Job Board
YWCA Toronto

Volunteers & Gift-in-Kind Officer

Posted On: October 7, 2022
Closing On: October 19, 2022

Location: Toronto
Employment Type: fulltime
Level: beginner
Salary Range: Salary: $46,439 (L4), plus comprehensive benefits (Pending Review)

Employment Type:                                   Full-Time, Permanent

Work Hours:                                               35 hours per week

Salary:                                                         $46,439 (L4), plus comprehensive benefits (Pending Review)

Location:                                                     87 Elm Street, Toronto, ON M5G 0A8

Internal Application Deadline:           Monday, October 17, 2022

External Application Deadline:          Wednesday, October 19, 2022



YWCA Toronto strives to uphold anti-discrimination practices and anti-oppression principles to ensure that the rights of all individuals are respected and protected. We work to promote a climate that is welcoming of all women and individuals who identify as Trans, intersex, non-binary, agender, and/or Two-Spirit. We encourage applications from women and gender diverse people from all races, ethnic origins, religions, abilities and sexual orientations.

The Volunteer and Gift-In-Kind Officer is responsible for the recruitment, orientation, coordination, support and recognition of Association volunteers. The position also solicits and distributes in-kind donations and provides support to the Philanthropy department in the gift administration process.


YWCA Toronto is dedicated to improving the lives of women, girls and gender diverse people. Our programs promote equality, economic security and lives free from violence. We help women, girls and gender diverse people flee violence, secure housing, find jobs, establish their voices, enhance skills and develop confidence. We offer a range of housing options, employment and training programs, community support programs, girls’ programs and family programs. We also engage in systemic advocacy.


  • Supports professional Association-wide volunteer practices and materials (e.g. volunteer manual) and works with program staff to develop program-specific materials as needed;
  • Ensures and conducts appropriate recruitment, orientation, training and evaluation of event and administrative volunteers;
  • Liaises with the program staff as appropriate and maintains good relationships with all Association staff;
  • Responds to queries about volunteer opportunities from the general public;
  • Coordinates the volunteer program in support of the YWCA Women of Distinction Awards;
  • Liaises with external organizational contacts regarding in-kind donations, acts as first point of contact within Association for in-kind donors and responsible for cultivating and maintaining this key relationship;
  • Researches prospective in-kind donors and solicits donations based on assessed needs within YWCA Toronto programs;
  • Organizes volunteer information effectively, coordinating and tracking volunteer related data (i.e. contact information, hours of service) and Association wide volunteer statistics in a timely manner;
  • Assists Database Officer in the accurate processing of donations and prepares thank you letters and tax receipts in accordance with the Canada Revenue Agency guidelines;
  • Places and supervises students and volunteers as appropriate.


  • In-depth knowledge of an academic or technical discipline normally acquired through completion of a community college diploma. A certificate or diploma in Volunteer Management preferred. (Cases for Equivalency will be considered);
  • 3 to 5 years directly related experience. Work involves application of theoretical knowledge to job-related problems;
  • Experience co-ordinating an effective volunteer program, including the recruitment, orientation and recognition of volunteers is essential;
  • Excellent presentation skills and the ability to work well with people from all walks of life;
  • Experience working in a non-profit organization;
  • Knowledge of the issues for services to women, girls and gender diverse people;
  • Superior organizational and administrative skills, as well as a proven ability to work to deadlines;
  • Excellent communication skills: verbal and written;
  • Computer competency in word processing, data entry, spreadsheets and database management software. Working knowledge of fundraising software an asset (Raiser’s Edge preferred);
  • This position requires occasional lifting and incumbent must be able to lift and/or move objects weighing up to 20 lbs.


Note: Restriction on vacation during key events and donor engagement periods.

Vaccination Policy: In accordance with YWCA Toronto’s COVID-19 Vaccination Policy, all YWCA Toronto employees are required to be fully vaccinated with a COVID-19 vaccination series by October 30, 2021. As a condition of hire, new staff will be required to submit proof of vaccination prior to their first day of work.  The YWCA will consider written requests for accommodation under the Human Rights Code on a case by case basis and will accommodate those individuals who are legally entitled to accommodation.


Please submit your cover letter and résumé to Firoozeh Radjai, Director of Philanthropy, at Please quote JOB ID number PHIL778 and your name in the subject line.


Please note: A vulnerable sector police reference check is required by the successful candidate prior to hiring. YWCA Toronto is a unionized workplace. Staff are represented by CUPE Local 2189. This position is within the Bargaining Unit. Please indicate on your cover letter your email subject line, if you are an internal candidate. For internal applicants, this position is not secondable.


YWCA Toronto promotes the principles of anti-oppression and adheres to the tenets of the Ontario Human Rights Code. We encourage applications from women and gender diverse people of all races, ethnic origins, religions, abilities and sexual orientations.

YWCA Toronto provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted, please advise us if you require any accommodation. While we thank all candidates for their interest, only those selected for an interview will be contacted.

YWCA Toronto is a Scent-Sensitive Workplace.

Posting Date: October 7, 2022