Title of Post	Senior PPH Assistant	Category/grade	General Service, GS5
Post Number	N/A	Type of contract	Temporary Assignment/ Appointment
Location	Toronto, Canada	Date of Issue	May 13th 2024
Effective date of assignment	July 2024	Closing Date	May 27th 2024

Approximate salary	CAD$ 66,626-79,704 Gross/Annual
Benefits	– 1.5 days paid annual leave per month (18 days per year) in addition to the UN statutory holidays. – Medical Insurance coverage for staff and immediate family member/s
Recruitment process	8 – 10 Weeks
Office location	Midtown Toronto

1. Operational Context

The United Nations Refugee Agency (UNHCR) is the world’s leading not-for-profit organization in helping and protecting the millions of people forced to flee their homes because of violence, conflict, and persecution. We deliver life-saving assistance, including shelter, food and water while also safeguarding fundamental human rights, safety, and dignity.

Our Canadian office is part of a global network that works in 135 countries, protecting almost 80 million people. We were founded in 1950 as part of the United Nations effort to help people displaced by World War II. Since then, we have been on the ground helping people forced to leave their homes and have even received two Nobel Prizes for our work.

Within the Private Sector Partnerships (PSP) team, we fundraise from individual Canadians, business, and Foundations. We are passionate about the people we help—and the amazing team of people who work for us. We thrive on excellence, integrity, and respect for diversity. Our culture is dynamic, results-oriented and focused on change, ready to tackle the latest global humanitarian crisis. You will be part of a newly growing team that—due to a significant revitalization process—is set for transformational growth. We need someone who is not only ready to jump in at the start of this journey, but has the skills, energy, and creativity to help shape what comes next.

2. Organizational Setting and Work Relationships

The Private Sector Partnerships Service (PSP) sits within UNHCR’s Division of External Relations (DER) and is responsible for mobilizing resources for refugees from the private sector. UNHCR has developed a Private Sector Fundraising Strategy 2018-2025 which has the ambition of growing PSP into a service capable of generating $1 Billion annually and identifies priority fundraising markets and regions.

As part of this strategy, and in order to achieve the ambitious objectives of mobilizing necessary resources for UNHCR, colleagues working in the sphere of Private Partnerships and Philanthropy (PPH) mainly focus on developing and strengthening long-term partnerships with companies, foundations, and private philanthropists (‘PPH donors’).

As part of a wider fundraising team, the primary role of PPH colleagues is to seek various forms of support from PPH donors: securing funding for UNHCR programmes and projects will be considered priority, but the work also includes leveraging the capacities of these partnerships beyond funding, in order to build long-lasting holistic partnerships bringing various forms of support to UNHCR and to persons of concern (POC), such as advocacy, visibility, expertise, innovation and public engagement.

All UNHCR staff members are accountable to perform their duties as reflected in their job description. They do so within their delegated authorities, in line with the regulatory framework of UNHCR which includes the UN Charter, UN Staff Regulations and Rules, UNHCR Policies and Administrative Instructions as well as relevant accountability frameworks. In addition, staff members are required to discharge their responsibilities in a manner consistent with the core, functional, cross-functional, and managerial competencies and UNHCR’s core values of professionalism, integrity, and respect for diversity.

3. Duties

Working closely with the wider Fundraising (internally called Private Sector Partnerships or PSP) team, the overall responsibility of the Senior Private Partnerships and Philanthropy (PPH) Assistant is to further enhance donor support and experience; ultimately providing the resources needed to enable the Major Gifts (internally called Private Partnerships and Philanthropy or PPH) team reach our financial goal by the end of 2024.

The Senior PPH Assistant will provide fundraising support to the Major Gifts team by coordinating a variety of activities including organizing events, managing solicitation and stewardship mailings, preparing for donor meetings, and helping to ensure that the data relating to all major gifts is clean.

The selected candidate should have experience working with mid-level and major donors and will support multiple Major Gifts portfolios.

General Duties

• As delegated by the supervisor, support the engagement of PPH donors, and all activities relevant for the acquisition and strengthening of relationships with them, depending on the local market and philanthropic landscape.
• Support the preparation of pitches, presentations, proposals, reports, and any other fundraising materials targeting PPH donors.
• Support the PPH team/colleagues in maintaining and managing the PPH prospect and donor pipeline, including support to the management of existing partnerships, e.g. by helping to draft donor reports, plan donor missions or other tasks necessary to ensure that relationships are appropriately nurtured.
• Support the team with desk and market research to provide intelligence to inform PPH initiatives and/or the approach to specific donors or sectors.
• Support on the logistics for internal and external events, including internal skill-shares.
• As delegated, and in collaboration with Administrative colleagues, support PPH colleagues with procurement and administrative matters.
• Help to update content on PSP’s SharePoint platform, in order to improve internal communications, and to maintain a regular flow of information with colleagues within and outside PSP.
• Support PPH colleagues with information management and knowledge-sharing, through the collation and dissemination of documents and data pertaining to partnerships and philanthropy.
• Keep records of partnerships and relationships up to date. This might include helping to keep track of income raised, keeping internal calendars and plans updated, and supporting on data entry and maintenance on Salesforce.
• Gather and collate data/information on various topics and for specific audiences in support of communication and visibility plans with PPH donors, organize the logistics of content-gathering missions.
• Support the implementation of activities for UNHCR campaigns, including local and global UNHCR campaigns for PPH donors;
• Support the PPH team/colleagues in the adaptation, testing and/or development of activities and tools that support private sector fundraising efforts, including online activities in the future.
• Keep aware of developments in the fundraising and business environment and raise relevant updates on possible PPH opportunities with the supervisor.
• Support the identification and management of risks and seek to seize opportunities impacting objectives in the area of responsibility. Ensure decision making in risk based in the functional area of work. Raise risks, issues and concerns to a supervisor or to relevant functional colleague(s).
• Perform other related duties as required.

Specific Duties

• Management of stewardship processes for the team
• Helping to mail stewardship impact reports for major gift donations
• Helping to organize other mailings and thank you letters to send to Major Donors
• Helping to ensure all major gifts are properly coded in the donor database of record.
• Supporting with other reporting and data hygiene processes
• Coordinate with HQ colleagues around content for proposals and reports for Major Donors
• Support the team with stewardship and cultivation events.
• Help to plan donor trips to the field.
• Prepare for meetings with Major Donors
• Help to conduct prospect research on new prospects and existing donors.

4. Minimum Qualifications

Education & Professional Work Experience

Years of Experience / Degree Level

For G5 – 2 years relevant experience with High School Diploma; or 1 year relevant work experience with Bachelor or equivalent or higher

 Field(s) of Education
Not applicable.

Certificates and/or Licenses

Marketing, Communications, Journalism, International Relations, Economics, Business Administration, Management, Social Sciences, Fundraising, or other relevant fields

Relevant Job Experience

Essential

Relevant experience with exposure to an international environment and/or with humanitarian or development organizations. Ability to produce high-quality written materials tailored to specific audiences. Ability to balance different and sometimes competing needs and deadlines. Experience in coordinating multiple stakeholders, with an ability to multi-task, manage time, and thrive in a high-pressure environment. Experience working in a multi-cultural environment. Knowledge of partnerships, fundraising, and/or relationships with donors and/or external partners, and/or marketing and communications.

Desirable

Knowledge of humanitarian programming and/or UNHCR programmes and operational arrangements. Knowledge of SharePoint 365 platform. Experience in marketing and/or communications. Knowledge of CRM tools, ideally Salesforce. Experience in a UN field location and/or working in a developing country.

Functional Skills

PS-Fundraising materials production and management

PS-Partnerships / Individual Giving Programmes

PS-Emergency Fundraising

FR-Middle and/or Major Donor Fundraising

PS-Fundraising – High Net Worth Individuals (HNWI)

IT-Computer Literacy

CL-Multi-stakeholder Communications with Partners, Government & Community

Preferred Skills

Working experience with mid-level and major donors

Experience in solicitation of four and five figure gifts

Solid understanding of major gifts context in Canada

Experience leading strategy development for mid-level donor management Experience in donor cultivation and stewardship events

Working experience in managing donor data in Salesforce CRM

Language Requirements

For International Professional and Field Service jobs: Knowledge of English and UN working language of the duty station if not English.

For National Professional jobs: Knowledge of English and UN working language of the duty station if not English and local language.

For General Service jobs: Knowledge of English and/or UN working language of the duty station if not English.

5. Competency Requirements

 Core Competencies

Accountability

Communication

Organizational Awareness

Teamwork & Collaboration

Commitment to Continuous Learning

Client & Result Orientation

Managerial Competencies

Not specified.

Cross-Functional Competencies

Negotiation and Conflict Resolution

Political Awareness

Stakeholder Management

6.  Eligibility Criteria:

Applicants must be resident in and eligible to work in Canada when applying.

To be eligible to work in Canada, applicants must have one of the following legal statuses: Canadian citizen OR a (valid) Permanent Resident of Canada OR authorization in writing to work in Canada under the Federal Immigration Act (valid work permit).

7. Remuneration:

A competitive compensation and benefits package is offered. For information on UN salaries, allowances, and benefits, please visit the portal of the International Civil Service Commission at: http://icsc.un.org

8. Submission of Applications:

To apply for this position please visit UNHCR career webpage: https://unhcr.wd3.myworkdayjobs.com/en-US/External/job/Senior-PPH-Assistant_JR2441420-2

Please note that only shortlisted candidates will be contacted – We regret we do not accept any phone calls.

UNHCR does not charge a fee at any stage of the recruitment process (application, interview, processing, or any other fees).

The UNHCR workforce consists of many diverse nationalities, cultures, languages, and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce.

Applications are encouraged from all qualified candidates without distinction on grounds of race, color, sex, national origin, age, religion, disability, sexual orientation, and gender identity. UNHCR does not charge a fee at any stage of its recruitment process (application, interview, meeting, travelling, processing, or training.

We welcome applications from candidates with a refugee or stateless background.