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YWCA Toronto

Database Officer

Posted On: January 19, 2023
Closing On: January 30, 2023

Location: Toronto
Effective: ASAP
Employment Type: fulltime
Level: intermediate
Salary Range: $51,829 (L6), plus comprehensive benefits

File: Download


Please submit your cover letter and résumé to Mitzi Reinsilber, Manager of Annual Giving, at Please quote JOB ID number PHIL770 and your name in the subject line.

Employment Type:   Full-Time, Permanent

Work Hours:    35 hours per week

Salary: $51,829 (L6), plus comprehensive benefits

Location:   87 Elm Street, Toronto, ON M5G 0A8

Internal Application Deadline:            Friday, January 27, 2023

External Application Deadline:            Monday, January 30, 2023


YWCA Toronto strives to uphold anti-discrimination practices and anti-oppression principles to ensure that the rights of all individuals are respected and protected. We work to promote a climate that is welcoming of all women and individuals who identify as Trans, intersex, non-binary, agender, and/or Two-Spirit. We encourage applications from women and gender diverse people from all races, ethnic origins, religions, abilities and sexual orientations.

The Database officer is responsible for overall health and integrity of the database, and gift administration including: database/list management, donation receipts and donor acknowledgements; financial reporting, as well as training of staff and volunteers on the use of the database and monitoring the integrity of the data.


YWCA Toronto is dedicated to improving the lives of women, girls and gender diverse people. Our programs promote equality, economic security and lives free from violence. We help women, girls and gender diverse people flee violence, secure housing, find jobs, establish their voices, enhance skills and develop confidence. We offer a range of housing options, employment and training programs, community support programs, girls’ programs and family programs. We also engage in systemic advocacy.


  • Provides support to all Philanthropy staff with report development and data pulls as related to fundraising activities and communications;
  • Prepares analytics regarding donor engagement and other donor programs;
  • Manages and maintains accurate and up-to-date Philanthropy database coding;
  • Inputs donor and other information into Philanthropy databases for all fundraising activities online and offline with assistance from Donor services & Administrative Officer on data entryEnsures donor information is managed appropriately and confidentially;
  • Inputs data for lists and develops reports for statististical analysis of fundraising campaigns;
  • Ensures accurate deposit process and revenue and expense entries for Philanthropy Departmental budgets;
  • Ensures the accurate processing of all donations, from multiple sources, and prepares tax receipts in accordance with Canada Revenue Agency guidelines;
  • Maintains, monitors and reconciles revenue and expense lines for all Philanthropy campaigns and events;
  • Responsible for the following reports: monthly allocation report of fundraising revenue and expenses to YWCA programs; weekly reconciliation reports for receipt processing; year-end reports for the external audit and fundraising section of Revenue Canada forms;
  • Maintains Departmental financial records in accordance with the policies, procedures and practice of the organization.


  • In-depth knowledge of an academic or technical discipline normally acquired through completion of an undergraduate degree;
  • 3 to 5 years of directly related experience (Cases for Equivalency will be considered);
  • Computer competency in database management software, word processing, and spreadsheets, including Excel, Raiser’s Edge and GP;
  • Experience with fundraising data management is required;
  • Experience working with sensitive and confidential information;
  • Demonstrated ability to work in a team environment and meet goals in a timely manner;
  • Understanding and knowledge of CRA guidelines and the Privacy Legislation;
  • Accuracy in written work and data-entry;
  • Excellent verbal communications skills;
  • Superior organizational and administrative skills and ability to work to deadlines;
  • Experience working in a non-profit organization;
  • Knowledge of social services sector and issues faced by women, girls and gender diverse people

Note: Vacation may not be taken during the Annual Association Audit or other peak times in the Annual Giving campaign cycle i.e. May, Late December and Early January.

Vaccination Policy: In accordance with YWCA Toronto’s COVID-19 Vaccination Policy, all YWCA Toronto employees are required to be fully vaccinated with a COVID-19 vaccination series by October 30, 2021. As a condition of hire, new staff will be required to submit proof of vaccination prior to their first day of work.  The YWCA will consider written requests for accommodation under the Human Rights Code on a case by case basis and will accommodate those individuals who are legally entitled to accommodation.


Please submit your cover letter and résumé to Mitzi Reinsilber, Manager of Annual Giving, at Please quote JOB ID number PHIL770 and your name in the subject line.

Please note: A vulnerable sector police reference check is required by the successful candidate prior to hiring. YWCA Toronto is a unionized workplace. Staff are represented by CUPE Local 2189. This position is within the Bargaining Unit. Please indicate on your cover letter your email subject line, if you are an internal candidate. For internal applicants, this position is not secondable.

YWCA Toronto promotes the principles of anti-oppression and adheres to the tenets of the Ontario Human Rights Code. We encourage applications from women and gender diverse people of all races, ethnic origins, religions, abilities and sexual orientations.

YWCA Toronto provides accommodation during all parts of the hiring process, upon request, to applicants with disabilities. If contacted, please advise us if you require any accommodation. While we thank all candidates for their interest, only those selected for an interview will be contacted.

YWCA Toronto is a Scent-Sensitive Workplace.

Posting Date: January 18, 2023