Job Board
Soulpepper Theatre

Manager, Donor Relations

Posted On: August 2, 2023
Closing On: August 31, 2023

Location: Toronto, ON
Employment Type: fulltime
Level: intermediate
Salary Range: $60,000-65,000


Soulpepper is Canada’s leading artist-driven theatre company. We believe that stories can connect us, that they are vital to our understanding, compassion, and knowledge, and that they can motivate us toward social change. We are passionate, understanding, and inclusive, instilling the values of belonging, excellence, and innovation in all we do.

We are artist-driven. We are a community of artists, theatre makers and administrators who are committed to creating vital theatre. We tell stories that resonate in different ways across time and place; stories that raise necessary questions; stories that can inspire us, and the audiences who engage with us, to imagine and work towards a better world.

As well as producing the work of diverse visionary artists, we offer a host of ancillary programs that nurture and develop the creativity of everyone who wishes to engage with the theatrical, musical, and performing arts. We offer these opportunities because we believe that the arts are for everyone, and we know that creative expression is a vital part of individual and community life.

We engage with our city, and its many diverse communities, through our programming and outreach, and strive to make Soulpepper a place of belonging for everyone who would like to participate, regardless of class, race, language, or ability.


Soulpepper Theatre is searching for a highly collaborative new colleague to join our Development Team. The ideal candidate is a natural relationship builder, who thrives in a fast-paced environment, and is passionate about the role the arts can play in community-building and social good.

Working closely with the Director of Partnerships and Development, the Manager, Donor Relations is an integral part of the Development Team, which is jointly responsible for securing over $10 million annually from a variety of funding sources. Highly motivated and creative, this role interfaces with the larger Soulpepper artistic and administrative teams to grow and deepen the culture of philanthropy at the organization.  Soulpepper is seeking an entrepreneurial-minded individual with fresh insights who will drive revenue growth by strategically leading the development of a donor pipeline and lifecycle by strengthening existing relationships and welcoming new ones. If you are interested in being part of the transformative growth opportunities underway at Soulpepper, we invite you to submit your application.


In this full-time permanent position, the Manager, Development & Donor Relations will work closely with the Director of Partnerships & Development to execute all aspects of Individual Giving campaigns and strategies including donor identification, cultivation, solicitation and stewardship. The Manager will lead and oversee the Department’s operational objectives which support and promote fundraising in the areas of donor database, donations processing, fundraising reporting and analysis, donor relations, and donor events. Mentoring one direct report, the Development Coordinator, this role also interfaces with the Board Development Committee and the Board at large, as well as the Executive and Artistic Director to achieve the Department’s annual and long-term goals.

Specific responsibilities of the Manager, Donor Relations include but are not limited to:

  1. Actively manage a portfolio of individual donors at the $10,000 giving level and below to ensure a high rate of annual gift growth, renewal and stewardship;
  2. Manage stewardship and cultivation of Soulpepper’s Women Centre Stage program, Soul Mates monthly giving program, and execution against new campaign strategies;
  3. Actively manage a portfolio of individual donors at the $10,000 giving level and below to ensure a high rate of annual gift growth, renewal and stewardship;
  4. Collaborate with the Director of Partnerships and Development in the cultivation and stewardship of Major Gift donors;
  5. Work with the Director of Partnerships and Development to create an annual fundraising critical path, including renewal projections, goal setting, timing of communications, solicitations and events, and ensures the implementation of these activities;
  6. Mentor, train and supervise direct report within Development Team;
  7. Ensure tracking, reporting and documentation of donor and prospect activities in Tessitura database in accordance with established procedures and CRA requirements, and coordinate with the Finance Department to reconcile revenue recognition and expense budgets;
  8. Manage preparation and execution of Soulpepper Gala event and opening night events;
  9. Collaborate with the Marketing and Communications department on Annual Fund materials including appeals, special events, brochures, stewardship reports and other material;
  10. Mentor, train and supervise direct report within Development Team;
  11. Attend select Soulpepper performances, receptions and events as required to develop relationships with donors and patrons;
  12. Other duties as required


The successful candidate should have the following knowledge and skills:

  • 5+ years of broad-based experience in philanthropy sector of fundraising including special event management;
  • Proven record in managing the end-to-end donor lifecycle, including leadership and annual giving program growth, development and maintenance;
  • Experience with Board relations and working with executive volunteers;
  • Highly motivated creative and strategic thinker with superior interpersonal and presentation skills;
  • Exceptional writer and editor;
  • Experience working with cross-functional, collaborative, and inclusive teams;
  • Superior organizational and analytical skills, with the ability to work independently, multi-task and manage tight deadlines;
  • Proficiency in Microsoft Office applications, PowerPoint and Excel software;
  • Understanding and familiarization with fundraising management software, ideally Tessitura;
  • Thorough knowledge of not-for-profit fundraising practices and principles, and CRA legislation regarding fundraising and charitable giving;


  • Performs most duties in a regular office environment with some flexibility for remote working.
  • Must be available to work regular office ours however, due to the nature of the performing arts environment, some work may occur outside of regular office hours including evenings and weekends.


  • Salary of $60,000 – $65,000
  • 15 vacation days, 5 paid sick days and 5 personal days
  • Health and dental benefits



Soulpepper is an organization committed to pursuing Radical Inclusion that is building a program and organization where everyone’s experience is both valued and reflected.  Applicants of all experience levels are welcome to apply.

Soulpepper invites candidates who may require assistance during the application/ hiring process, to let us know and we will work with them to meet their needs.

Soulpepper thanks all candidates for their interest however, will only contact those selected for interviews.

Please e-mail resume and cover letter detailing how you can contribute to this dynamic not-for-profit arts organization by August, 31 2023

Please note ENGAGEMENTDEVO on the subject line when applying by email.