Associate Director, Fundraising CRM and Donations Management – FT Admin
Find Your Spot at Humber
At Humber, our career paths open up a world of infinite possibilities for you to explore. People are at the heart of the Humber experience. Here, every day we work shoulder to shoulder to deliver excellence, and in doing so, we redefine what it means to be a leader in polytechnic education. Humber employees are a diverse group of committed, caring and fun-loving people.
We take finding and growing the right talent very seriously. We strive to find and nurture extraordinary employees who bring their best each day.
If you are interested in working in higher education and are looking to contribute to the largest Polytechnic in Ontario, as we shape the future of our students and communities, here is your opportunity to join our team.
Job Details:
Position Title: Associate Director, Fundraising CRM and Donations Management
Status: FT Admin
Hours: 37.5 hours per week
Department: Advancement and Alumni
Campus/Location: North Campus
Salary: $103,276; starting salaries are determined based on qualifications and years of related experience.
About the Associate Director, Fundraising CRM and Donations Management:
Reporting to the Director, Advancement Services, the Associate Director, Fundraising CRM and Donations Management, is accountable for providing strategic leadership for the activities and results of some of the core business units within the Office of Advancement and Alumni—Fundraising Database Management, Gifts Administration and Records Management. These units support and sustain college-wide fundraising and alumni programs by effective management and alignment of the use of our central CRM, Raiser’s Edge NXT, and associated platforms with the strategic objectives of data use and governance within the department and across the college. This position is also required to play a critical role on setting priorities, team development, and cross-functional collaboration which is crucial for achieving departmental goals. The incumbent leads a team that includes a Raiser’s Edge Data Specialist, an Advancement Services Gifts Officer, and potentially 2 additional positions, and ensures the team works collaboratively with all the different resources within the Advancement and Alumni Department as well as the other departments and units they interact with.
- Lead the development, documentation, and continuous improvement of business processes related to data requests, gift processing and records management.
- Oversee gift and pledge processing, ensuring accurate recording, receipting, and acknowledgment of all gifts, including cash, pledges, and pledge payments.
- Serve as a key resource for complex gift administration and acceptance, including gifts-in-kind and stock donations, ensuring proper appraisals and internal approvals.
- Review and validate data queries and exports to ensure accuracy and usability.
- Work closely with the Treasury team to maintain appropriate financial controls and compliance for gift processing and records management.
- Oversee database maintenance to ensure data integrity and reliability.
- Collaborate with the Project Manager to design manual and automated information management systems that meet user requirements, including workflow analysis, documentation, training, and user support.
- Maintain the highest standards of data integrity for alumni, donor, and constituent records.
- Serve as the escalation point for resolving data-related conflicts.
- Establish and standardize data definitions, rules, and governance policies.
- Define access policies and optimize data-related workflows and communication.
- Design, implement, monitor, and maintain effective data integration processes across multiple systems.
- Support seamless data sharing across applications, platforms, and departments, including planning and executing data migration strategies.
- Act as the primary liaison with administrators, end users, vendors, and service providers to coordinate projects, resolve issues, and implement technology solutions.
- Supervise the hiring, training, performance evaluations, and professional development of direct reports.
About You:
You are passionate about working at Ontario’s largest Polytechnic; you thrive on improving productivity and quality that contribute to team success! If this sounds like you, keep reading:
Education
The successful candidate will possess a four-year Bachelor’s Degree in Business, Accounting, Information Management, Computer Studies, or a related field.
Experience
- 9–12 years of progressive leadership experience in an Advancement environment.
- Demonstrated success in leveraging Raiser’s Edge/RENXT to drive fundraising and operational excellence.
- Strong financial acumen, with experience in budget oversight and project management.
- Proven ability to lead, develop, and inspire teams, with a track record of effectively organizing, mentoring, and evaluating staff performance.
Skills
- Expertise in Raiser’s Edge (RENXT preferred), with advanced proficiency in database management. Thorough understanding of CRA’s charity guidelines and fundraising-related policies.
- Proven ability to build strong relationships and collaborate effectively while demonstrating sensitivity to the needs of diverse stakeholders.
- Strong leadership skills, leading by example, with exceptional customer service for both internal and external constituents.
- Highly organized and self-motivated, with the ability to manage multiple priorities and meet deadlines in a fast-paced environment
- Sound judgment and critical thinking skills, with strong problem-solving and conflict resolution abilities.
- Proactive and resourceful problem solver, capable of independently identifying and implementing solutions.
- Commitment to confidentiality, ensuring discretion in all sensitive matters.
If this sounds like you, we’d love to hear from you! At Humber Polytechnic we don’t just accept difference we celebrate it! Experience comes in many forms, skills are transferable, and a progressive mindset goes a long way at Humber. If your experience is close to what we’re looking for, consider applying and tell us why you are a great candidate for this job. Find your Spot at Humber!
What’s in it for you?
- An opportunity to be a part of building Humber’s future.
- Be part of a diverse, hard-working, and supportive team.
- Tools and technology that will allow you to succeed at your job.
- Amazing perks!
We thank you for your interest in working with Humber Polytechnic. Only applicants selected for an interview will be contacted.
Equity, Diversity, and Inclusion
Humber Polytechnic is committed to a workforce that reflects the diversity of our students and our city. We actively seek Indigenous Peoples and individuals from equity-deserving groups with demonstrated skills and knowledge to deal with all aspects of equity, diversity and inclusion in a post-secondary environment.
Humber supports employment equity. Racialized workers, women, Indigenous workers, LGBTQ2S+ workers and workers with disabilities are encouraged to apply. For the purpose of statistical data collection, applicants are strongly encouraged to voluntarily self-identify. Humber’s diverse workplace also supports Francophone workers and young workers.
Accommodation
Humber Polytechnic is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Our Talent Acquisition team will work with applicants requesting accommodations at any stage of the hiring process. This document is available in alternate formats upon request.
Anti-Discrimination Statement
At Humber Polytechnic, all forms of discrimination and harassment are prohibited. All employees and applicants have the right to work in an environment that is free from discrimination and harassment. If you need assistance with concerns related to discrimination and harassment, please contact the Office of Human Rights and Harassment (humanrights@humber.ca).