Job Board
Kids Help Phone

Senior Development Officer – Philanthropy, Ontario and Western Canada

Posted On: March 4, 2022
Closing On: March 18, 2022

Location: Toronto, ON
Effective: asap
Employment Type: fulltime
Level: intermediate
Salary Range: $61,698 - $69,859

File: Download

Position Overview

Organization: Kids Help Phone
Title: Senior Development Officer – Philanthropy, Ontario and Western Canada
Position: Full Time, Permanent
Reports to: Director, Philanthropy (Major Gifts)
Location: Toronto, ON with travel to Western Canada (temporarily remote due to COVID-19; hybrid thereafter)
Salary: $61,698 – $69,859 per year

Is this you?

Are you motivated by the opportunity to positively impact mental health for young people in Canada? Would you be passionate about helping young people deal with the challenges of growing up in today’s complex, ever-changing, technologically-driven world? Are you eager to be part of a fast-paced, goal-oriented major gifts team, as we enter the next phase of our fundraising evolution?

You have a deep understanding of major and individual giving. You are a natural relationship builder and believe that quality partnerships take time to develop. You have maintained positive relationships with individual and family donors, business leaders, and foundations alike. You are rarely at your desk because you are usually at a donor meeting—or are on the hunt for the next gift!

Kids Help Phone has served young people 9 million times, since March 2020. From the onset of COVID-19 pandemic, we have experienced, and met, a sustained demand for support of 137% from young people across the country. But our work is not done.

As we prepare to launch the public phase of our $250M comprehensive campaign in 2022, Kids Help Phone is on a transformational journey, one that will change the landscape of youth mental health in Canada. We cannot do it without a team who are willing to be game changers and help fuel that journey. We need team members that are passionate about making a real difference in young people’s lives. It will take courage. It will take resilience.

Sound like a journey you want to be a part of? Then keep reading…

The Organization

Kids Help Phone is a leader in e-mental health solutions in Canada and around the world. Known for our expertise and continuous innovation as the country’s only 24/7 professional counselling, crisis support and information service for young people in both English and French. We have been pioneers in virtual care and e-health solutions for young people in Canada for over 32 years.

Since 1989, they have offered kids, teens and young adults a critical lifeline of hope and support through their free, anonymous and confidential services, which research shows significantly improves youth mental health and wellness.

Young people reach out to Kids Help Phone’s professional counsellors and trained volunteers from every corner of the country via phone, Live Chat and texting, and benefit from their database of local youth-serving programs. Kids Help Phone’s website is a widely recognized model of youth-focused design; offering therapeutic tools, games, information, and counselling.

The Position

The Senior Development Officer – Philanthropy, Ontario and Western Canada, is responsible for the activities related to major gifts, local foundations and grant proposals in Ontario, British Columbia and Alberta. Our successful candidate will be part of a strong national team, joining a small, cross-functional team based in our Toronto office, with approximately 60% of the portfolio for Ontario and 40% British Columbia and Alberta. For travel in Western Canada, the Kids Help Phone Vancouver Office will be a consistent base of operations.  This position will report to the Director of Philanthropy (Major Gifts) in Toronto, and will collaborate virtually with Major Gifts team members from Ontario, Quebec and Atlantic Canada. The successful candidate will be comfortable working independently, while reporting to leadership remotely.

The successful candidate will be an established fundraising professional, with extensive experience in major gifts and will be a strong relationship builder. They will be self-driven, independent and demonstrate excellent communication skills with both internal and external parties. Where appropriate they’ll work with senior executives and volunteers, and will be familiar with best-in-class volunteer management strategies.

What You’ll do

  • Solicit gifts ($100K+) through customized proposals and face-to-face meetings (virtual and in-person); securing multi-year commitments where possible.
  • Work closely with Director, Philanthropy and members of the Senior Advancement Leadership Team in the development and execution of philanthropy giving strategies in Ontario and Western Canada.
  • Develop funding proposals to solicit foundations and individuals, partnering with peers from Advancement Operations, Stewardship and Campaign Communications functions, as needed.
  • Develop and maintain relationship management strategies for assigned portfolio of donors Ontario (60%), British Columbia and Alberta (40%); maintain data hygiene for portfolio in Raiser’s Edge.
  • Identify and cultivate prospective donor relationships by individual contact and attending events, for a diverse fundraising portfolio.
  • Manage fundraising and stewardship pipeline activity: Lead prospect identification process in Ontario and Western Canada, working with Prospect Research, managing and continually building philanthropy pipeline across the stages of identification, cultivation, solicitation and stewardship.
  • Recruit and train volunteers to develop a network to support awareness and fundraising strategies in various sectors.
  • Maintain a working knowledge of significant developments and trends in non-profit management, programming and philanthropy.

What You’ll Need

  • University or college degree in fundraising or related experience in sales, marketing, business development or corporate account management.
  • A minimum of 3 years’ Major Gifts experience, with a proven track record of meeting or exceeding annual revenue targets.
  • Demonstrated success in soliciting multi-year gifts of $100K+.
  • Meticulous attention to detail.
  • Demonstrated, tact, diplomacy, interpersonal and written skills to liaise with senior management, staff, volunteers and donors.
  • Ability to work independently and in a dynamic team environment – developing partnerships with teams in a multidisciplinary environment.
  • Strong organizational skills to determine work priorities and manage multiple projects in a fast paced work environment.
  • Proficient in Microsoft Office suite of products, Raisers Edge and electronic databases.
  • Valid driver’s license and ability to travel periodically, including to Western Canada.
  • Possess a current “Police Reference Check” prior to starting employment.

You’ll already have the following:

  • A passion and curiosity for solving analytical problems using quantitative approaches.
  • Ability to take complex data and present it in a clear and simple manner.
  • Ability to focus in a fast paced environment and multitask.
  • Excellent written and oral communications skills.
  • Commitment to the vision and goals of the organization.

And finally…

Are you are inspired by helping to meet the quickly evolving needs of young people in Canada today and are ready to contribute to a dynamic organization dedicated to improving their mental health and well-being?

History in the making!

Does this sound like a journey you want to be a part of?

Join us!


Open the posting and click the “Apply” button in the top right corner of the page. Please attach a single file with your resume and cover letter titled:* lastname_firstname_Senior Development Officer,  Philanthropy*

This posting closes at midnight on March 18, 2022

For more information about Kids Help Phone, please visit our website at

Accredited member, Imagine Canada Standards Program.

Kids Help Phone is an equal opportunity employer, values diversity of people and communities, and is committed to excellence and inclusion in our organization. We welcome applications from visible minority group members, women, Indigenous persons, and persons with disabilities, members of sexual minority groups, and others who respect and reflect the diversity of service users.

Kids Help Phone is committed to providing barrier-free environment and accommodation in accordance with the Accessibility of Ontarians with Disabilities Act (AODA). If contacted for an employment opportunity, please advise Human Resources person if you require accommodation at any stage of the recruitment process.

As a condition of employment, all external hires will be required to submit proof of COVID-19 vaccination or documentation unless a valid accommodation under the Ontario Human Rights Code exists. All internal candidates must be in compliance with Kids Help Phone’s COVID-19 Vaccination Policy.