Job Board
Distress Centres of Greater Toronto

Fundraising Generalist Officer

Posted On: March 20, 2024
Closing On: April 14, 2024

Location: GTA
Effective: May 1 2024
Employment Type: fulltime
Level: intermediate
Salary Range: 62,500

File: Download



Organizational Overview: Established in 1967, Distress Centres of Greater Toronto is a service agency dedicated to providing timely emotional support, crisis intervention, and suicide prevention to people in distress. We provide support for those in crisis, at risk for suicide and those experiencing emotional distress through free, 24/7 multi-lingual inbound, outbound, and in-person programs. We are in the process of developing a new three-year fund development plan with a growth agenda, making this an exciting time for someone to join our team in this role.

Position Overview: As a member of the Fund Development Team, the Fundraising Officer is responsible for the coordination, implementation, and growth of The Walk to End Suicide, Third-Party Events, and Individual Giving with the support of the Senior Manager, Fund Development & Communications.

Reports to: Senior Manager, Fund Development & Communications

Responsibilities and Functions:

Fundraising Events: (40%)

The Walk to End Suicide:  

  • Staff lead for all fundraising events including our signature event (The Walk to End Suicide)
  • Manages corporate and individual event sponsorship outreach.
  • Organizes and maintains event plans: budget, recruitment of volunteers; preparation of agendas, minutes, and action plans.
  • Coordinates event logistics such as contracts, mailings, invitations, registration, décor, menus, rentals, audio-visual needs, programs, and virtual planning when necessary.
  • Assists the Communications & Stewardship Officer design marketing material to support events.
  • Identifies and coordinates opportunities to enhance ‘event experience’ and elevates overall caliber and quality of each event.
  • Responsible for assisting in the development of event marketing material and social media content with the Communications and Stewardship Officer.
  • Provides regular progress updates and benchmark reports to Senior Manager, Fund Development & Communications
  • Manages day-of event operations and event execution, including volunteer and staff roles and responsibilities.
  • Develops post-event stewardship and evaluations.
  • Responsible for keeping registrations, sponsors, and auction donors current in donor software (Donor Perfect).

Third Party Events

  • Solicits and coordinates third-party event support and attends community-based events when necessary.
  • Creates a Third-Party online toolkit.
  • Ensures all third-party events are consistent with our mission, vision, and values.
  • Assists in community engagement activities to provide DCGT information to community groups, clients, volunteers, staff, and the public.

 Individual Giving: (40%)

Major Gifts:

  • Active participant in the development and execution of major donor strategy
  • Responsible for the prospecting and coordination of the overall solicitation process including preparing proposals and readying volunteers and senior staff for major donor meetings.
  • Plays an active role in cross organizational collaboration on community impact strategy development.
  • Gives input into the development of the community strategies from the perspective of a potential donor or funder.
  • Ensures that leadership, major gifts, planned giving initiatives are evaluated, and that recommendations are developed and implemented.
  • Develops and upkeeps donor prospecting plan and moves management strategy that is integrated into database system.
  • Prepares, monitors, and reports on operational plan to the Senior Manager, Fund Development & Communications.

Annual Appeal:

  • Assist the Manager in developing and executing all annual giving revenue programs and initiatives.
  • Co-ordinate all production aspects of direct response appeals (i.e. direct mail, tele-fundraising and digital) including timelines, copy, approvals, artwork production and budget reviews with internal and external partners.
  • Coordinate and ensure accuracy of donor and mailing lists and implement mailings.
  • Develop and execute e-solicitations and digital campaign strategies.
  • Assist in the overall donor retention and stewardship processes of the organization and Philanthropy Department including making thank you calls, writing and updating thank you letters and participating in tours and events.

Monthly Donor Program:

  • Develop a comprehensive plan for the long-term growth, solicitation, and stewardship of monthly donors through conversion and lead generation. Increase overall revenue from and percentage of individual donors participating in the monthly giving program.
  • Cultivate and steward a cohort of monthly donors and ensure revenue and donor retention KPIs are met.

Administrative Tasks: (20%)

  • Responsible to enter donations from various sources into Donor Perfect and issue tax receipts/thank you notes.
  • Responsible to pull and complete monthly reports for reporting and audit preparation.

Other Duties:

  • Supports DCGT activities as needed.
  • Participates and supports funding applications as needed.
  • Ensures policies and procedures are always adhered to.
  • Required to communicate and relate to others in a workplace in a positive, open, honest, and respectful manner.
  • Other duties may be assigned from time to time.


  • An undergraduate degree required in fund development, events management or other relevant degree or diploma.
  • Two to four years of relevant fundraising experience, including volunteer management and event management with successful results.
  • Strong interpersonal skills and proven ability to develop and maintain relationships.
  • Proven ability to work well within a team environment.
  • Demonstrates capacity to think strategically with expertise in complex problem solving, decision making and critical thinking skills; displays good judgment.
  • Excellent written and oral communication, presentation, and negotiation skills
  • High attention to detail in all aspects of work
  • Strong computer and technology skills (experience with Donor Perfect an asset)
  • Ability to work independently and make decisions in compliance with organizational protocols and guidelines.
  • CFRE or in process of CFRE designation considered an asset.

Hours of work:   F/T, M-F (hours TBD), flexing hours for evening or weekend as needed.

Pay Scale: $62,500

Distress Centres is committed to diversity and encourages applications from all qualified candidates. Applications should include both a cover letter and resume and be forwarded by email to

We thank all applicants for their interest but will only be contacting those candidates considered for an interview.