Manager, Donor Recognition

Date Posted: 02/23/2024
Req ID: 36100
Faculty/Division: VP – Division of University Advancement
Department: Campaign and Marketing
Campus: St. George (Downtown Toronto)
Position Number: 00050043

Description:

About us:

The Division of University Advancement (DUA) aims to sustain and enhance the University of Toronto’s academic mission, leadership, and worldwide impact, by engaging alumni and private sector constituents meaningfully in the mission of the University, building mutually beneficial relationships of increasing value and satisfaction over time.

DUA at the University of Toronto is engaged in a transformative agenda deeply rooted in the University’s vision for growth and innovation. We are focus on growing fundraising efforts; enhancing the effectiveness and satisfaction of alumni engagement and programs; building advancement talent capacity within and across divisions; creating an organization and culture that fosters diversity and inclusiveness.

Your opportunity:

The Stewardship office at the Division of University Advancement (DUA) delivers programs and services that aim to create a best in class donor experience and foster a culture of accountability, service and appreciation to the University’s donors. Our team is responsible for delivering the University’s central stewardship programs and providing support and services to divisional advancement teams, with the goal of maintaining a best-practice, industry leading program and team.

As Manager, Donor Recognition, you will lead the planning and execution of donor recognition signage projects for the DUA Stewardship team. Through careful planning and collaboration, you will oversee the design, approval, and timely and accurate delivery of physical recognition elements across the campus, ensuring a high degree of donor satisfaction. You will develop and maintain project plans, work schedules and budgets related to physical recognition and contribute to stakeholder management. You will serve as the main Advancement point of contact for University Planning, Design and Construction, as well as design and construction vendors as required.

You will develop knowledge and expertise in recognition best practices and precedents, both internally and externally, to provide high quality advice and guidelines to support colleagues working on donor recognition projects and issues. You will contribute to fundraising and campaign plans by managing the process for valuation of naming opportunities across units and campuses. You will oversee tracking and monitoring related to valuations, naming opportunities and recognition commitments in Advancement information systems. You will also assist with documenting and implementing revised naming guidelines for the new campaign.

Your responsibilities will include:

• Developing and implementing plans to support donor management and stewardship strategies and/or activities
• Providing feedback on the planning and implementation of fundraising campaigns
• Analyzing the impact of stewardship programming on fundraising initiatives
• Developing overall project design
• Building and strengthening relationships with stakeholders and partners of strategic importance
• Producing complex donor reports
• Monitoring accounts for a project and/or program
• Developing and issuing request for proposals and other tendering documents

Essential Qualifications:

• Bachelor’s Degree or acceptable combination of equivalent experience.
• Minimum five (5) years’ working experience in development or stewardship
• Experience planning and implementing large projects in complex, multi-stakeholder environment
• Experience managing data and business processes in a complex enterprise database system
• Experience working and communicating effectively with senior leaders and volunteers
• Experience analyzing data to inform strategic planning and recommendations
• Knowledge of donor recognition and stewardship programs and best practices
• Knowledge of project management techniques, methodologies and tools.
• Knowledge of data analysis techniques and tools, including Excel PivotTables
• Impeccable business writing and communication skills
• Expert competency with Microsoft Word, Excel, PowerPoint and Outlook.

Assets (Nonessential):

• Experience working with business intelligence software, such as Tableau or Power BI, an asset
• Experience working with Microsoft Project an asset

To be successful in this role you will be:

• Diplomatic
• Efficient
• Organized
• Problem solver
• Resourceful
• Self-directed

Closing Date: 03/06/2024, 11:59PM ET
Employee Group: USW
Appointment Type: Budget – Continuing
Schedule: Full-Time
Pay Scale Group & Hiring Zone:
USW Pay Band 16 — $99,548 with an annual step progression to a maximum of $127,305. Pay scale and job class assignment is subject to determination pursuant to the Job Evaluation/Pay Equity Maintenance Protocol.
Job Category: Administrative / Managerial
Recruiter: Fiona Chan

Lived Experience Statement
Candidates who are members of Indigenous, Black, racialized and 2SLGBTQ+ communities, persons with disabilities, and other equity deserving groups are encouraged to apply, and their lived experience shall be taken into consideration as applicable to the posted position.