FUND DEVELOPMENT & STEWARDSHIP COORDINATOR
Position Type: Full-Time Permanent, 35 hours per week
Location: 18 King Street East, Bolton ON
Deadline to Apply: February 11, 2022
Compensation: $36,500 – $44,300
Agency Overview: Within our own five community service locations, six Peel Living buildings, and throughout the entirety of the Town of Caledon, Caledon Community Services (CCS) is helping shape the future of a caring and engaged Caledon community. We turned 50 last year! Our programs address community needs in a uniquely challenging and increasingly diverse GTA community. CCS is home to Caledon’s only accessible transportation program, the Exchange Community Hub that includes food supports and a range of activities, the Caledon Specialist Clinic, and personal support services for seniors. We offer settlement services and language classes for newcomers and comprehensive employment services for job seekers and local businesses. We provide paid training programs for Caledon youth as well as exciting internships and volunteer opportunities. Finally, we open our doors to the community daily within our two fabulous retail shopping destinations that support all of our programs. The breadth of our services makes for compelling opportunities to attract new friends and raise support for our work. Learn more at ccs4u.org.
Our Customer Service Vision: Making it Easy to Ask, Participate and Give
Position Overview:
The Fund Development and Stewardship Coordinator contributes to the success of fundraising initiatives by coordinating CCS’ annual direct response campaigns, generating and overseeing third party campaigns, providing administrative support for fund development initiatives through Donor Perfect database management and gift processing, and providing stewardship services that enhance donor relations. This position also trains and supervises summer and employment placement students and volunteers and acts as the initial point of contact for inquiries regarding fundraising initiatives.
Position Deliverables/Accountabilities:
Under the general direction of the Chief Development Officer or designate, the incumbent will:
- Implement and manage annual multi-channeled direct response campaigns (direct mail, on-line giving, social media and events) through research, planning and performing administrative, logistical, and donor stewardship tasks;
- Implement and manage an In Honour/In Memory Donor Program;
- Support signature events, third party events and annual programs in accordance with the timelines and criteria outlined in the annual Fundraising Plan;
- Maintain regular communication with and provides direction to Marketing and Communications and Finance & Infrastructure colleagues on matters pertaining to campaigns, donations, data, and customer service;
- Maintain Donor Perfect database to support CCS fundraising and donor relations strategies, including appreciation and sponsor fulfillment;
- Train staff, volunteers, and students in use of same;
- Ensure that donations are appropriately, accurately and securely received, recorded, and acknowledged in a timely manner, consistent with all policy and regulatory requirements;
- Maintain accurate and comprehensive data for audit purposes;
- Monitor and maintain various fundraising program budgets and pulls monthly statistical data for Board reports;
- Attend events, organizes stewardship presentations, promotional, and public awareness activities as required;
- Other duties as assigned.
Qualification Criteria:
- Minimum 2 year college diploma in relevant field (i.e. fundraising, marketing, communications) or equivalent combination of education and experience;
- 2-3 years related experience in fundraising, marketing and/or communications;
- Project management experience, event planning experience and volunteer management experience are assets;
- Knowledge of and familiarity with the rules and regulations governing Canadian charities and fundraising best practices;
- A strong familiarity with Caledon and surrounding area;
- Proficiency with fundraising database applications (Donor Perfect an asset);
- Proficiency with Microsoft Office 365 applications (Word, Excel, Outlook, etc.);
- Social media knowledge, ability and activity;
- Project management skills;
- Effective communicator; Excellent interpersonal, written and verbal communication skills;
- Excellent customer service skills when interacting with donors, event attendees, community members, sponsors, etc.;
- Ability to multitask and deal with frequent interruptions while maintaining attention to detail and accuracy;
- Creative and innovative;
- Strong teamwork skills with the ability to be thorough and organized;
- Passionate about helping others; Passion for supporting the Mission, Vision and Values of CCS;
- Demonstrated self-discipline and self-motivation, ability to work with minimal supervision;
- Strong ethical character capable of handling donations and confidential and financial information;
- Access to a vehicle, valid driver’s license and insurance;
- Satisfactory Criminal Records Check;
- Proof of full COVID-19 vaccination is required as a condition of employment. An accommodation will be made as legislated on the requirements of the Ontario Human Rights Code.
Interested applicants can apply by forwarding an updated resume and cover letter via e-mail to recruit@ccs4u.org by the deadline. Please cite competition #22-02. We thank all applicants for their interest but will only be contacting those selected to attend an interview. CCS is an equal opportunity employer encouraging applications from qualified individuals from diverse groups including Indigenous peoples, visible minorities, persons with disabilities, persons of all sexual orientation or gender identity and other grounds identified under the Ontario Human Rights Code. CCS will provide information and/or accommodation pertaining to this job posting and/or the recruitment process in an accessible manner upon request.