MANAGER, DIGITAL & PHILANTHROPIC COMMUNICATIONS

MANAGER, DIGITAL & PHILANTHROPIC COMMUNICATIONS

(Permanent Full-Time)

ROM GOVERNORS

The Royal Ontario Museum (ROM) showcases art, culture and nature from around the world and across the ages. Among the top 10 cultural institutions in North America, Canada’s largest and most-visited museum is home to a world-class collection of 13 million artworks, cultural objects and natural history specimens, featured in 40 gallery and exhibition spaces. More than 1.34 million people visited the ROM IN 2019. ROM experiences transform lives by helping people to understand the past, make sense of the present, and come together to shape a shared future.

By exploring the intersection of art, culture and nature, the ROM is uniquely positioned to facilitate public engagement with the pressing ideas and topics that will define this century, as part of our Strategic Plan. These include such disparate and relevant subjects as climate change and the rise of the global city. The ROM is committed to removing financial, social, and cultural barriers for diverse communities to access their Museum, providing 100,000 free visits annually and collaborating with 100 community partners across Ontario. The Museum is poised to launch a major fundraising campaign to usher in our next century of building and sharing global collections, creating knowledge, inspiring learning and sparking exchange on the issues that matter to people and communities.

ROM Governors (the ROM Foundation) is responsible for all philanthropic activities in support of the Museum’s highest priorities. Its work enables the ROM to better serve its diverse and ever-changing community, by fostering long-term sustainable relationships of exceptional value both to the institution and its donors and through a wide range of charitable activities supporting ROM research, collections, galleries, exhibitions, learning and outreach programs.

PRIMARY OBJECTIVE OF POSITION:

The Manager, Digital & Philanthropic Communications helps to strategically manage the ROM Governors’ philanthropic digital communications portfolio, participating actively in broader marketing and communications initiatives. With a nose for resonant stories about the Museum and ROM philanthropy, the Manager develops dynamic content, project manages digital communications for external, internal and digital audiences, and represents the Marketing & Communications team in internal meetings and strategy sessions.

The Manager, Digital & Philanthropic Communications is a passionate communicator with editing and interviewing experience, a sharp visual eye and an awareness of digital trends and tools. This person communicates strategically and effectively via multiple platforms, including newsletters,

web and social media—all while amplifying the Governors’ relationships across ROM. This position actively promotes and shares the activities of the Museum and the ROM Governors, liaising with a variety of stakeholders as required to play a key role in coordinating content across ROM Governors and ROM.

PRIMARY RESPONSIBILITIES:

•  Lead and manage the ROM Governors’ e-communications calendar including the coordination, scheduling and deployment of items such as e-solicitations, e-invitations, e-newsletters and donor surveys.
• Build dynamic content for ROM Governors’ presence on external-facing digital engagement platforms (including copy, images and video), and coordinate with ROM Digital and Marketing teams on developing assets for the ROM website and virtual engagement activities.
• Manage the Support Us section of the ROM website and all social media channels of the ROM Governors (Twitter, Facebook, Instagram, LinkedIn).
• Work collaboratively with Philanthropy programs, ROM curatorial and senior staff to collect assets and information to develop compelling communications materials.
• Represent the Marketing & Communications team during internal strategy sessions, ROM project meetings, and off-site events and meetings as required.
• Write and re-purpose materials for an external audience, including newsletter and magazine articles, web and social media content, press releases, advertisements, briefing documents, reports and award applications.
• Maintain a high degree of familiarity with ROM and ROM Governors brand standards (brand guidelines, style guide, typography, logos. etc.).
• Uphold consistently high writing and communication standards, fostering awareness of new approaches and trends in non-profit communications and marketing.
• Project manage complex assignments and internal/external approval process.
• Oversee, write and develop content for all monthly and quarterly Patrons e-newsletters.
• Support the offices of the President & CEO, ROM Governors and the ROM Director & CEO with the development of remarks, presentations, key messages, Board reports.

SKILLS AND KNOWLEDGE REQUIRED:

• A university degree and minimum of five years of experience in a communications field that includes writing, researching, editing and interviewing within digital media.
• Proven exceptional oral, written and digital communication skills.
• Outstanding interpersonal skills and professional presence necessary to interact with curators, donors, volunteers, senior Museum staff and other stakeholders.
• Ability to meet multiple deadlines and manage a diverse range of assignments in a fast-paced environment with thorough attention to detail.
• Resourcefulness and independence, while remaining comfortable working within the framework of a team-oriented environment.
• Sound word processing skills and technical experience with Microsoft Office (Word, Excel, PowerPoint) and Adobe Creative Suite (InDesign, Photoshop); knowledge of MAC OS and Keynote, social media platforms; Mailchimp; Drupal; video editing software (Adobe Premiere Pro or Final Cut Pro (Apple).
• Basic familiarity and skill in video and photo editing, and designing digital assets.
• Familiarity with copyright/intellectual property issues.
• Knowledge of the philanthropic sector and understanding of the vision, mission and values of the ROM and role of the ROM Governors.
• A flexible schedule that allows for occasional after-hours events.

Reports to: Associate Director, Marketing & Communications, ROM Governors

Starting Date: As soon as possible. (This position and all ROM Governors staff are currently working remotely, as a result, recruitment will occur via MS Teams.)

Hiring Range: $58,000 – $70,000 per annum plus benefits

Application deadline: Resumes with cover letter and portfolio samples will be accepted until 5:00 pm on January 21, 2022. Please send to:

Kelly Manchuk, Human Resources Assistant, Royal Ontario Museum Governors, 100 Queen’s Park, Toronto, Ontario, M5S 2C6; Fax: 416-586-5827; (preferred) by email: careers@rom.on.ca – please include # 2021-066 – Manager, Digital & Philanthropic Communications in the subject line.

The ROM Governors is an Equal Opportunity Employer. The ROM Governors wishes to thank all who apply, however, only candidates selected for an interview will be contacted.

At the ROM Governors, we consider equity, diversity, and inclusivity to be foundational to our institutional success. We seek to foster a workplace that reflects [the full breadth of] the communities we serve and welcome applications from women, racialized persons/BIPOC, Indigenous/Aboriginal People of North America, LGBTQ2S+, and people with disabilities.

The ROM Governors is committed to fair and accessible employment practices. Upon request, suitable accommodations are available under the Accessibility for Ontarians with Disability Act (AODA) to applicants invited to an interview.