Senior Manager, Mid-Level Giving and Stewardship
WHO WE ARE?
The future is bright for tennis in Canada, and you will be right in the middle of it all at Tennis Canada! A national sport organization with a mission to lead the growth of tennis in Canada and a vision to be a world-leading tennis nation, Tennis Canada seeks to grow participation across the country and develop champions on the international stage. Tennis Canada also owns and operates the world-class National Bank Open presented by Rogers tournaments in Toronto and Montreal, two of the best-run sporting events on the planet which annually bring the globe’s best tennis players to Canada and continue to break attendance records year on year. In recent times, Canadian tennis has enjoyed many historic achievements, including winning the Billie Jean King Cup in 2023 and Davis Cup the year before, the world’s largest team sports competition. Join us as we look to build on this exciting momentum and continue to produce incredible results. We are a team of innovators, who are passionate about our work and pursue excellence together everyday.
WHAT WE ARE LOOKING FOR?
Senior Manager, Mid-Level Giving and Stewardship
The Senior Manager, Mid-Level Giving and Stewardship at Tennis Canada plays a critical role in major gift fundraising ($5,000 – $10,000), optimizing fundraising operations, and ensuring the smooth execution of stewardship and cultivation. This position involves developing strategic approaches to donor procurement, engagement, managing data and reporting systems, and coordinating with various teams to enhance donor experience and organizational transparency. Reporting to the VP, Fund Development, this role supports the philanthropic efforts at Tennis Canada.
Mid-Level Giving (40%):
Major Gift Fundraising:
- Personally manage a portfolio of Major Gift donors and prospects, including solicitation and renewal strategies, providing engagement, recognition and stewardship opportunities
- Support the strategy, planning, execution and growth for annual and multi-year Major Gift ($5,000 – $10,000 level)
- Working with the Director and VP to align campaign and major gift strategies and plans to the Foundation’s strategic framework, priority programs
Prospect Research:
- Conduct prospect research on institutional and individual major donors interested in related causes (e.g., sports, youth, women & girls, mental health)
- Utilize wealth screening tools and scan annual reports/websites of similar organizations to identify potential donors
- Focus primarily on foundations and individuals, with consideration of corporate donation programs.
Major Donor Fulfillment:- Track multi-year (Patron) pledges in Salesforce and ensure benefits are clearly articulated, tracked, and fulfilled
- Coordinate with the Major Gifts team to communicate with donors and deliver Patron benefits in a timely manner.
Stewardship (40%):
Stewardship Strategy & Events:
- Develop and implement strategies for donor stewardship and cultivation
- Foster strong relationships with existing supporters and identify opportunities for engagement and growth
- Identify, develop, and execute stewardship event opportunities focused on donor retention and upgrading
- Organize cultivation events aimed at acquiring new donors
Impact Reporting:
- Coordinate the development of the annual impact report
- Highlight programmatic impact, donor contributions, and organizational transparency through all stewardship communications
Development Operations (20%):
Salesforce Administration:
- Collaborate with the Salesforce Admin team to optimize the configuration and use of Salesforce.
- Develop dashboards and reports for revenue tracking and quarterly forecasting in partnership with the Salesforce Admin team for all fundraising channels.
- In partnership with the Salesforce Admin team, provide Salesforce training and troubleshooting support for the Development team.
- Monitor KPIs and provide data-informed insights for optimizing fundraising strategies
WHO YOU ARE?
- Minimum of 5-7 years of experience in major gift fundraising, donor stewardship, fundraising operations, or a related role
- Strong understanding of philanthropy and fundraising operations
- Proficiency in Salesforce or similar CRM systems
- Strong project management skills
- Excellent written and verbal communication skills
- Experience with prospect research tools and techniques
- Detail-oriented with strong organizational and analytical skills
- Ability to work independently and as part of a team
- Bilingualism an asset (French & English)
WORKING CONDITIONS
- Hybrid Remote
- Reporting Location is Toronto, Montreal, or Vancouver
- Full time permanent position
WHAT’S IN IT FOR YOU?
- Join the team that’s making Canadian tennis history
- Be behind the scenes of the National Bank Open
- Work in a dog friendly environment
- Benefit from a generous organisation that truly cares about its employees