Job Board
University of Toronto

Donor Relations Officer


Posted On: February 22, 2022
Closing On: March 12, 2022

Location: Toronto
Effective: ASAP
Employment Type: contract
Level: intermediate
Salary Range: USW Pay Band 12 -- $70,427 with an annual step progression to a maximum of $90,064.


About us:

Home to over 40 departments and institutes, the University of Toronto’s Temerty Faculty of Medicine lies at the heart of the Toronto Academic Health Science Network and is a global leader in ground-breaking research and education, spanning clinical medicine, basic science and the rehabilitation sciences sectors.

World-class talent, interdisciplinary excellence and meaningful collaboration are the hallmarks of the University of Toronto’s Temerty Faculty of Medicine. As the research and educational hub within Toronto’s robust health sciences network, we are uniquely positioned for impact. We have been on the forefront of life-changing health research and innovation for more than a century and continue to solve the world’s most pressing medical challenges.

The Temerty Faculty of Medicine’s Advancement Office is critical to this success. As leading advancement professionals within the largest advancement team at the University of Toronto and having recently celebrated the single largest philanthropic gift in Canadian history, we are committed to excellence and impact. We take pride in working with alumni, volunteers and donors to advance health care, education and research. We value integrity, creativity, excellence, gratitude, accountability, learning and intentionality.

Your opportunity:

Work where the world comes to think, discover and learn. As an important member of the Temerty Faculty of Medicine Office of Advancement, you play a tangible role in shaping and advancing the future of health and healthcare. You will be an important member of a broader community of advancement professionals at the University of Toronto, where staff aspire to the highest standards of achievement and accountability. You will also benefit from working within an institution that invests in its people. This comes in the form of competitive compensation, health benefits, vacation and retirement benefits, tuition waivers and robust professional development opportunities, as well as a strong focus on employee support, wellness, and work-life balance.

As Donor Relations Officer, you will play a key role in supporting donor recognition and stewardship activities in the Office of Advancement, Temerty Faculty of Medicine. Working closely with the Associate Director, Development and the Development team you will be responsible for coordinating Annual Donor Impact reporting and developing and implementing plans to support stewardship activities that promote interaction and recognition of donors at all levels, with a particular focus on major gift donors. Your exceptional communication skills, initiative and judgement will facilitate personal and meaningful interactions with donors to maintain and strengthen committed engagement and partnership.

Your responsibilities will include:

  • Developing and implementing plans to support donor management and stewardship
  • Analyzing the impact of stewardship programming and fundraising initiatives
  • Producing Annual Donor Impact reports, including collecting fund statements, and liaising with faculty members and the development team to collect progress reports
  • Coordinating donor acknowledgement, including drafting donor recognition communications, and coordinating physical recognition including the donor wall
  • Fostering positive relationships with prospective and existing donors, responding to enquiries and redirecting as appropriate
  • Conceptualizing, organizing and executing bespoke stewardship touch points, including organizing logistics and post-initiative evaluation
  • Verifying the accuracy and completeness of information and updating prospect databases and portfolios

Essential Qualifications:

  • Bachelor’s Degree or acceptable equivalent combination of education and experience
  • Minimum of four (4) years of experience supporting donor management and stewardship activities in a University and/or hospital setting
  • Demonstrated data management experience producing and presenting professional reports (ie. Donor impact reports) and a variety of communications, including donor acknowledgement and recognition communications
  • Experience organizing and executing donor events and initiatives
  • Experience maintaining a digital filing systems
  • Proven ability to collaborate with a variety of stakeholders i.e. volunteers, team members, donors
  • Exceptional communication and interpersonal skills
  • Advanced proficiency with MS Office, and databases
  • Ability to work in a fast paced and results oriented environment
  • Strong team player who values collaboration
  • Strong organizational and analytical skills
  • Demonstrates initiative, tact, diplomacy, attention to detail and creativity

Assets (Nonessential):

  • Knowledge of the Temerty Faculty of Medicine and its hospital partners
  • Experience with Arbor and web reporting or a similar fundraising database

To be successful in this role you will be:

  • Accountable
  • Goal oriented
  • Organized
  • Team player