Stewardship Officer (13-Month Contract)
ORGANISATION & POSITION OVERVIEW
The Royal Conservatory (RCM) is one of the largest and most respected music education institutions in the world, providing the definitive standard of excellence in curriculum design, assessment, performance training, and teacher certification. It is also a leader in the development of early childhood education programs and arts-based social programs, and presents a diverse range of concerts featuring the finest Canadian and international artists in its magnificent performance space, Koerner Hall. Please visit www.rcmusic.com for more information.
The Stewardship Officer is responsible for assisting in the successful development and implementation of programs that acknowledge, appropriately recognize, and demonstrate accountability for the support received from The Royal Conservatory’s donors and sponsors. Responsibilities include the management of programs and execution of tactics that will further nurture strong and long-lasting relationships with RCM supporters.
The Stewardship Officer provides direct support to the Development team, senior staff, donors and volunteers, to ensure outstanding service. Activities include donor signage and acknowledgement in various materials, donor wall and signage; the execution of donor stewardship and recognition benefits; reporting on the impact of donor support; and donor recognition events. The Stewardship Officer supports the development of relationships with donors and volunteers in order to further the mission and vision of The Conservatory and the strategic direction of the Development team.
JOB DETAILS & RESPONSIBILITIES
- Ensures all donors receive timely and appropriate stewardship for their giving, supporting the goals and initiatives of the Conservatory and the Development team
- Tracks and monitors the fulfillment of deliverables as outlined in donor agreements
- Assist with the production of donor walls, signage and plaquing projects to ensure they are on-time, on-budget and in adherence with recognition program guidelines
- Helps to manage the stewardship reporting process, collaborating on content development, editing and report production
- Collaborates on the administration of the scholarship program and stewardship of scholarship supporters
- Manages and ensures the accuracy of donor recognition in print and electronic/online donor listings
- Plans and executes certain donor recognition events including tours, receptions, dedications, and plaque/signage unveilings in collaboration with the Manager, Fundraising and Stewardship Events and senior Development staff
- Strategizes with senior Development staff on stewardship plans for existing donors or prospects
- Assists Development staff with designing, implementing and delivering recognition and benefits for other specific donor groups and societies
- Remains abreast of best practices in the field with respect to Stewardship
- Performs other duties as required
DESIRED EXPERIENCE & MINIMUM QUALIFICATIONS
- Experience in the field of stewardship, donor relations and/or major gifts
- Experience working with donors, volunteers, and senior staff
- Excellent listening, communication, writing and presentation skills
- Strong relationship building skills, excellent analytical, research and organizational skills
- Highly Detail-oriented and organized
- Ability to work collaboratively in a team environment
- Ability to take initiative to manage multiple projects, resources and initiatives in a deadline driven environment with changing priorities
- Ability to think strategically and creatively solve problems
- Sound judgement, tact, diplomacy, integrity, professionalism, and confidentiality are essential
- Proficiency in Microsoft Office, SharePoint and Raiser’s Edge is required
- Standard office environment and regular hours, with early morning, evening and weekend work required on occasion
- This role will be expected to support a hybrid work arrangement inclusive of both remote work as well as onsite activity as required
- Extended periods of sitting and PC use
- Extended periods of standing when attending events
- Although this is not a remote position, a period of remote or hybrid work is likely based on existing Provincial restrictions relevant to COVID-19
The RCM is committed to fostering an inclusive, equitable and accessible workplace. In accordance with the Ontario Human Rights Code, the Accessibility for Ontarians with Disabilities Act, 2005, and the RCM’s Anti-Racism, Access and Equity Policy, accommodation will be provided at any stage of in the recruitment and selection process. Applicants are asked to make their accommodation needs known when they have been contacted for an interview.
Interested candidates are asked to submit a cover letter and current résumé directly to the attention of the Human Resources Director, at email@example.com. Applications will be accepted until our posting deadline of Friday, March 11, 2022.
The RCM thanks all applicants for their interest in this position; however, only those selected for an interview will be contacted. Please note that this position may be filled prior to the application deadline if a suitable candidate has been identified.