suffered spinal cord or brain injuries.
The simple truth is, if you are seriously ill or injured, our hospitals are your best chance. There are few illnesses or injuries our medical teams cannot treat, no matter how complex or rare.
Our Vision: Inspiring donors. Transforming health care. Saving lives.
Our Mission: Harnessing the power of philanthropy to significantly improve specialized health care and research for British Columbians.
Our Values: Initiative & Innovation. Integrity & Stewardship. Teamwork & Engagement.
Based at the VGH hospital site, the Foundation team is made up of more than 70 dedicated fundraising and support professionals, working to connect the passion of philanthropists with VCH’s greatest needs. The Foundation is led by an accomplished Board of Directors (https://vghfoundation.ca/about/board-of-directors/), which governs VGH & UBC Hospital Foundation and are ultimately responsible for our strategic direction and overall performance.
Thanks to our donors, our 2020-21 consolidated revenue, including lotteries and investments, totalled $88.7 million. Philanthropic support alone made up more than half of this total.
The Foundation’s fundraising supports vital services for British Columbians: we are an adult’s best hope for restoring and maintaining good health. The Foundation is leading the charge in transforming health care to ensure our system is sustainable for generations to come for all British Columbians who need us. Donors can support a variety of general initiatives or specific areas, which include Brain Health, Surgery, Cancer, Heart & Lung, Innovation and Community.
Additionally, public health is more important than ever, and with the current global pandemic Foundation supporters have led the way in our response. See our news page for the latest information: https://vghfoundation.ca/latest/
For more information about the Foundation, see https://vghfoundation.ca.
Overseen by the Senior Vice President, Community Giving & Engagement, Dany Maneely, the Community Giving and Engagement (CG&E) division inspires community-level support to VGH & UBC Hospital Foundation.
The fundraising and business areas that sit within CG&E are: annual giving, fundraising events, Asian Strategy, marketing and brand engagement, the art program, and lotteries (Millionaire and Hometown Heroes). Under the Foundation’s 2021-2025 strategic plan, the division’s focus is achieving long-term sustainability through growing donor numbers at the $1K+ giving level by providing an exceptional donor experience. The division’s annual revenue target is over $15 million ($6.75M net philanthropic revenue and $9 million from lotteries).
Reporting to the Senior Vice President, the Director provides strategic execution through planning, developing, implementing, promoting, and evaluating the effectiveness of the Foundation’s fundraising strategies, campaigns, practices, and activities for supporters giving at levels up to $25K, with a focus on retention and acquisition of annual donors.
Broadly, the Director has overall responsibility for:
- leading, developing, and implementing strategies that grow community giving with a focus on long-term sustainability through retention & acquisition of donors giving up to $25K;
- inspiring, leading, and integrating the teams focused on community giving, ensuring targets are met, and any risks are managed.
Specifically, the Director has oversight of the annual & mid-level giving programs through direct response, monthly, online, tribute, events (Foundation-led fundraising events and independent community events), peer-to-peer fundraising programs, as well as the Foundation’s Asian Strategy. The Director is accountable for achieving an annual revenue target of $6.5M+ and leads three direct reports with a total staff team of 11.
With a role as broad and collaborative as the Director’s, strategic and tactical priorities will inevitably shift over time based on both the Director’s suggestions and evolving Foundation needs. However, the Director’s immediate priorities in the short-term include:
- Team Leadership: Lead, manage, inspire, and develop high-performing team members to ensure targets are met, risks are mitigated, and engagement is positive.
- Partners in Care (mid-level) fundraising program: Lead the strategic review of this essential program, and develop, document, and implement the resulting plan to renew, reactivate and upgrade donors giving $1K-25K across all giving channels (eg: mainstream, Asian Strategy, corporate and COVID donors). For more, see: https://vghfoundation.ca/ways-to-give/partners-in-care/
- Events Strategy: Lead implementation and integration of the outcomes of a strategic review (recently completed) to redefine how the Foundation can use events as an engagement mechanism, to support the ultimate goal of growing the number of donors giving at $1K+ and complementing our Asian Strategy.
- CRM Implementation: The Director will support the CRM Renewal Project (transition to Salesforce) successes by being CG’s lead strategist, and championing areas of need and improvement.
- CG&E Reporting: Develop a concise and user-friendly reporting system to measure success for CG&E, including identifying any future reporting needs.
The leaders, colleagues, and team members of the Foundation believe that the new Director should be:
A Leader: An open and honest mentor and coach. Leads by example with empathy and encouragement, supporting growth and empowering decision-making. Motivates others.
A strategic and holistic thinker. Realizes the connections between different program areas, and actively works to integrate and unite them. Trusts and leverages others’ expertise. Can think laterally and collaborate effectively. Prefers specifics and precision to generalizations.
Tactical. Balances a strategic orientation with an active achievement mindset, and leadership with management. As adept at implementing and executing as much as planning. A dedicated fundraiser in the truest sense, with experience at various levels of community giving programs.
Creative. A critical business mind. Innovative by nature and desire. Seeks constant improvement in themselves and others, and appreciates that an effective solution matters more than who provided it.
Decisive. A confident decision-maker. Diplomatic in bringing others along and explains the “why” well. Experienced and comfortable with leading change, and supporting others through it. Agreeable, yet constructively critical.
Data savvy. A deep understanding of leveraging technology for fundraising. Anticipates and adopts various trends in segmentation, social media, data management, and digital fundraising.
Determined. Patient and perseverant to succeed in a large and professional organization. Curious and seeks to add value. An organized self-starter.
Ideal Skills and Competencies
- Significant experience in the not-for-profit sector and as a staff lead; relevant transferable experience from other industries may be considered.
- Demonstrated ability to research, develop, lead, and evaluate implementation of philanthropic strategies.
- Experience overseeing mid-level giving, annual giving, fundraising events, and peer-to-peer fundraising, or some combination of other multiple revenue-stream programs.
- Depth in leading and supporting subject matter experts; experience managing people, managers, and remote workers would be ideal.
- Ability to absorb and synthesise complex information, apply critical thinking and complex problem-solving skills, and bring innovative solutions to the organization.
- Achievement oriented, and able to develop metrics that support decision-making for resource allocation and fundraising initiatives.
- Highly developed interpersonal and relationship skills, including effective persuasion and negotiation skills. Ability to build strong relationships with a wide range of people, including experience working with fundraising boards or groups of community leaders.
- Demonstrated leadership and coaching skills, including setting and evaluating performance, identifying learning and development opportunities, building effective teams, networks or communities of practice, and fostering constructive cross-team collaboration.
- Strong organizational and project management skills and ability to meet deadlines, including experience of commissioning, negotiating with and managing external vendors.
- Experience delivering Chinese and/or other Asian fundraising programs is a strong asset.
- Familiarity with the advanced features of Microsoft Office suite and in-depth knowledge of (a) donor database management system(s) (Salesforce preferred).
- Familiarity with CRA regulations related to giving and knowledge of federal and provincial privacy legislation.
- A degree in a relevant field or equivalent education and experience.
- The Director will need to be based locally and attend in-person meetings. The Foundation’s current flexible remote working model is for staff to be in office about 50% of their working days.
TO APPLY OR LEARN MORE
The Discovery Group, a leading Vancouver-based recruitment consultancy firm, is pleased to have been engaged again by to support the Foundation’s recruitment efforts for this new and compelling role. Enquiries, expressions of interest, and confidential nominations are welcome to Christoph Clodius, Vice President of The Discovery Group, at 604-836-1972, or firstname.lastname@example.org.
Submissions and candidates are being evaluated on an ongoing basis, so immediate enquiries are recommended.
The Foundation’s employees enjoy a top-notch total rewards and compensation package. The successful Director can expect a starting competitive salary between $129,437 and $147,088, depending on experience, and additional variable pay based on achievement of targets, both individual and organizational. The potential maximum of the Director salary range is $166,209. Additional benefits, pension, flexible working arrangements, investment in professional development, and subsidized access to fitness, cycling, and parking facilities all round out the package.
We welcome applications from Indigenous persons, persons with disabilities, BIPOC and racialized individuals, persons of minority sexual orientation or gender identity, and others who may contribute to the Foundation’s organizational diversity and who share the Foundation’s values.
As part of VGH & UBC Hospital Foundation’s commitment to the health and safety of our community, including our healthcare partners and donors, the Foundation requires all employees of the Foundation to be fully vaccinated against COVID-19.
Dany Maneely, Senior Vice President, Community Giving & Engagement
Dany has a 20-year track record of success in communications and development in the education and health care sectors delivered across three continents.
Dany joined the Foundation in 2017 as the Associate Director, Marketing & Communications, and became the VP, Marketing & Communications in 2018. On January 1, 2021 Dany assumed the position of SVP, Community Giving & Engagement at VGH & UBC Hospital Foundation. As part of the Foundation’s leadership team, Dany has developed and led implementation of changes to support significant growth in brand awareness and philanthropic revenues.
Dany is a native of the UK and moved to Vancouver in 2017 from London (UK), where she was a strategic advisor and program lead at the Royal Foundation of the Duke & Duchess of Cambridge, overseeing development and funding of innovative programs related to young people by using the convening power of their Royal Highnesses to create a multiplier effect in resources, outcomes, and knowledge.
Dany has also led program and project management, and membership, corporate and creative communications activities for Girlguiding (UK), the Walter + Eliza Hall Institute of Medical Research in Melbourne (Australia) and the Institute of Cancer Research (UK). Dany began her career as a scientific journal editor at Thomson Reuters. She holds a BSc in Biomedical Sciences from Durham University (UK) and an MSc in Biochemical Research from Imperial College London (UK).
Angela Chapman, President & CEO
Angela has a 30-year track record of success in development, alumni relations, communications and marketing for universities and healthcare across three continents.
January 1, 2020 Angela assumed the position of President & CEO, VGH & UBC Hospital Foundation, the primary philanthropic partner of Vancouver Coastal Health and one of Canada’s largest healthcare charities. Angela joined the Foundation in 2013 as the Senior Vice-President, Philanthropy, and became the Chief Development Office in 2018. Angela helped create and implement changes that resulted in a doubling of philanthropic revenues.
Prior to returning to her native Vancouver, Angela served as the Director, Advancement & Campaign, at the National University of Singapore, developing and executing Asia’s first billion-dollar fundraising campaign.
Angela has also lead development, alumni and external relations activities for the University of New South Wales Asia (Singapore), the Australian Graduate School of Management in Sydney, the Richard Ivey School of Business and the McGill Faculty of Law.
Angela serves on the Board of Directors of the Association of Fundraising Professionals (Canada), as well as the Audit & Finance Committee of GNW (Great Northern Way) Trust. She holds a BA in History & Russian from McGill University and an MBA from Université Laval.