Job Board
Street Haven at the Crossroads

Manager of Revenue Development & Communications


Posted On: December 15, 2021
Closing On: January 23, 2022

Location: 87 Pembroke St., Toronto, ON
Effective: As soon as possible
Employment Type: fulltime
Level: senior
Salary Range: $80,000 - $95,000


Street Haven at the Crossroads, established in 1965, offers pathways for women experiencing or at risk of homelessness, through a variety of integrated services. Street Haven offers emergency shelter, supportive housing, addiction services, and training services to women and gender diverse people.

The Manager of Revenue Development & Communications, working closely with the Executive Director of Street Haven at the Crossroads, will be responsible for the design, leadership, and delivery of philanthropy and community engagement programs on behalf of Street Haven.

Reporting to and with the approval of the Executive Director, the Manager of Revenue Development & Communications will establish a strategic revenue development plan encompassing aspirational and annual performance goals for fundraising, volunteer and community engagement, and donor stewardship. The Manager will galvanize donors, partners, and stakeholders to fund innovations that transform lives.

In addition, the Manager of Revenue Development & Communications will be responsible for all external communications on behalf of Street Haven, including but not limited to newsletters, reports, publications, and a digital communications strategy, which support the Revenue development plan and enhance Street Haven’s profile and brand. The breadth and depth of Street Haven’s services will function as a springboard for communicating stories of impact.

See below for full details. Please send your cover letter and resume to Gillian Mason: executivedirector@streethaven.com

Job Summary

The Manager of Revenue Development & Communications, working closely with the Executive Director, will be responsible for the design, leadership, and delivery of philanthropy and community engagement programs on behalf of Street Haven.

Reporting to and with the approval of the Executive Director, the Manager of Revenue Development & Communications will establish a strategic revenue development plan encompassing aspirational and annual performance goals for fundraising, volunteer and community engagement, and donor stewardship. The Manager will galvanize donors, partners, and stakeholders to fund innovations that transform lives.

In addition, the Manager of Revenue Development & Communications will be responsible for all external communications on behalf of Street Haven, including but not limited to newsletters, reports, publications, and a digital communications strategy, which support the Revenue development plan and enhance Street Haven’s profile and brand. The breadth and depth of Street Haven’s services will function as a springboard for communicating stories of impact. As with all members of the Street Haven team, the Manager of Revenue Development & Communications will be expected to:

  • Connect people and ideas;
  • Be at the heart of an incredible community;
  • Build social and business networks; and,
  • Foster a culture of openness, sharing, empathy and support.

 

KEY DUTIES & RESPONSIBILITIES

The Manager of Revenue Development & Communications will be responsible for developing and executing a strategic plan to elevate fundraising across the organization, setting clear goals and metrics for revenue development, communications, and volunteer, community and donor engagement.

Strategy and Planning

  • Participate with the senior team in the strategic and business planning process.
  • Develop funding priorities in association with colleagues across the organization, and translate into short- and long-term fundraising strategies consistent with the Strategic Plan.
  • Develop and manage annual budget and operating plans and targets for individuals, foundations, and corporations.

Fundraising

  • Lead, develop, and execute annual and capital fundraising campaigns and build and maintain relationships with donors to support the work of Street Haven.
  • Research, identify, and pursue opportunities for funding through all appropriate channels in alignment with Street Haven’s mission, vision, and values.
  • Oversee all facets of the fundraising program including major and planned giving, sponsorship, corporate and foundation giving, planned giving, direct response, and fundraising events.
  • Develop compelling case materials.
  • Assess, evaluate, and implement changes as needed to fundraising activities and practices.
  • Ensure the best possible stewardship of all donor relationships.
  • Ensure progress tracking, financial controls, and reporting systems are in place.

Communications

  • Maintain and manage Street Haven branding standards and messaging platform.
  • Oversee and contribute to the production of published materials including Annual Report, internal and external newsletters, fundraising and program brochures.
  • Oversee and enhance digital communication channels, including the Street Haven website, e-communications, and social media platforms.

Staff and Volunteer Leadership

  • Manage and provide leadership and oversight to the fundraising team including recruitment, training, direction, support, coaching, mentorship, and directing personal and professional development.
  • Grow the leadership volunteer structure, including a major gifts cabinet, and participate in the identification, recruitment, training, management, and stewardship of leadership volunteers.
  • In partnership with the Executive Director and Board of Directors, champion fundraising and a culture of philanthropy throughout the organization.
  • Other
  • Maintain and strengthen relationships with internal stake holders: senior leadership team.
  • Ensure all fundraising policies and practices continue to meet Canada Revenue Agency requirements.