Donor Services Coordinator
We are seeking an individual who is aligned with our core values and reflects our core competencies to join our Advancement team as the Donor Services Coordinator. This is a Full-time position.
Founded in 1894 and located on a beautiful 22-acre campus in midtown Toronto, Canada, Havergal College is one of Canada’s pre-eminent independent schools for girls from Junior Kindergarten through Grade 12. At the forefront of women’s education for over 125 years, Havergal offers a contemporary liberal arts education and is rooted in the Anglican tradition. Havergal’s mission is to prepare young women to make a difference. Through our outstanding academic and cocurricular programs, we nurture a culture of capability that fosters self-confidence, leadership, critical thinking and global-mindedness within our students.
At Havergal College, we believe that great schools are made up of great people. We are committed to building a diverse workforce and an inclusive workplace. We encourage applications from all qualified candidates with a diverse range of experiences and perspectives, including women, BIPOC (Black, Indigenous and People of Colour) peoples, and persons with disabilities. We welcome applicants who are inspired by our mission to prepare young women to make a difference and to take on an ever-changing world with confidence, resilience and global-mindedness.
Reporting to the Executive Director, Advancement and liaising with the Director, Major Gifts and the Manager, Annual and Leadership Giving, the Donor Services Coordinator is responsible for providing donor relations and services support for all fundraising programs. As the primary contact for donors and prospective donors reaching out by phone, online, email or in person, the position requires an individual with excellent communication and organizational skills, with exemplary donor service orientation and a collaborative mindset with colleagues at Advancement, Finance, and others.
Responsibilities include but are not limited to responding to or re-directing inquiries and requests including mail, contacting donors about donation-related issues, managing address updates for donors and alums as well as other related data entry, donation entries into the database and supporting other maintenance of donor records such as agreements and forms, and coding to appropriate coding to funds, receiving and recording donations prior to its transfer to the Finance team for depositing, other donor database management, pulling donor financial reporting as needed, preparing acknowledgement letters that accompany tax receipts, ensuring that tax receipts have been disbursed, preparing pledge reminders and thank you notes, supporting mail-outs including preparation of mailing lists and deployment of mail pieces, etc. A key part of the role will be working collaboratively with the Advancements and Finance teams to ensure alignment and adhere to appropriate alignment and adherence to processes, policies, guidelines and systems to ensure a smooth pathway for Havergal and for its partners.
The candidate will be an individual who brings an energy and experience with working with donors on the technical aspects of their donations, and is committed to understanding their needs while aligning it with that of Havergal College. The ideal candidate should also be interested in streamlining and executing processes and systems that ultimately demonstrate a mindset of the importance of the accurate, timely provision of donor management, engagement and relationship-building services that lead to positive relationships between donors and Havergal College.
To learn more about these opportunities, the expectations, qualification requirements and How To Apply please visit our website at www.havergal.on.ca
All qualified candidates are encouraged to express their interest no later than December 12, 2022.
We thank all applicants in advance. Only those candidates selected for an interview will be contacted. Havergal College is an equal opportunity employer. We are committed to an inclusive, barrier-free recruitment and selection process, and work environment in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). We will be happy to work with applicants requesting accommodation at any stage of the hiring process. If you require accommodations, please contact Cathy LeBlanc at 416-483-3519 ext. 6526 or by email at email@example.com.