Coordinator, Monthly Giving

Position Summary

The National Marketing and Development team at Nature Conservancy of Canada (NCC) seeks a full-time Coordinator, Monthly Giving, for a 14-month contract. This role will support strategic fundraising goals and continue the growth of the monthly giving program. Reporting directly to the Senior Manager, Monthly Giving and Supporter Services, this role will coordinate, execute, and monitor all monthly giving campaigns at NCC across all channels. This includes face-to-face fundraising, telemarketing, direct mail, digital, and other campaigns, along with ensuring the effective stewardship and cultivation of NCC monthly donors.

The successful candidate will work closely and collaborate with members of NCC’s Marketing & Development team. Externally, they will manage multiple vendors to ensure campaigns deploy on time and on budget, ensuring quality, volume and income targets are met. The position requires a professional individual with previous experience in coordinating direct response, digital, multi-channel and/or monthly giving fundraising programs, and demonstrated experience working with data files.

If you are talented, passionate about nature and want to use your skills and experience to raise funds to protect Canada’s natural landscapes, we encourage you to join us.

Key Responsibilities: 

Monthly giving campaigns’ execution: 

• Coordinate the day-to-day activities of the Face-to-Face acquisition campaign with vendors.
• Work with Telemarketing vendors, digital partners, printing houses, and any other vendors to ensure effective execution of various monthly giving campaigns.
• Collaborate with internal stakeholders to generate creative materials and content for all campaigns, and ensure high quality donor experience.
• Coordinate between internal stakeholders and vendors on all data file exchanges to support campaigns’ execution.

Campaign reporting, data analysis and budget

• Track Monthly Giving campaign results against targets and reconcile weekly vendor reports.
• Build campaign post-mortems and recommend program changes as required.
• Prepare various reports, including Face-to-Face quarterly reports to regional teams
• Work with vendors to support donor data related processes.
• Participate in planning and strategy sessions for Monthly Giving campaigns, provide input on best practices and tactics.

Administration 

• Manage Monthly Giving collateral to ensure those are kept up to date.
• Prepare files and send Monthly Donor stewardship letters to the fulfillment house on a regular basis.
• Process vendors’ invoices and reconcile expenses monthly with financial reports.
• Manage the annual receipting schedule for monthly donors.
• Reorganize the Monthly Giving documentation library.

Monthly donor journey

• Implement and monitor the new monthly donor onboarding journeys.
• Stay current with research and fundraising trends.
• Review and enhance Monthly Giving processes and procedures to maintain high retention rates, assess and recommend opportunities to improve campaign processes and reduce costs.
• Integrate messaging from the Monthly Giving Case for Support into all activities.
• Support the Senior Manager, Monthly Giving and Supporter Services, with any new initiatives and projects.

Skills and Abilities

• Commitment to the NCC’s core values and mission statement
• University degree or equivalent practical experience in a relevant field
• Experience (2 years+) in developing direct response, digital, multi-channel and/or monthly giving fundraising programs
• Strong project and time management skills: planning, organizing, maintaining project scope and delivering things on time and on budget, with a keen attention to detail
• Avid learner, with the ability to stay on top of the latest fundraising trends and innovative practices
• Ability to think strategically in line with NCC’s Marketing and Development goals
• Thrive working in a fast-paced environment
• Highly organized and able to effectively prioritize and multi-task
• Strong communication skills, both written and verbal
• Strong interpersonal skills including collaboration and consultation as part of a team
• Demonstrated proficiency with databases, in particular Raiser’s Edge and/or Luminate Online
• Comfortable with spreadsheets and working with data
• Microsoft Office experience required
• Previous experience working with third party vendors
• Bilingual French speaking preferred

Terms & conditions

• Terms of Employment: permanent, full-time
• Occasional travel may be required to deliver Face-to-Face trainings at NCC properties
• Start date: July 30^th, 2025
• Location: National Office at 365 Bloor St E suite 1501, Toronto, ON M4W 3L4 or remote

Application Deadline

July 11, 2025 | 11:59pm EST, 9:59pm Mountain Time, 8:59pm Pacific Time, 10:50pm CST, 00:59 am +1 AST

Career Centre | Recruitment

At NCC, we’re committed to providing a healthy, safe, barrier free and inclusive, workplace, where respect and diversity are recognized assets. We strive for bold conservation achievements in which equity, diversity and inclusion (EDI) are the norm. We welcome applications from racialized persons/visible minorities, women, Indigenous persons, persons with disabilities, ethnic minorities, and persons of minority sexual orientations and gender identities, as well as from all qualified candidates with the skills and knowledge to productively engage with diverse communities. NCC implements an employment equity program and encourages members of designated groups to self-identify.

Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, contact us by email at hr@natureconservancy.ca to make any required arrangements. If you have questions regarding accessible employment at NCC, please email us at hr@natureconservancy.ca.