Planned Giving Manager
A detailed job description is available HERE.
Salary Grade: Level 16 – $87,850 in starting year
At the core of Doctors Without Borders/Médecins Sans Frontières (MSF) Canada’s identity is a commitment to medical ethics, independence, neutrality, and impartiality. We go where people’s medical needs are greatest. These ideals have driven every aspect of our work – from medical care and logistical coordination, to finance and communications – since MSF was established in 1971.
The Planned Giving (PG) Manager at MSF Canada will oversee all aspects of the PG unit, including marketing, donor engagement, estate administration, and mass marketing integration. They will cultivate relationships with loyal supporters, aligning their philanthropic goals with MSF’s mission of providing medical humanitarian aid worldwide.
In this leadership role, the Manager will develop and implement strategies for communications, stewardship, and donor acquisition to meet annual revenue targets. They will drive PG marketing initiatives, collaborate on complex estate gifts, and ensure seamless integration of planned giving outreach to expand the donor portfolio and increase revenue. Additionally, the Manager will build and maintain relationships with key internal and external stakeholders, ensuring a steady pipeline of confirmed, prospective, and retained Planned Giving donors.
MSF Canada is looking for someone who will be responsible for the following:
- Management of team and projects – oversee and lead the PG Officer, PG Estates Officer, and PG Coordinator;
- Maximize growth opportunities – provide strong people skills and industry knowledge; Lead stewardship, engagement and acquisition strategies for PG unit, developing and researching best practices to recruit and engage new and existing bequests; Increase the income from donors (mid-level, major, corporate, foundations and planned giving) to fulfill the objectives outlined in the Strategic Plan;
- Lead MSF Canada Organizational Performance Management (OPM) cycle – including budgeting, Annual Plan (AP), and quarterly reports for the PG unit; Ensure responsible use of resources, including accountability for budget, contracts, and suppliers, recommending new strategies, or drafting proposals in anticipation of future needs;
- Risk mitigation – work with lawyers and 3rd Party Vendors & Stakeholders of Integrated Marketing Campaign to ensure cash-flow, mitigating delays with estate distributions and contested estates; expert knowledge and understanding of estate law; expert ability to advise Estate Trustees and hold estate solicitors accountable;
- Data analysis – Collaborate with the Fundraising Systems Unit to improve the teams’ capacity to build a data-driven FR strategy and program.
The successful candidate will bring MSF Canada:
- 5+ years of fundraising experience, with a strong focus on managing a Planned Giving portfolio in diverse settings such as charities, NGOs, or the financial sector.
- Proven ability to lead donor acquisition and marketing campaigns for legacy giving, including overseeing multi-channel strategies and audience segmentation.
- Experience managing relationships with 3rd party vendors and external legal counsel, ensuring compliance and effectiveness in planned giving operations.
- Strong track record of meeting clear performance metrics and fundraising goals in planned giving and legacy fundraising.
- Demonstrated success in leading and developing diverse teams, including direct reports, while fostering a positive work environment, providing constructive feedback, and implementing professional development initiatives.
- Skilled in strategic donor engagement, stewarding high-net-worth individuals and collaborating with financial advisors, wealth managers, and estate lawyers.
- Experience managing CRM systems and donor databases to track prospect engagement, performance, and reporting.
- Ability to navigate complex financial instruments and tax laws related to charitable giving while working with donors and legal professionals.
- Background in Nonprofit Management, Business Administration, Marketing, Communications, Finance, or Law
- A Certified Fund-Raising Executive (CFRE) designation or coursework in planned giving, estate law, tax law, or financial planning is an asset
- Fluency in English
- Proficiency in French is preferred
MSF Canada will provide:
- Starting 4 weeks’ of vacation per year
- Access to an Employee and Family Assistance Program (EFAP)
- Flexible work hours and a hybrid working model (minimum 40% in office)
- An accessible open concept, shared office space with bookable workstations (consisting of sit/stand desks, swivel chair, laptop with dock and double monitors) and various sized meeting rooms
- A commitment to incorporating equity, diversity, and inclusion in everything
- 5% RRSP contributions (no employee matching required)
- Health Spending Account
- Lifestyle Spending Account
- Group insurance (Life, Dependent Life, AD&D)
- Peace of Mind plan (prescription drugs, accidental dental, hospital care, etc.)
- Annual professional development budget
- A positive and innovative office culture is based on core values of humanity, integrity and results
Candidates must be legally authorized to work in Canada; MSF Canada is not able to support or relocate candidates from outside Canada.
NOTE: Any questions or concerns regarding accommodation and accessibility may be addressed to ask.hr@toronto.msf.org.