DONOR ENGAGEMENT SPECIALIST
About the National Arts Centre Foundation
The National Arts Centre Foundation raises funds to support the National Arts Centre’s work in performance, creation, and learning across Canada. Founded in 2000 as a separate legal entity, the National Arts Centre Foundation has raised over $170 million to enrich the lives of Canadians through the performing arts and to champion our country’s artists, students, and educators. The National Arts Centre Foundation is governed by a Board of Directors comprised of a diverse group of leaders from across the country who share a passion for the performing arts.
Equity, Diversity, Inclusion, Anti-Racism and Accessibility
We are on a journey, committed to ensuring that equity, diversity, inclusion, accessibility, anti-racism and reconciliation with Indigenous peoples will guide our actions. The NAC welcomes applications from candidates who can help us meet our vision, and contribute to the diversity of lived experiences, perspectives, and approaches. When you join the NAC, you will be part of an inclusive community working hard to dismantle barriers to employees’ well-being, access, potential, and success. The NAC actively seeks candidates who identify as women, Indigenous, Black, Persons of Colour (IBPoC), members of 2SLGBTQIA+ communities, and people with disabilities. We encourage you to self-identify in the recruitment process.
The Donor Engagement Specialist, reporting to the Director of Development Operations, will be a key contributor to the National Arts Centre’s efforts in planning, coordinating, and executing donor engagement, cultivation, and stewardship activities. With a focus on surprise, delight, and gratitude, the Donor Engagement Specialist will play a pivotal role in ensuring donors feel valued and connected to the NAC’s mission. This is a full-time position – one year term.
Donor Impact Reporting:
• Project manage stewardship communications materials, including impact reports and custom donor reports.
• Develop and support the execution of engagement and stewardship plans, ensuring alignment with NAC’s fundraising goals.
• Build and manage the donor engagement calendar, tracking donor preferences and metrics to inform strategy.
• Manage gift agreements and donor recognition, ensuring accurate and up-to-date records in Raiser’s Edge.
• Collaborate with other departments to ensure consistency with the organization’s mission and strategy.
• Suggest creative donor recognition options based on donor history, preferences, budget, and timeline.
• Oversee the development, management, and implementation of a revitalized donor relations program.
• Manage systems for acknowledgments, stewardship reports, and major gift proposals.
• Develop and implement donor recognition plans, including special acknowledgments and/or signage.
• Proactively seek donor engagement opportunities.
Stewardship Program Planning & General Administration:
• Contribute to the overall planning of the stewardship program, working closely with team members on special projects.
• Implement and maintain donor stewardship infrastructure, including policies, guidelines, standards, and processes.
• Identify and develop new strategic and innovative communication and recognition opportunities.
• Review existing stewardship tactics and donor activity, assessing and recommending further actions.
• Participate in planning meetings with solicitors to determine appropriate activities for each donor.
• Collaborate with various NAC departments and stakeholders to enhance stewardship programs.
• Foster excellent working relationships within the organization.
• Work collaboratively with the Development Communications Strategist to prepare clear, concise, and complete information for stewardship communications tools.
• Collaborate with development staff to develop and implement strategies to attract additional contributions from existing donors.
• Work with communications staff to create donor impact reports and customized communications.
• Manage the ordering and installation of donor recognition items.
• Collaborate with outside agencies to develop new materials, such as videos, for donor engagement.
• Bachelor’s degree or equivalent combination of education and experience.
• 5+ years of experience in stewardship, donor relations, or marketing, with a track record of planning and delivering personalized stewardship.
• Competencies include problem-solving, attention to detail, event planning expertise, interpersonal and communication skills, and the ability to work independently and collaboratively.
• Proficiency with Microsoft Teams, Outlook, and Canva
Who can apply:
Persons residing in Canada and Canadian citizens residing abroad. Preference will be given to Canadian citizens.
As part of NAC’s interview process, in-person interviews may be required. Please ensure to have the most up-to-date information on your résumé including your current email address. The National Arts Centre (NAC) is committed to inclusive employee recruitment and selection. The NAC welcomes and encourages applications from people with disabilities. If you require accommodation during the selection process, please inform us as soon as possible and we will make every effort to fulfill your accommodation request.
The successful candidate will be required to provide the original or a certified true copy of their education credentials as appropriate, along with proof of a valid Background Check as a condition of employment. While we appreciate all applications, only those selected for an interview will be contacted by us.
How to apply:
Please submit your cover letter and résumé online through the “Career Opportunities” section of our website at https://nac-cna.ca/en/careers.
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