Job Board
Kids Help Phone

Senior Development Manager, Principal Gifts – Office of the President & CEO

Posted On: August 21, 2023
Closing On: October 5, 2023

Location: Toronto
Employment Type: fulltime
Level: senior
Salary Range: $98,500-$121,300

Job Title: Senior Development Manager, Principal Gifts – Office of the President & CEO
Department: Office of the CEO
Reports To: Chief of Staff
Salary: $98,500-$121,300
Job Type: Full-time, Permanent
Location: Hybrid Toronto based out of Toronto office (in office minimum 3 days per week)
Job Posting Close Date August 30, 2023
Are you motivated by the opportunity to positively impact mental health for young people in Canada? Would you be passionate about helping young people deal with the challenges of growing up in today’s complex, ever-changing, technologically driven world?
Kids Help Phone is on a transformational journey, one that will change the landscape of youth mental health in Canada.   We cannot do it without a team who are willing to be game changers and help fuel that journey. We need team members that are passionate about making a real difference in young people’s lives.

Unlock your potential. Carve out a career as unique as yourself. Grow with us.


Presentation of the organization

Kids Help Phone is a Canadian and world leader, known for their expertise and continuous innovation as Canada’s only 24/7 professional counselling and information service for young people, in both French and English. Since 1989, we have offered kids, teens and young adults a critical lifeline of hope and support through our free, anonymous and confidential services.  Young people reach out to Kids Help Phone’s professional counselors and trained volunteers from every corner of the country via phone, Live Chat and texting, and benefit from their database of local youth-serving programs.  Kids Help Phone’s website is a widely recognized model of youth-focused design; offering therapeutic tools, games, information, and counseling.

To learn more about Feel Out Loud: the largest youth mental health movement in Canadian history: 

  • What I Wouldn’t Do (North Star Calling), a star-studded anthem and video created by over 50 Canadian artists who united across the country to form the musical collective Artists for Feel Out Loud, with the sole purpose of amplifying the conversation around mental health and empowering young people to feel out loud.

Position Overview:

In direct partnership with the President & CEO, and Chief of Staff, the Senior Development Manager, Principal Gifts will design, execute and oversee a sophisticated principal gifts pipeline with targeted strategies aimed to maximize life-time engagement and philanthropic support of gifts in the 7-figure and 8-figure range, largely from individuals and foundations.

This includes facilitating strategies, monitoring and coordinating initiatives, and ensuring that next steps are completed in a timely manner with the goal of furthering Kids Help Phone’s development goals. The SVP & Chief Development Officer, SVP National Partnerships & Government Relations and the Director, Campaign will be key relations working collaboratively and strategically with this role.

The Senior Development Manager will oversee a diverse and sophisticated portfolio of principal gift level donors, and will serve as a key advisor to senior executive and leadership volunteers (including the Campaign Cabinet and members of the Board of Directors), providing high-level expertise, strategic direction, and facilitation in the development and implementation of principal gifts fundraising strategies.

What You’ll do:

As a primary, strategic partner of the President & CEO and in partnership with the department of Advancement, the Senior Development Manager, Principal Gifts will

  • Collaborate to design, implement, and manage the principal gifts portfolio, with strategies aimed to grow a pipeline of 7-and-8-figure principal gift prospects through the identification, evaluation, cultivation, solicitation, and stewardship of high net-worth prospects and major gift donors.
  • Help develop and lead a sophisticated principal gifts program, designed to obtain transformational and maximum long-term financial support. Program elements include in-person visits, data-mining, working with allied professionals, supporting family wealth initiatives, and other means of inspiring principal gifts.
  • Manages the forecasting and database records for Principal Gifts.
  • Stay abreast of philanthropic developments, giving vehicles, and/or relevant legislation that may assist in maximizing revenue.
  • Serves as a trusted advisor and liaison to donors, the CEO, senior executive, leadership volunteers (including Campaign Cabinet and Board members), allied professionals, and others, to coordinate strategies and help secure principal gift commitments.
  • Works closely with the Prospect Research team to identify potential prospects at the principal gifts level.
  • Collaborates with Donor Relations to establish timely and appropriate stewardship plans, ensuring gifts are handled and recognized according to sound Advancement practices.
  • Works with the Chief of Staff to manage principal gifts stewardship communications on behalf of the CEO, including identification of activation opportunities.
  • Works with Advancement colleagues on internal communications, briefing notes, research profiles, funding proposals, gift agreements, stewardship reports, and accountability reports. Ensures all necessary constituents are involved in key efforts focused on specific prospects.
  • Develops and maintains an in-depth knowledge of Funding Priorities and applies this knowledge in matching the interests and needs of prospects.
  • Ensures all contact reports are recorded in a timely fashion in the database.
  • Promotes a culture of inclusion, with a commitment to the equity, diversity, accessibility, and inclusion initiatives designed to foster an inclusive, supportive, and welcoming work environment for individuals with diverse backgrounds and identities.

What You’ll Need:

  • Minimum 5 years of progressive experience engaging with donors and managing fundraising programs, with a focus on principal and major gifts
  • Demonstrated ability to inspire and raise donor sights, articulate aspirational goals and institutional priorities, and effectively present philanthropic opportunities to high net-worth prospects and donors.
  • Poise and gravitas to act on behalf of the CEO and negotiate with team members
  • Strong record of involvement in seven-figure+ gifts.
  • Demonstrated knowledge of diverse giving vehicles, as well as a demonstrated understanding of family wealth management and integrated gift strategies.
  • Outstanding prospect management and tracking skills including proven success identifying, evaluating, cultivating, soliciting, and stewarding donors at the major and principal gift levels.
  • Proven success developing and implementing strategic plans and meeting objectives.
  • Experience working as part of a large and complex organization considered an asset.
  • Demonstrated success working with CEOs, senior executives and leadership volunteers to achieve shared goals.
  • Strategic planning, budgeting and financial management skills to oversee and forecast the Principal Gifts portfolio in relation to established organization Funding Priorities
  • A university degree is required. Consideration will be given to an equivalent combination of education and experience.
  • Holds or is working towards the Certified Fund Raising Executive (CFRE) designation or equivalent will be considered an asset.
  • This position may require travel within Canada. A valid driver’s license and passport is required.

The above is not an exhaustive list of duties and you may be asked to perform different tasks as necessitated by your changing role and the overall business objectives of Kids Help Phone

Don’t meet every single qualification and requirement? Studies have shown that women and racialized people are less likely to apply to jobs unless they meet every single qualification. At Kids Help Phone we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role, but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles that our organization is recruiting for.

The Small Print:

Applications will close at 11:59 pm, on the job posting close date listed above. Submissions received after this time may not be considered

A full job description is attached to this posting

Reasonable accommodations are available on request from a candidate with a disability

No recruitment agencies please


  • Accidental Death Insurance
  • Hybrid Work Model
  • Life Insurance
  • Wellness Programs
  • Flexitime
  • Employee Assistance Program
  • Health Care
  • Dental Care
  • Vision Care
  • RRSP Matching
  • Emergency Travel Assistance